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Nconnect vs. Polycom RealPresence Group Series

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Nconnect

    Score8.5 out of 10
    N/ANconnect (formerly OnSemble Intranet) is an mployee intranet that keeps everyone connected, a digital workplace to make employees feel valued. It is designed to keep remote teams engaged, and acts as the culture champion for the organization.N/A

    Polycom RealPresence Group Series

    Score7.7 out of 10
    N/AThe Polycom RealPresence Group Series is a video conferencing codec that connects to a standards-based video conferencing infrastructure to allow users to make video conference calls. There are three products in the series – RealPresence Group 300, RealPresence Group 500, and RealPresence Group 700. It is certified to use with Office 365 and Skype for Business.N/A
    Pricing
    NconnectPolycom RealPresence Group Series
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    NconnectPolycom RealPresence Group Series
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
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    Score8.6 out of 10
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    User Ratings
    NconnectPolycom RealPresence Group Series
    Likelihood to Recommend
    8.5
    (5 ratings)
    9.0
    (25 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.3
    (1 ratings)
    Usability
    8.5
    (2 ratings)
    9.0
    (4 ratings)
    Support Rating
    8.9
    (3 ratings)
    8.3
    (4 ratings)
    User Testimonials
    NconnectPolycom RealPresence Group Series
    Likelihood to Recommend
    Ncontracts
    OnSemble is solving a lot of problems that our organization had prior to its implementation:
    • We can track communication readership.
    • We can engage with our fellow teammates through chats and recognition.
    • We have a central location for all job-related links.
    • We are just now delving into adding departmental pages so folks can communicate within their teams.
    I'm not sure of a scenario where OnSemble wouldn't be appropriate - if you have a company that needs to centralize communication, documentation, and share ideas, it's an excellent choice.
    Incentivized
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    Poly
    If you're always working in the Polycom ecosystem then the Group Series codecs are reliable and the quality of the camera and microphones are extremely good. However, the system relies heavily on either having onsite server technology and/or cloud based bridging capability. In addition, the peripherals like cameras and microphones are quite expensive. Maintenance and support costs also make the ongoing investment a costly one
    Incentivized
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    Pros
    Ncontracts
    • powerful, yet simple to use, document management for sharing
    • custom help desk form creation/submission with targeted audience
    • integration friendly with document types (e.g., xls, pdf, doc, etc.)
    Incentivized
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    Poly
    • The audio and video quality can not be matched.
    • For the most part, they are rather simplistic in their use and just work. People don't usually have a hard time operating them
    • They are rather versatile in that we have been able to integrate them with other applications
    Incentivized
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    Cons
    Ncontracts
    • Permissions - granting permissions at different levels for users is tedious - would like to see permissions simplified.
    Incentivized
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    Poly
    • The only issue that we have experienced with Polycom RealPresence Group Series is the speed dial functionality. When attempting to use the speed dial buttons, the system occasionally sends a call through the computer system, not the phone. While the computer call option is valuable, not everyone can answer calls that way and we have had to do a manual lookup of an extension and call back when that happens.
    Incentivized
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    Likelihood to Renew
    Ncontracts
    No answers on this topic
    Poly
    We love the product and is totally integrated in our company.
    Incentivized
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    Usability
    Ncontracts
    As a user: it's pretty intuitive and the only thing holding a user back from getting everything out of it is a lack of curiosity. As an admin: it's not super intuitive. The training and the setup process are crucial to be able to use and maintain the portal, and we still sometimes have questions.
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    Poly
    The directory is slightly dated and unless you have a Skype for Business integration license, dialing users into a call is difficult. The Group Series Remote whilst minimalistic is actually more difficult to use than the previous HDX remote. Having to recharge the battery on the group series remote is both annoying and difficult as if you do not keep on top of it, you will be faced with a situation where the remote is not working and then have to try and find another one. Not ideal if you need to start a video call (assuming auto join has not been enabled in the admin portal).
    Incentivized
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    Support Rating
    Ncontracts
    I have always been pleased with my experiences with OnSemble's Support team. First, they have a great library of articles to help me study and guide for many of my questions. But when I cannot quite comprehend, or I "run into the wall", I can be assured that I'll be contacted quickly with a pleasant voice to work through whatever my question/issue may be. Kudos to OnSemble Support!
    Incentivized
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    Poly
    I can't say I've needed support more than a handful of times. One was for trying to connect a Polycom Conference phone and a Real Presence together. After a few months, we came to the conclusion it wasn't possible, that was the only frustrating occurance with support. Any other time if we needed to RMA a device, it was very smooth.
    Incentivized
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    Alternatives Considered
    Ncontracts
    The software is easy to use, customizable, and intuitive to its users
    Incentivized
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    Poly
    Our Polycom RealPresence Group Series unit replaced a Cisco Room Series that was mounted to a mobile cart. The cart had one smaller display and the speakers\microphone at the cart. This required staff to be very close to the cart to hear and speak during the meeting. No fault of Cisco but the cart was not sufficient for the space. Polycom RealPresence Group Series was less costly when we were planning out the room.
    Incentivized
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    Return on Investment
    Ncontracts
    • Streamlined documentation - positive impact.
    • Convenient calendar and access to timeclock - positive impact.
    • Hub for staff to gather everything they may need to successfully assist our members - positive impact.
    Incentivized
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    Poly
    • Once pexip integrates Polycom/skype this will be a big win for us due to the RPTouch integrating the "one - touch join". This will increase adoption of video greatly.
    • Before the Group series with peripherals was implemented the cost of a video room was twice what it is today. Massive win.
    • Due to provisioning and automated firmware the IT involvement has been greatly reduced. No longer is there a need for manual changes to individual endpoints.
    Incentivized
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    ScreenShots

    Nconnect Screenshots

    Screenshot of OnSemble connects your entire workplace to the central hub of truth, builds your culture, and inspires employee engagement.Screenshot of Every HR manager knows getting new employees started off on the right foot is mission critical. That's why OnSemble leverages role-based permission management system to control access to your software, files, and your critical digital infrastructure.Screenshot of In-house or hosted, we cover your full stack security and IT requirements. OnSemble is fast, flexible, and scales with your organization so that you have time to focus on more pressing work.Screenshot of OnSemble has everything a marketing team needs to put their culture front and center. Your portal is the first place employees see when they boot up their PC in the morning – make it reflect your organization's values, your branding, and your charm.Screenshot of OnSemble connects your entire workplace to the central hub of truth, builds your culture, and inspires employee engagement.