Netchex vs. Payroll by Wave

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Netchex
Score 8.4 out of 10
N/A
Netchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas.N/A
Payroll by Wave
Score 9.8 out of 10
N/A
Wave Accounting headquartered in Toronto now offers Payroll by Wave, a payroll app for small businesses.N/A
Pricing
NetchexPayroll by Wave
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NetchexPayroll by Wave
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
NetchexPayroll by Wave
Top Pros
Top Cons
Features
NetchexPayroll by Wave
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Netchex
9.1
16 Ratings
10% above category average
Payroll by Wave
9.4
5 Ratings
14% above category average
Pay calculation9.716 Ratings10.05 Ratings
Support for external payroll vendors7.45 Ratings9.03 Ratings
Off-cycle/On-Demand payment9.111 Ratings9.03 Ratings
Benefit plan administration9.713 Ratings9.01 Ratings
Direct deposit files10.016 Ratings9.05 Ratings
Salary revision and increment management9.611 Ratings9.55 Ratings
Reimbursement management8.17 Ratings10.02 Ratings
Best Alternatives
NetchexPayroll by Wave
Small Businesses
Patriot Software
Patriot Software
Score 9.1 out of 10
Patriot Software
Patriot Software
Score 9.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NetchexPayroll by Wave
Likelihood to Recommend
9.0
(24 ratings)
10.0
(6 ratings)
Likelihood to Renew
9.9
(2 ratings)
10.0
(1 ratings)
Usability
9.9
(2 ratings)
10.0
(1 ratings)
Support Rating
9.9
(3 ratings)
8.9
(2 ratings)
Implementation Rating
8.2
(2 ratings)
-
(0 ratings)
User Testimonials
NetchexPayroll by Wave
Likelihood to Recommend
Netchex
Netchex is great if you want to log in to one place to take care of all things employee-related. It is especially helpful if you have multiple locations or divisions as you can easily set these up and manage them as needed. The more employees you have, the more you will benefit from a program like Netchex that provides so much support for your business. Our company has multiple locations of stores and many employee position levels and Netchex has been great at keeping all of this simple when a lessor product could make it much more complicated. Netchex would not be as appropriate if you have a very small business or a simple payroll structure. It would definitely still work well for you, it would just be more sophisticated than you would require.
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Wave
Great for small business payroll needs. Reports and taxes are taken care of, everything is automated and once you're set up it's literally just a matter of minutes to run payroll each time. You also get email reminders which is helpful. There are premium features available for companies with larger/more robust needs, and I would definitely recommend looking into this software if you are searching for a user friendly payroll solution
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Pros
Netchex
  • My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
  • Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
  • Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.
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Wave
  • An intuitive, clear UI helps you know where everything is, what options are at your disposal. Calendars and timelines show that Wave really thought out how to provide you with useful tool.
  • Pay day can be automated and straightforward.
  • Wave onboarding provides guidance at what information to input next until you are all set up.
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Cons
Netchex
  • SOME CUST SVC REPS MAY NEED ADDITIONAL TRAINING ON WORK AROUNDS
  • WOULD PREFER TO CHAT WITH SOMEONE, SOMETIMES WORDS IN TEXT COULD BE MISINTERPRETED. ALSO SPEAKING TO SOMEONE IS ALWAYS A POSITIVE
  • NOT REALLY ANYTHING ELSE BUT HAVE BEEN USING THEM 3 MONTHS SO NOT LONG INTO IT.....VERY EASY SYSTEM AND LOVE I CAN DO A NEGATIVE INSTEAD OF HAVING TO CALL AND ASK THEM TO DO IT ON THEIR END.
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Wave
  • Implement an employee time clock option through a separate link which automatically applies to the weekly time sheets.
  • Option to further customize payroll statements
  • Add a per employee payroll dashboard with the option to review rolling, quarterly, and weekly snapshot. Info to include gross pay, employer paid tax, employee paid tax, etc...
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Likelihood to Renew
Netchex
Easy to work with.
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Wave
No answers on this topic
Usability
Netchex
Very user friendly and great interface.
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Wave
Very simple & straightforward system to learn and when time is always of the essence the efficiency is much appreciated
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Support Rating
Netchex
The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
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Wave
Quick response times, personalized service. They offer in-depth videos and guides for helping to get set up. Any time I have a question about taxes or reporting, they answer quickly and give comprehensive answers. Members of the team with whom I've interacted have been courteous, friendly, and helpful. Overall, great support.
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Implementation Rating
Netchex
Implementation took some time but was pretty much error free.
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Wave
No answers on this topic
Alternatives Considered
Netchex
I like that they are not so big that they ignore the small customers. They are also reasonably priced. Their support is excellent, I had worked with ADP in a prior position, and we did not have the same kind of support
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Wave
First is the cost. Since QuickBooks removed the inhouse solution and moved everything to the cloud, the cost for a small business is prohibited. Wave is reasonable in cost. Support for QB isn't great they are always trying to upsell and commit. Wave support in comparison is 100% better, and most of the answers are in their manual
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Return on Investment
Netchex
  • Associates can easily access their data and make changes to things like their address and direct deposit, saving manager time to focus on more critical tasks within the organization
  • NetRecruitier has one site that can be posted to multiple job boards with one applicant tracking system
  • Electronic Onboarding allows us to get information out to the new employee so we can start with expectations on their first day and they know what to expect.
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Wave
  • Peace of mind that all the payroll tax-related stuff is taken care of accurately and on time.
  • Easy to use interface saves time and helps ensure I am paid on time.
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