What users are saying about
Netchex
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19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.4 out of 100
Based on 19 reviews and ratings
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 11 reviews and ratings
Feature Set Ratings
- Payroll by Wave ranks higher in 1 feature set: Payroll Management
Payroll Management
8.7
Netchex
87%
9.4
Payroll by Wave
94%
Payroll by Wave ranks higher in 7/7 features
Payroll by Wave ranks higher in 7/7 features
Pay calculation
9.0
90%
10 Ratings
9.9
99%
3 Ratings
Support for external payroll vendors
8.5
85%
3 Ratings
9.0
90%
2 Ratings
Off-cycle/On-Demand payment
8.9
89%
8 Ratings
9.0
90%
2 Ratings
Benefit plan administration
8.3
83%
8 Ratings
9.0
90%
1 Rating
Direct deposit files
9.3
93%
10 Ratings
9.9
99%
3 Ratings
Salary revision and increment management
8.7
87%
8 Ratings
8.9
89%
3 Ratings
Reimbursement management
8.0
80%
7 Ratings
10.0
100%
1 Rating
Attribute Ratings
- Netchex is rated higher in 1 area: Support Rating
- Payroll by Wave is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.6
Netchex
96%
17 Ratings
9.9
Payroll by Wave
99%
4 Ratings
Likelihood to Renew
9.6
Netchex
96%
2 Ratings
Payroll by Wave
N/A
0 Ratings
Usability
9.6
Netchex
96%
2 Ratings
Payroll by Wave
N/A
0 Ratings
Support Rating
9.6
Netchex
96%
3 Ratings
8.8
Payroll by Wave
88%
3 Ratings
Implementation Rating
8.5
Netchex
85%
2 Ratings
Payroll by Wave
N/A
0 Ratings
Likelihood to Recommend
Netchex
Netchex is great if you want to log in to one place to take care of all things employee-related. It is especially helpful if you have multiple locations or divisions as you can easily set these up and manage them as needed. The more employees you have, the more you will benefit from a program like Netchex that provides so much support for your business. Our company has multiple locations of stores and many employee position levels and Netchex has been great at keeping all of this simple when a lessor product could make it much more complicated. Netchex would not be as appropriate if you have a very small business or a simple payroll structure. It would definitely still work well for you, it would just be more sophisticated than you would require.

Verified User
Employee in Finance and Accounting
Accounting Company, 1-10 employeesPayroll by Wave
Great for small business payroll needs. Reports and taxes are taken care of, everything is automated and once you're set up it's literally just a matter of minutes to run payroll each time. You also get email reminders which is helpful. There are premium features available for companies with larger/more robust needs, and I would definitely recommend looking into this software if you are searching for a user friendly payroll solution
Owner
Alex Pegg PhotographyPhotography, 1-10 employees
Pros
Netchex
- My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
- Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
- Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.
Human Resources/Staffing Director
Avid4 AdventureRecreational Facilities & Services, 501-1000 employees
Payroll by Wave
- An intuitive, clear UI helps you know where everything is, what options are at your disposal. Calendars and timelines show that Wave really thought out how to provide you with useful tool.
- Pay day can be automated and straightforward.
- Wave onboarding provides guidance at what information to input next until you are all set up.
Business Systems Administrator
Island City CreativeRetail, 11-50 employees
Cons
Netchex
- I do not like the fact that I have to click ok on that little box that pops up every time I do something. Just make it do you want to save...ok and do you want to submit payroll to Netchex...ok
Senior Administrative Services Manager
Tripcony MayLaw Practice, 1-10 employees
Payroll by Wave
- Additional filings such as WorkSafe, etc.
- More flexibility when it comes to paying a director.
President
Red Ape MediaDesign, 1-10 employees
Pricing Details
Netchex
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Payroll by Wave
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Netchex
Netchex 9.6
Based on 2 answers
Easy to work with.
Human Resources Representative
Educator's Depot, IncRetail, 11-50 employees
Payroll by Wave
No score
No answers yet
No answers on this topic
Usability
Netchex
Netchex 9.6
Based on 2 answers
Very user friendly and great interface.
Chief Human Resources Officer
UBankBanking, 51-200 employees
Payroll by Wave
No score
No answers yet
No answers on this topic
Support Rating
Netchex
Netchex 9.6
Based on 3 answers
The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
Human Resources/Staffing Director
Avid4 AdventureRecreational Facilities & Services, 501-1000 employees
Payroll by Wave
Payroll by Wave 8.8
Based on 3 answers
Quick response times, personalized service. They offer in-depth videos and guides for helping to get set up. Any time I have a question about taxes or reporting, they answer quickly and give comprehensive answers. Members of the team with whom I've interacted have been courteous, friendly, and helpful. Overall, great support.
Owner
Alex Pegg PhotographyPhotography, 1-10 employees
Implementation Rating
Netchex
Netchex 8.5
Based on 2 answers
Implementation took some time but was pretty much error free.
Human Resources Representative
Educator's Depot, IncRetail, 11-50 employees
Payroll by Wave
No score
No answers yet
No answers on this topic
Alternatives Considered
Netchex
The biggest difference I see between Netchex and our previous vendor is customer service. Our previous vendor would take days, if not weeks, to respond with an inquiry. Netchex generally does within 24 hours via email or immediately if you call. The second biggest difference is ease of use, both managers and associates have commented on how much easier it is to use.
Human Resources Manager
Regal Hospitality Inc.Hospitality, 201-500 employees
Payroll by Wave
We moved away from Wave as most of our contractors are time-based, and Wave flat out refuses to provide time tracking features. We tried integrations, but the pricing/complexity goes up and reliability goes down when integrating systems which were not intended to communicate. We since moved to Avaza and sacrificed Payroll for more robust time tracking, project management, and a very open feature development process
Business Systems Administrator
Island City CreativeRetail, 11-50 employees
Return on Investment
Netchex
- The time saving within the hiring and onboarding process is almost incalculable. We save so much time because we don't have to send out various emails, keep up with people on their tasks, and manually move them through the process.
- We have also benefitted from being able to create our own reports and really being able to tailor them to our very specific needs.

Verified User
Employee in Finance and Accounting
Accounting Company, 1-10 employeesPayroll by Wave
- Ensuring that I am compliant with my payroll obligations.
- Less time spent on managing employee payroll.
President
Red Ape MediaDesign, 1-10 employees