Likelihood to Recommend OnSemble is solving a lot of problems that our organization had prior to its implementation:
We can track communication readership. We can engage with our fellow teammates through chats and recognition. We have a central location for all job-related links. We are just now delving into adding departmental pages so folks can communicate within their teams. I'm not sure of a scenario where OnSemble wouldn't be appropriate - if you have a company that needs to centralize communication, documentation, and share ideas, it's an excellent choice.
Read full review Samepage is well suited to situations: - when there is a need for ongoing collaboration between people - when these people lack tech skills - when there is a need for sharing and showing different kinds of media Samepage is less appropriate in situations (since there are better tools for those particular uses): - requiring more robust communication tools - when the objective is to execute a specific, finite task - when it is necessary a precise control of version history
Read full review Pros powerful, yet simple to use, document management for sharing custom help desk form creation/submission with targeted audience integration friendly with document types (e.g., xls, pdf, doc, etc.) Read full review All communication is literally on one page, so you don't have to learn its navigation. Cuts the learning curve. User interface is very simple. WYSIWYG. The mobile app works well and I like how it syncs with the desktop version. Just discovered the Dropbox sync. Very cool. Works way better than Dropbox at sharing files! Lori Feldman Marketing Automation | CRM | Integrated Marketing
Read full review Cons Permissions - granting permissions at different levels for users is tedious - would like to see permissions simplified. Read full review Document types could have symbolic representations. Exporting process could be shorter - Just with an upward arrow button. Task chat can also have a save option to take notes of important messages. Read full review Usability As a user: it's pretty intuitive and the only thing holding a user back from getting everything out of it is a lack of curiosity. As an admin: it's not super intuitive. The training and the setup process are crucial to be able to use and maintain the portal, and we still sometimes have questions.
Read full review Support Rating I have always been pleased with my experiences with OnSemble's Support team. First, they have a great library of articles to help me study and guide for many of my questions. But when I cannot quite comprehend, or I "run into the wall", I can be assured that I'll be contacted quickly with a pleasant voice to work through whatever my question/issue may be. Kudos to OnSemble Support!
Read full review Samepage support is incredibly active and responsive! They work with you from the outset to make sure you are set up for success and understand all the features
Read full review Alternatives Considered The software is easy to use, customizable, and intuitive to its users
Read full review I have used many project management and collaboration tools and everyone has its kicks and fall backs. But for the kind of collaboration we require with our external parties right now, we really enjoy collaborating on Samepage. With Sharepoint, we were always running into access issues with our external vendors and it was a hassle to adjust those user settings. However since we started with Samepage, both our team members and external party vendor have been happily collaborating.
Read full review Return on Investment Streamlined documentation - positive impact. Convenient calendar and access to timeclock - positive impact. Hub for staff to gather everything they may need to successfully assist our members - positive impact. Read full review It definitely has a positive return on investment. We were looking for someone who can help with these. It can be used very well for project management, task management, mass communication, and secured documentation. Read full review ScreenShots