What users are saying about
4 Ratings
10 Ratings
4 Ratings
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Score 7.6 out of 100
10 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

Netchex

I think Netchex is great for a small to mid-sized business where employee turnover is low. The most time-consuming and frustrating parts of Netchex are also associated with the number of employees I have to add/delete from the system each season.
Mindy Yeager, PHR | TrustRadius Reviewer

Payroll by Wave

Payroll by Wave is perfectly adapted to medium and large companies that are involved in the need to automate payroll payments in their company, through a completely secure and efficient system, companies are a bit less worried about how tedious and complicated payroll processes can be. In small companies it is not recommended because its cost is a little high compared to other competitors, since it offers a series of tools that will not be useful for these small companies. In general terms the software fulfills what it offers and except for small details the right companies can find in the tool a constant and centralized support that will allow the increase of labor performance and accounting order in a quite efficient way.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Netchex
Payroll by Wave
9.2
Pay calculation
Netchex
Payroll by Wave
9.4
Support for external payroll vendors
Netchex
Payroll by Wave
9.0
Off-cycle/On-Demand payment
Netchex
Payroll by Wave
9.7
Benefit plan administration
Netchex
Payroll by Wave
9.0
Direct deposit files
Netchex
Payroll by Wave
9.1
Salary revision and increment management
Netchex
Payroll by Wave
8.4
Reimbursement management
Netchex
Payroll by Wave
9.5

Pros

Netchex

  • Processing payrolls is easy and convenient. This web based product makes it easy to access and key in payroll data anytime.
  • Customer service is top notch! The whole team goes above and beyond to make sure I have the tools I need each day and answers to questions as they arise.
  • Netchex connects our HR department to our employees beautifully. We can easily direct them to data in their Netchex profile that they may need. We can also post news, articles and documents for them to easily access from their dashboard.
Karen Stuart, CSP | TrustRadius Reviewer

Payroll by Wave

  • It fits perfectly in all organizations including even the SMEs allowing them to manage their payroll efficiently.
  • Helps us pay our employee benefits on time and ensure that all the remunerations are accurate and error-free.
  • It's easy to access the platform anywhere at anytime as long as one is using an internet-enabled device.
Francis Cook | TrustRadius Reviewer

Cons

Netchex

  • One step in the login process needs to be corrected
  • The non-working aspect of the login process is easily bypassed, so it doesn't prevent you from gaining access
Anonymous | TrustRadius Reviewer

Payroll by Wave

  • Can't think of any!
Alex Pegg | TrustRadius Reviewer

Support Rating

Netchex

Netchex 9.0
Based on 1 answer
The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
Mindy Yeager, PHR | TrustRadius Reviewer

Payroll by Wave

Payroll by Wave 8.7
Based on 2 answers
Support is usually very quick and reliable. The live chat feature is a definite bonus.
Ryan Connolly | TrustRadius Reviewer

Alternatives Considered

Netchex

Reporting features available in Netchex far exceed those we were able to get from optimum. Customer service from Netchex is light years ahead of the competition!!
Karen Stuart, CSP | TrustRadius Reviewer

Payroll by Wave

We moved away from Wave as most of our contractors are time-based, and Wave flat out refuses to provide time tracking features. We tried integrations, but the pricing/complexity goes up and reliability goes down when integrating systems which were not intended to communicate. We since moved to Avaza and sacrificed Payroll for more robust time tracking, project management, and a very open feature development process
Brendon Brown | TrustRadius Reviewer

Return on Investment

Netchex

  • It's fully automated for online processing
  • It allows us to process payroll without having to hire additional personnel, thus saving us money.
Anonymous | TrustRadius Reviewer

Payroll by Wave

  • Peace of mind that all the payroll tax-related stuff is taken care of accurately and on time.
  • Easy to use interface saves time and helps ensure I am paid on time.
Alex Pegg | TrustRadius Reviewer

Pricing Details

Netchex

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Payroll by Wave

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Netchex
8.0
Payroll by Wave
9.4

Support Rating

Netchex
9.0
Payroll by Wave
8.7

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