Nconnect vs. Socialtext (discontinued) vs. Wellable

OnSemble is solving a lot of problems that our organization had prior to its implementation:

• We can track communication readership.
• We can engage with our fellow teammates through chats and recognition.
• We have a central location for all job-related links.
• We are just now delving into adding departmental pages so folks can communicate within their teams.

I'm not sure of a scenario where OnSemble wouldn't be appropriate - if you have a company that needs to centralize communication, documentation, and share ideas, it's an excellent choice.

Incentivized

We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.

We love the variety of activities Wellable offers and the secondary platforms it's able to connect to. All of our team members were able to use link the apps that they were already using to the Wellable platform. Even our team members that do not use wearable devices can go in and manually input their exercises to receive points. This makes it accessible for all users.

Incentivized

• powerful, yet simple to use, document management for sharing
• custom help desk form creation/submission with targeted audience
• integration friendly with document types (e.g., xls, pdf, doc, etc.)

Incentivized

• Version history - Always keeps the edited versions and one can revert back any time
• Creating and Editing an article is very easy and intutive
• Sharing the articles with peers

• Wellable makes it so easy for us to manage this program. They make it so that we have very little to do on our end to keep the program running smoothly. It really helps us continue to focus on the business while still being able to offer a great program like this.

Incentivized

• Permissions - granting permissions at different levels for users is tedious - would like to see permissions simplified.

Incentivized

• Search needs a ton of improvements. It was very slow a year ago
• Search result quality was also not that good
• I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.

• None! Our team really loves it.

We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system

As a user: it's pretty intuitive and the only thing holding a user back from getting everything out of it is a lack of curiosity. As an admin: it's not super intuitive. The training and the setup process are crucial to be able to use and maintain the portal, and we still sometimes have questions.

Incentivized

I have always been pleased with my experiences with OnSemble's Support team. First, they have a great library of articles to help me study and guide for many of my questions. But when I cannot quite comprehend, or I "run into the wall", I can be assured that I'll be contacted quickly with a pleasant voice to work through whatever my question/issue may be. Kudos to OnSemble Support!

Incentivized

The support team is just the best! They answer questions really quickly and would usually go above and beyond to help us diagnose and fix the problems. Admin support from the account managers is also great!

The software is easy to use, customizable, and intuitive to its users

Incentivized

I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.

Never looked into other Wellable-type products.

Incentivized

• Streamlined documentation - positive impact.
• Convenient calendar and access to timeclock - positive impact.
• Hub for staff to gather everything they may need to successfully assist our members - positive impact.

Incentivized

• We get solutions to concerns much faster
• We promote interactions with the other depts
• We listen and have discussions

• 90% of our corporate staff participate in our annual team events on the Wellable platform.
• Our use tapers off during the individual events throughout the year, but that is mostly due to our organization not continuing to push usage.
• Wellable offers many opportunities for us to interact with our team members and has helped us all stay connected through the pandemic.

Incentivized