What users are saying about
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19 Ratings
11 Ratings

Netchex

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19 Ratings
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Score 9.4 out of 100
11 Ratings
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Score 8.9 out of 100

Feature Set Ratings

  • Payroll by Wave ranks higher in 1 feature set: Payroll Management

Payroll Management

8.7

Netchex

87%
9.4

Payroll by Wave

94%
Payroll by Wave ranks higher in 7/7 features

Pay calculation

9.0
90%
10 Ratings
9.9
99%
3 Ratings

Support for external payroll vendors

8.5
85%
3 Ratings
9.0
90%
2 Ratings

Off-cycle/On-Demand payment

8.9
89%
8 Ratings
9.0
90%
2 Ratings

Benefit plan administration

8.3
83%
8 Ratings
9.0
90%
1 Rating

Direct deposit files

9.3
93%
10 Ratings
9.9
99%
3 Ratings

Salary revision and increment management

8.7
87%
8 Ratings
8.9
89%
3 Ratings

Reimbursement management

8.0
80%
7 Ratings
10.0
100%
1 Rating

Attribute Ratings

  • Netchex is rated higher in 1 area: Support Rating
  • Payroll by Wave is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.6

Netchex

96%
17 Ratings
9.9

Payroll by Wave

99%
4 Ratings

Likelihood to Renew

9.6

Netchex

96%
2 Ratings

Payroll by Wave

N/A
0 Ratings

Usability

9.6

Netchex

96%
2 Ratings

Payroll by Wave

N/A
0 Ratings

Support Rating

9.6

Netchex

96%
3 Ratings
8.8

Payroll by Wave

88%
3 Ratings

Implementation Rating

8.5

Netchex

85%
2 Ratings

Payroll by Wave

N/A
0 Ratings

Likelihood to Recommend

Netchex

Netchex is great if you want to log in to one place to take care of all things employee-related. It is especially helpful if you have multiple locations or divisions as you can easily set these up and manage them as needed. The more employees you have, the more you will benefit from a program like Netchex that provides so much support for your business. Our company has multiple locations of stores and many employee position levels and Netchex has been great at keeping all of this simple when a lessor product could make it much more complicated. Netchex would not be as appropriate if you have a very small business or a simple payroll structure. It would definitely still work well for you, it would just be more sophisticated than you would require.
Anonymous | TrustRadius Reviewer

Payroll by Wave

Great for small business payroll needs. Reports and taxes are taken care of, everything is automated and once you're set up it's literally just a matter of minutes to run payroll each time. You also get email reminders which is helpful. There are premium features available for companies with larger/more robust needs, and I would definitely recommend looking into this software if you are searching for a user friendly payroll solution
Alex Pegg | TrustRadius Reviewer

Pros

Netchex

  • My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
  • Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
  • Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.
Mindy Yeager, PHR | TrustRadius Reviewer

Payroll by Wave

  • An intuitive, clear UI helps you know where everything is, what options are at your disposal. Calendars and timelines show that Wave really thought out how to provide you with useful tool.
  • Pay day can be automated and straightforward.
  • Wave onboarding provides guidance at what information to input next until you are all set up.
Brendon Brown | TrustRadius Reviewer

Cons

Netchex

  • I do not like the fact that I have to click ok on that little box that pops up every time I do something. Just make it do you want to save...ok and do you want to submit payroll to Netchex...ok
Melissa Cross | TrustRadius Reviewer

Payroll by Wave

  • Additional filings such as WorkSafe, etc.
  • More flexibility when it comes to paying a director.
Ryan Connolly | TrustRadius Reviewer

Pricing Details

Netchex

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Payroll by Wave

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Netchex

Netchex 9.6
Based on 2 answers
Easy to work with.
Lillie Singletary | TrustRadius Reviewer

Payroll by Wave

No score
No answers yet
No answers on this topic

Usability

Netchex

Netchex 9.6
Based on 2 answers
Very user friendly and great interface.
John Riley, SHRM-CP | TrustRadius Reviewer

Payroll by Wave

No score
No answers yet
No answers on this topic

Support Rating

Netchex

Netchex 9.6
Based on 3 answers
The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
Mindy Yeager, PHR | TrustRadius Reviewer

Payroll by Wave

Payroll by Wave 8.8
Based on 3 answers
Quick response times, personalized service. They offer in-depth videos and guides for helping to get set up. Any time I have a question about taxes or reporting, they answer quickly and give comprehensive answers. Members of the team with whom I've interacted have been courteous, friendly, and helpful. Overall, great support.
Alex Pegg | TrustRadius Reviewer

Implementation Rating

Netchex

Netchex 8.5
Based on 2 answers
Implementation took some time but was pretty much error free.
Lillie Singletary | TrustRadius Reviewer

Payroll by Wave

No score
No answers yet
No answers on this topic

Alternatives Considered

Netchex

The biggest difference I see between Netchex and our previous vendor is customer service. Our previous vendor would take days, if not weeks, to respond with an inquiry. Netchex generally does within 24 hours via email or immediately if you call. The second biggest difference is ease of use, both managers and associates have commented on how much easier it is to use.
Erica Payne PHR SHRM-CP | TrustRadius Reviewer

Payroll by Wave

We moved away from Wave as most of our contractors are time-based, and Wave flat out refuses to provide time tracking features. We tried integrations, but the pricing/complexity goes up and reliability goes down when integrating systems which were not intended to communicate. We since moved to Avaza and sacrificed Payroll for more robust time tracking, project management, and a very open feature development process
Brendon Brown | TrustRadius Reviewer

Return on Investment

Netchex

  • The time saving within the hiring and onboarding process is almost incalculable. We save so much time because we don't have to send out various emails, keep up with people on their tasks, and manually move them through the process.
  • We have also benefitted from being able to create our own reports and really being able to tailor them to our very specific needs.
Anonymous | TrustRadius Reviewer

Payroll by Wave

  • Ensuring that I am compliant with my payroll obligations.
  • Less time spent on managing employee payroll.
Ryan Connolly | TrustRadius Reviewer

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