TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NetApp Digital Advisor

    Score9.1 out of 10
    N/ANetApp Digital Advisor powered by Active IQ uses AIOps to automate the proactive care and optimization of NetApp environments. It works in the background to uncover opportunities to protect and support the storage environment, providing analytics-based insights, prescriptive guidance, and automated action to improve system health and create higher system availability.N/A

    ScienceLogic AI Platform

    Score8.2 out of 10
    Enterprise companies (1,001+ employees)
    ScienceLogic provides a unified IT Operations platform designed to manage operational workflows using high-fidelity Telemetry Data and explainable automation. The ScienceLogic AI Platform is deployable across On-Premises, Cloud, and Hybrid Environments. The platform consolidates monitoring tools to provide Observability and enables engineers to automate manual processes using Machine Learning capabilities. The platform utilizes automation for Closed-Loop Remediation and provides insights…N/A
    Pricing
    NetApp Digital AdvisorScienceLogic AI Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    NetApp Digital AdvisorScienceLogic AI Platform
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsScienceLogic SL1 offers four tiers: SL1 Advanced – Application Health, Automated Troubleshooting and Remediation Workflows SL1 Base – Infrastructure Monitoring, Topology & Event Correlation SL1 Premium – AI/ML-driven Analytics, Low-Code Automated Workflow Authoring SL1 Standard – Infrastructure Monitoring – with Agents, Business Services, Incident Automation, CMDB Synchronization, Behavioral Correlation
    More Pricing Information
    Community Pulse
    NetApp Digital AdvisorScienceLogic AI Platform
    Considered Both Products
    NetApp
    No answer on this topic
    ScienceLogic
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    87%
    Would buy again
    81 Answers
    Delivers good value for the price
    No answers on this topic
    91%
    Delivers good value for the price
    71 Answers
    Happy with the feature set
    No answers on this topic
    92%
    Happy with the feature set
    86 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    85%
    Lived up to sales and marketing promises
    44 Answers
    Implementation went as expected
    No answers on this topic
    81%
    Implementation went as expected
    58 Answers
    Features
    NetApp Digital AdvisorScienceLogic AI Platform
    AIOps Features
    Comparison of AIOps Features features of NetApp Digital Advisor and ScienceLogic AI Platform
    Feature
    NetApp Digital Advisor
    9.1
    2 Ratings
    18% above category average
    ScienceLogic AI Platform
    7.5
    26 Ratings
    2% below category average
    Monitoring and Alerting10.01 Ratings8.225 Ratings
    Performance Analytics8.72 Ratings7.726 Ratings
    Incident Management8.02 Ratings6.626 Ratings
    Root Cause Analysis9.42 Ratings7.721 Ratings
    Capacity Planning Tool9.42 Ratings7.222 Ratings
    Configuration and Change Management8.01 Ratings7.723 Ratings
    Automated Remediation10.01 Ratings7.620 Ratings
    Collaboration and Communication10.01 Ratings7.920 Ratings
    Threat Intelligence8.01 Ratings7.319 Ratings
    Service Desk Integration00 Ratings7.525 Ratings
    Best Alternatives
    NetApp Digital AdvisorScienceLogic AI Platform
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    ScienceLogic AI Platform
    Score8.2 out of 10
    No answers on this topic
    Enterprises
    ignio AIOps
    Score8.1 out of 10
    ignio AIOps
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NetApp Digital AdvisorScienceLogic AI Platform
    Likelihood to Recommend
    9.4
    (2 ratings)
    8.0
    (228 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.4
    (24 ratings)
    Usability
    9.4
    (2 ratings)
    9.6
    (15 ratings)
    Availability
    -
    (0 ratings)
    9.2
    (14 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (14 ratings)
    Support Rating
    -
    (0 ratings)
    6.5
    (20 ratings)
    In-Person Training
    -
    (0 ratings)
    8.8
    (6 ratings)
    Online Training
    -
    (0 ratings)
    7.7
    (8 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.4
    (99 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (7 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (15 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (7 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.4
    (7 ratings)
    User Testimonials
    NetApp Digital AdvisorScienceLogic AI Platform
    Likelihood to Recommend
    NetApp
    If you have a NetApp or multiple NetApps, then you SHOULD use NetApp Active IQ. It is an invaluable tool. It acts like another FTE in our environment by keeping us informed. NetApp Active IQ is an excellent product; there are always areas for improvement based on evolving customer needs. NetApp Active IQ is a compliment to NetApp, pure and simple! Keep it linked at all times and make your account managers a part of your team; the product works so well, give your account managers something to do, have them keep you informed and have them help you update. I have seen a major change in NetApp account teams; they want to support their customers! Good Job NetApp!
    Incentivized
    Read full review
    ScienceLogic
    For Windows, the issue is in higher resource consumption related to WinRM monitoring, which provides better options then the SNMP monitoring, which on the other hand is less resource intensive. The problem is also with support for OS with other than English language.
    Incentivized
    Read full review
    Pros
    NetApp
    • Makes us aware of configuration issues we wouldn't easily be aware of otherwise.
    • Generates automated documents guiding us through patching and upgrades to prevent problems.
    Incentivized
    Read full review
    ScienceLogic
    • Best overall coverage of montioring different technologies.
    • Easy to use in any environment
    • Customizable being able to generate your own reports, dashboards, DA's, RBA's, etc.
    • Have very good out of the box integrations with other monitoring solutions such as ServiceNow
    • Always improving and regularly releasing new versions and upgrades to the system/DA's.
    • Interactive community
    Incentivized
    Read full review
    Cons
    NetApp
    • Full Stack Visibility - go beyond just the storage layer
    • Integration with 3rd party Observability Platforms
    • API Accessibility to create custom dashboards
    • Improved reporting and customization
    • More Granular Security and Compliance features
    Incentivized
    Read full review
    ScienceLogic
    • Dashboards are quite old and are of Iron age. Need to have AP2 dashboards only instead of AP1 and consistent new design across all functionalities.
    • Reporting is not improved since Y2020 and need to revamp completely. Need to integrate Dashboards and Reporting. PowerBI Like functionality to be given OOTB. Reports should be extracted in Excel, PDF, HTML and should be heavily automated.
    • Create and Open APIs for basic and advanced monitoring data extraction.
    • Topology based Event Correlation and Suppression should be improved drastically. Need to identify critical network interfaces based on Topology and monitor them. Basic customization of Dynamic App and/or Powerpack to exclude/include certain metrics/events to be permitted OOTB instead of customizations.
    • Integration with ServiceNow to be improved and to be taken to next level. Automation Powerpack should be made available OOTB as part of base product and to be priced attractively.
    • Take product to next level where we can monitor actual impacted IT or Business Service instead of metrics and events BSM and Topology map to be auto discovered and identify the network dependencies and alternate paths automatically instead of manual creation of BSM.
    Read full review
    Likelihood to Renew
    NetApp
    No answers on this topic
    ScienceLogic
    It is simply because of all the best possible autonomy solutions it is providing and getting better day by day. Using AI and Devops along with handy automation, The monitoring and Management of devices becomes much easier and the way it is growing in all the aspects is one the best reasons too. Evolution of the SL1 platform in the autonomy monitoring and management is quite appreciable.
    Incentivized
    Read full review
    Usability
    NetApp
    Despite some interface issues, it mostly accomplishes what we need it to accomplish - give us a heads up on problems in our environment and prepare us for upgrades/patches.
    Incentivized
    Read full review
    ScienceLogic
    The core functions are there.
    The complexity is due to the complexity of the space.
    The score is based on comfort (I no longer notice the legacy UI) and the promise that I see in the 8.12 Unified UI (a vast improvement).
    It is also based on the fact that with 8.12, you can now do everything in the new UI but you still have the legacy UI as a fallback (which should now be unnecessary for new installations)
    Incentivized
    Read full review
    Reliability and Availability
    NetApp
    No answers on this topic
    ScienceLogic
    SL is always there and online when you need to get info from it. The only times when SL was not available in our own data center, was when network links from out side of the data center was down and those links were not in our controll. Having a central database and people accessing it all over the world, may put a bit of constarin on the performance of the dashboards when reports gets generated, but that is far and few n between.
    Incentivized
    Read full review
    Performance
    NetApp
    No answers on this topic
    ScienceLogic
    SceinceLogic SL1 architecture helps the platform to give a top-notch performance in every respect, Data collection to reporting happens very smoothly. With the new user interface pages load much faster. Individual appliances carrying the individual task ensure things are working without lag. Integration with ticketing tool(SNOW) is well managed by the ScienceLogic, no issue or much delay has been observed while interacting with an external tool.
    Incentivized
    Read full review
    Support Rating
    NetApp
    No answers on this topic
    ScienceLogic
    So far, it's good as part of my overall experience, except for a couple of use cases. The support team is well knowledgeable, has technical sound, and is efficient. When support escalates to engineering, the issue gets stuck and takes months to resolve.
    Incentivized
    Read full review
    In-Person Training
    NetApp
    No answers on this topic
    ScienceLogic
    It was good, Do the online training first and understand it and you will get the most out of the in-person training that way. This also takes you to an advanced level which is very good and the training as been overhauled once again along with new product coming in such as Zebruim / Skylar, worth going through again if it a while back that you first did this.
    Incentivized
    Read full review
    Online Training
    NetApp
    No answers on this topic
    ScienceLogic
    There are a lot of educational materials and courses on the SL1 training site (Litmos university). However the recording quality is sometimes not very good - screen resolution is low. There is a lack of professional rather than user-oriented documents and there are mistakes in documentation and education is not well structured.
    Incentivized
    Read full review
    Implementation Rating
    NetApp
    No answers on this topic
    ScienceLogic
    Implementation is smooth if we are to just support the out-of-the-box features available in ScienceLogic. For any custom requirement, having to go to SL1 Professional Services is the worst part of procuring this suite. And more often than not, SL1 Professional Services also ask to raise feature request. So, you subscribe to Professional Services to only hear back from them that "This feature is not supported and needs to have a separate feature request". At times frustrating.
    Incentivized
    Read full review
    Alternatives Considered
    NetApp
    You can see the list of tools above; NetApp Active IQ is a compliment to the tools. Not one monitor will take care of all your needs. I am ok with 3 dashboards for my environment. SolarWinds rotates in NOC mode, NetApp Active IQ is up on its own with all the NetApp's registered, and the Palo Alto Dashboard which monitors for vulnerabilities and risks. The tools work hand in hand in the environment, working both North/South and East/West, letting us know about anomalies, risks, and pending tasks to schedule. I love ALL my tools working together; lets me sleep really well at night!
    Incentivized
    Read full review
    ScienceLogic
    Science logic SL1 is so user friendly and it's really easy to navigate between function. I would recommend Sciene logic SL1 to all of them who are looking for really useful monitoring tool and expecting easy way of managing it.
    Incentivized
    Read full review
    Scalability
    NetApp
    No answers on this topic
    ScienceLogic
    Our deployment model is vastly different from product expectations. Our global / internal monitoring foot print is 8 production stacks in dual data centers with 50% collection capacity allocated to each data center with minimal numbers of collection groups. General Collection is our default collection group. Special Collection is for monitoring our ASA and other hardware that cannot be polled by a large number of IP addresses, so this collection group is usually 2 collectors). Because most of our stacks are in different physical data centers, we cannot use the provided HA solution. We have to use the DR solution (DRBD + CNAMEs). We routinely test power in our data centers (yearly). Because we have to use DR, we have a hand-touch to flip nodes and change the DNS CNAME half of the times when there is an outage (by design). When the outage is planned, we do this ahead of the outage so that we don't care that the Secondary has dropped away from the Primary. Hopefully, we'll be able to find a way to meet our constraints and improve our resiliency and reduce our hand-touch in future releases. For now, this works for us and our complexity. (I hear that the HA option is sweet. I just can't consume that.)
    Incentivized
    Read full review
    Return on Investment
    NetApp
    • It has caught problems on our clusters before they became true issues. It was immensely helpful to be aware of the problem so we could resolve in advance.
    • It has provided specific steps to mitigate issues during patching and upgrades that we wouldn't have otherwise known about.
    Incentivized
    Read full review
    ScienceLogic
    • Once a powerpack is developed and configured for a device for one customer, it is easy to deploy the same powerpack on a second customer estate and configure specifically for that customer without having to reinvent the powerpack. This saves time and therefore money.
    • Once the customer estate tuning is complete, the Operations team have come trust the alerts. This is especially true when transient or self-correcting alerts are automatically cleared without ops team involvement, but a record is still available for audit and debugging purposes. This saves time and therefore money.
    • When setup correctly, it provides good visibility into applications, devices and whole customer estates. This saves time and therefore money when issues arise.
    Incentivized
    Read full review
    ScreenShots

    ScienceLogic AI Platform Screenshots

    Screenshot of Unified Observability and Contextual IntelligenceScreenshot of Relationship Mapping & Service VisibilityScreenshot of ITSM and Collaboration IntegrationsScreenshot of Low-Code Workflow BuilderScreenshot of Dynamic Application DevelopmentScreenshot of Executive Overview Dashboard