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Aloha Cloud vs. UKG Workforce Central (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Aloha Cloud

    Score7.3 out of 10
    N/AAloha POS is a point-of-sale software solution with features such as highest market share in the industry and streamline food preparation and delivery.N/A

    UKG Workforce Central (discontinued)

    Score5.1 out of 10
    N/AUKG Workforce Central (formerly Kronos Workforce Central) was a suite of HR Management offerings targeted mainly at enterprise customers with larger-scale and more complex HR and workforce management issues. The product is discontinued.N/A
    Pricing
    Aloha CloudUKG Workforce Central (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Aloha CloudUKG Workforce Central (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    Aloha CloudUKG Workforce Central (discontinued)
    Considered Both Products
    NCR VOYIX
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    93%
    Would buy again
    14 Answers
    Delivers good value for the price
    No answers on this topic
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    75%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    63%
    Implementation went as expected
    5 Answers
    Best Alternatives
    Aloha CloudUKG Workforce Central (discontinued)
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    Enterprises
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    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
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    User Ratings
    Aloha CloudUKG Workforce Central (discontinued)
    Likelihood to Recommend
    8.8
    (8 ratings)
    6.6
    (38 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    5.0
    (11 ratings)
    Usability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.5
    (3 ratings)
    7.1
    (8 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Aloha CloudUKG Workforce Central (discontinued)
    Likelihood to Recommend
    NCR VOYIX
    Aloha POS is well suited for any kind of full-service restaurant, from high volume establishments to low volume, intimate fine dining settings. The universality to the system makes it an asset for any operation. I don't see much need for Aloha POS when it comes to fast casual, or fast food establishments, as Aloha POS is geared more toward constant communication and planning between the front of house service and back of house prep. For counter service, I believe this would be underutilized, and these establishments would be fine with a simpler service.
    Incentivized
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    Discontinued Products
    This product was marketed to us as a school and several schools in our area use the program. However, the implementation team we were set-up with had limited school experience and we are still working on the best way to do some of the timekeeping issues where I know that could have been handled better. That being said from a payroll and reporting side it has been great to capture so much data (at times almost too much) and have the system do automatic allocations of salaries and general ledger reports. The reporting takes some getting used to, but overall I've been able to run reports to see and track just about anything I want. Our employees also love the self service compared to our previous products where they can make W4, direct deposit and other updates on their own without having to get HR involved.
    Incentivized
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    Pros
    NCR VOYIX
    • Extremely user-friendly. The layout and simplicity of the program made for fast, accurate transactions. This was an easy system to learn for all of our users and made training a much more streamlined process.
    • Versatility - even in the largest of transactions, my options for payment were wide-ranging (from charging to house accounts to accepting check, cash, or card). My ability to update price keys and users was extremely helpful where other systems have proven to be difficult to navigate.
    • Great support. As we transitioned to newer versions of Aloha, we always had a great line of communication with customer support, and fast, friendly service.
    Incentivized
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    Discontinued Products
    • I personally feel like timekeeping is very well thought out and has some powerful tools built in. There is a bit of a learning curve but with strategically placed SMEs we were able to get the use and functionality we needed out of the system.
    • Workforce planning has been crucial in planning operational support in our retail and customer service centers. It is also editable and modifiable as needed.
    Incentivized
    Read full review
    Cons
    NCR VOYIX
    • Sometimes you need tech support to help add or delete tabs.
    • The programs are always growing and updating so sometimes you need assistance.
    • The tech support isn't always available or takes time for them to respond.
    Incentivized
    Read full review
    Discontinued Products
    • Reporting - some of the reports' names do not coincide with the data that is pulled from the system
    • System errors - the system crashes regularly on us with no real explanation why
    • Punch accuracy - sometimes the punches from the timeclocks do not feed into the system
    Incentivized
    Read full review
    Likelihood to Renew
    NCR VOYIX
    No answers on this topic
    Discontinued Products
    Now that the system is installed and operational, the "pain is gone"...therefore we see no reason to change to a different application. There is no functionality that is missing from the system that would drive us to consider another solution at this time. Maintenance support from Kronos is sufficient and updates occur regularly.
    Read full review
    Usability
    NCR VOYIX
    Overall, Aloha POS's usability is phenomenal. The interface is extremely easy to navigate through. All buttons and tabs are easy to add or delete. Having a piece of software that is easy to toggle through creates a much more efficient workplace. I love the ease of use. A brand new employee can jump right into the system and use it with no issues.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    NCR VOYIX
    There were a lot of instances where I had to call back or a problem wasn't resolved, specifically with Aloha loyalty.
    Incentivized
    Read full review
    Discontinued Products
    Having no experience with Kronos prior to using it in March 2016, their customer service team taught me how to use it the right way after my initial training at work. I am well-versed in data analysis using Excel and Access primarily, so once I discovered that Kronos had a reporting feature built in, I've used the feature quite a few times to help our properties evaluate their production costs and make good labor decisions. I give Kronos a 10 because once a person takes the time to learn how to use the software, they'll realize that Kronos is far more effective than most, and gives users more ways to access their information where and when they want to.
    Incentivized
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    Alternatives Considered
    NCR VOYIX
    Aloha is much better than Revel and MICROS. Revel is not set up to handle very large volume of transactions & use. Aloha has many more features than the other two, with more thorough reports, etc. I personally have used ALOHA at several restaurants through the years, but I have never been a part of the implementation process.
    Incentivized
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    Discontinued Products
    Kronos and Dayforce are the two timekeeping systems I’ve worked with in recent years. Kronos feels a little more comprehensive and is my primary timekeeping tool both for myself as well as my staff. Kronos is a great tool for a wide range of shifts, working locations, and pay codes. In this context, I would pick Kronos over Dayforce. On the opposite side, Dayforce is extremely user-friendly and has a “cleaner” user interface if that is a contributing factor for anyone. Also, for managers who oversee large teams (30-50 team members) then Dayforce is a bit more simple to approve time cards, hours, and leave. Kronos is a bit clunky with all the clicks, and managing large teams of hourly employees would be a huge time suck to go in to review/approve all.
    Incentivized
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    Return on Investment
    NCR VOYIX
    • Through reprint, we were able to identify an issue around drink sales and create a plan to increase them.
    • We were able to speed up the check-out process, allowing us to move people through faster.
    Incentivized
    Read full review
    Discontinued Products
    • Kronos is much more expensive than the previous systems we were using, so at this point the ROI is negative. The idea is that it will allow us to scale and grow the company more easily so time will tell if that is the case.
    Incentivized
    Read full review
    ScreenShots

    Aloha Cloud Screenshots

    Screenshot of Aloha bundle