Netchex vs. Square Payroll

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Netchex
Score 8.5 out of 10
N/A
Netchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas.N/A
Square Payroll
Score 6.1 out of 10
N/A
Square Payroll is a payroll solution for hourly employees, from Square headquartered in San Francisco, California.N/A
Pricing
NetchexSquare Payroll
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NetchexSquare Payroll
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
NetchexSquare Payroll
Top Pros
Top Cons
Features
NetchexSquare Payroll
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Netchex
9.1
16 Ratings
10% above category average
Square Payroll
7.8
6 Ratings
5% below category average
Pay calculation9.716 Ratings8.96 Ratings
Support for external payroll vendors7.65 Ratings8.65 Ratings
Off-cycle/On-Demand payment9.211 Ratings4.44 Ratings
Benefit plan administration9.713 Ratings9.15 Ratings
Direct deposit files10.016 Ratings7.06 Ratings
Salary revision and increment management9.711 Ratings8.94 Ratings
Reimbursement management8.17 Ratings7.85 Ratings
Best Alternatives
NetchexSquare Payroll
Small Businesses
Patriot Software
Patriot Software
Score 9.1 out of 10
Patriot Software
Patriot Software
Score 9.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NetchexSquare Payroll
Likelihood to Recommend
9.0
(24 ratings)
4.7
(8 ratings)
Likelihood to Renew
9.9
(2 ratings)
-
(0 ratings)
Usability
9.9
(2 ratings)
9.0
(1 ratings)
Support Rating
9.9
(3 ratings)
9.0
(1 ratings)
Implementation Rating
8.2
(2 ratings)
-
(0 ratings)
User Testimonials
NetchexSquare Payroll
Likelihood to Recommend
Netchex
Netchex is great if you want to log in to one place to take care of all things employee-related. It is especially helpful if you have multiple locations or divisions as you can easily set these up and manage them as needed. The more employees you have, the more you will benefit from a program like Netchex that provides so much support for your business. Our company has multiple locations of stores and many employee position levels and Netchex has been great at keeping all of this simple when a lessor product could make it much more complicated. Netchex would not be as appropriate if you have a very small business or a simple payroll structure. It would definitely still work well for you, it would just be more sophisticated than you would require.
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Block, Inc (Square)
Square is an amazing platform to have total control over the payroll of all the employees of a company or a specific sector. This platform has a very good functionality to collect exact information on how long each employee works, that is one of its most outstanding characteristics, because it monitors work schedules and overtime and generates detailed reports on the work time of each employee. Square does not allow to schedule payments, that is one of the main problems, however, I consider that it is a very good option for small and medium-sized companies that are looking for a way to have more exact administrative control over the working hours of all their employees. It is a software that works in the cloud, so all the work information that is collected will remain safe without any risk of loss.
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Pros
Netchex
  • My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
  • Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
  • Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.
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Block, Inc (Square)
  • 1099 contractor payments are easy, and they provide you with the IRS filing as part of the service.
  • Direct deposit/debit from your already connected account to the employee.
  • Reporting and management features are simple yet inclusive.
  • Low cost compared to alternative solutions.
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Cons
Netchex
  • SOME CUST SVC REPS MAY NEED ADDITIONAL TRAINING ON WORK AROUNDS
  • WOULD PREFER TO CHAT WITH SOMEONE, SOMETIMES WORDS IN TEXT COULD BE MISINTERPRETED. ALSO SPEAKING TO SOMEONE IS ALWAYS A POSITIVE
  • NOT REALLY ANYTHING ELSE BUT HAVE BEEN USING THEM 3 MONTHS SO NOT LONG INTO IT.....VERY EASY SYSTEM AND LOVE I CAN DO A NEGATIVE INSTEAD OF HAVING TO CALL AND ASK THEM TO DO IT ON THEIR END.
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Block, Inc (Square)
  • It's a bit pricey for larger companies at $5 per person paid per month.
  • Has a bit of a learning curve that seems steeper than necessary
  • reports can be confusing at first
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Likelihood to Renew
Netchex
Easy to work with.
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Block, Inc (Square)
No answers on this topic
Usability
Netchex
Very user friendly and great interface.
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Block, Inc (Square)
It could use a mobile-friendly interface. Other than that it's a simple layout and non-cluttered which allows you to get done what you need to get done. No unnecessary dodads or distractions.
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Support Rating
Netchex
The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
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Block, Inc (Square)
I think they have quick and helpful customer service reps, however, I give them a 9 because I have had to wait on hold for long periods of time before.
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Implementation Rating
Netchex
Implementation took some time but was pretty much error free.
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Block, Inc (Square)
No answers on this topic
Alternatives Considered
Netchex
I like that they are not so big that they ignore the small customers. They are also reasonably priced. Their support is excellent, I had worked with ADP in a prior position, and we did not have the same kind of support
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Block, Inc (Square)
I liked patriot, but I found it to be more confusing than Square and took me too much time to setup. I setup Square Payroll in about an hour. I would also say the Square interface made more sense to me. I also like how Square offers more things like benefits, etc. that can be added on.
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Return on Investment
Netchex
  • Associates can easily access their data and make changes to things like their address and direct deposit, saving manager time to focus on more critical tasks within the organization
  • NetRecruitier has one site that can be posted to multiple job boards with one applicant tracking system
  • Electronic Onboarding allows us to get information out to the new employee so we can start with expectations on their first day and they know what to expect.
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Block, Inc (Square)
  • Square Payroll has dramatically reduced the time it takes to process payroll.
  • We could have a faster payroll with the Square POS integration for commission, but that is not something we've implemented yet.
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ScreenShots