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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NetDocuments

    Score2.1 out of 10
    N/ANetDocuments is a document management solution from the company of the same name in Lehi, Utah.N/A

    eDOCS

    Score6 out of 10
    N/AOpenText eDOCS is presented as a light-footprint, cost-effective and highly-flexible enterprise content management (ECM) solution for Legal, Corporate Legal, Public Sector and Professional Service organizations and corporate law departments. eDOCS aims to ensure sensitive work product is securely managed throughout the content lifecycle, while remaining easily accessible for day-to-day operations, to enable users to deliver exceptional enterprise content services to their clients.N/A
    Pricing
    NetDocumentseDOCS
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    NetDocumentseDOCS
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    NetDocumentseDOCS
    Considered Both Products
    NetDocuments
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    NetDocumentseDOCS
    Enterprise Content Management
    Comparison of Enterprise Content Management features of NetDocuments and eDOCS
    Feature
    NetDocuments
    -
    Ratings
    eDOCS
    8.6
    7 Ratings
    6% above category average
    Content capture & imaging00 Ratings8.85 Ratings
    File sync, storage & archiving00 Ratings8.67 Ratings
    Document management00 Ratings9.27 Ratings
    Records management00 Ratings9.17 Ratings
    Content search & retrieval00 Ratings9.17 Ratings
    Enterprise content collaboration00 Ratings8.26 Ratings
    Content publishing & creation00 Ratings8.37 Ratings
    Security, risk management & information governance00 Ratings8.17 Ratings
    Contract lifecycle management00 Ratings8.66 Ratings
    Automated workflows00 Ratings8.17 Ratings
    Artificial intelligence00 Ratings8.34 Ratings
    Mobile support00 Ratings8.67 Ratings
    Integration00 Ratings8.87 Ratings
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    NetDocumentseDOCS
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    M‑Files
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    Score9.3 out of 10
    Medium-sized Companies
    Esker
    Score7.4 out of 10
    Epicor ECM
    Score7.7 out of 10
    Enterprises
    Tungsten Capture
    Score9.4 out of 10
    Dashpivot - By Sitemate
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NetDocumentseDOCS
    Likelihood to Recommend
    1.0
    (9 ratings)
    8.1
    (7 ratings)
    Usability
    1.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    NetDocumentseDOCS
    Likelihood to Recommend
    NetDocuments
    It is ideal where security is your number one concern or where there is a need to share securely across different physical locations. Speed is less than ideal in certain usage scenarios. It is limited by the speed of the internet and it can be difficult to pull large quantities of documents when researching or answering discovery requests, although, that being said, it can be addressed by maintaining your own secure server to contain a mirror of your online documents. But then the security for a mirror falls back on the organization.
    Incentivized
    Read full review
    OpenText
    My team and I have benefited positively from the work of this platform. Our content and any data that is created during the project implementation process are securely stored in a safe storage space. Documents are arranged well to enhance faster identification during the time of reference. It provides cloud-based based backup support to minimize file losses. It is best suited to the electronic data management suite.
    Incentivized
    Read full review
    Pros
    NetDocuments
    • Searching: NetDocuments' searching capabilities put it on par with other legal search engines used for research and knowledge management purposes.
    • Scalability: Despite the ever-increasing number of items stored in the repository, time searching is unaffected.
    • Innovation: NetDocuments continuously looks for new solutions and updates their product regularly.
    • Ease of Update: Because it is Web-based, updates to the software do not require local installation.
    Incentivized
    Read full review
    OpenText
    • Secure.
    • Accessibility.
    • User experience.
    • Ease of use.
    • One stop solution for all types of file/data storage.
    • Can be accessed via mobile, tablet, laptops.
    Incentivized
    Read full review
    Cons
    NetDocuments
    • Delay. At times, there is a delay between saving a document into Netdocuments and actually seeing them in the appropriate workspace. Such a delay is caused by the system indexing the newly added file.
    • Netdocuments' servers slow down at times causing users to receive error messages. This can be quickly remedied, but can become a nuisance.
    Incentivized
    Read full review
    OpenText
    • Their learning services could improve
    • The cloud management isn't the best in the market
    Incentivized
    Read full review
    Usability
    NetDocuments
    The product is simple to learn and adheres to well-known web user protocols. The NetDocuments team spends a lot of time talking to customers regarding how to improve their interface, and are pretty quick about implementing good ideas. The system is reliable and repeatable, and similar functions are laid out consistently and in formats that users are used to.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Performance
    NetDocuments
    NetDocuments is a performant web app. It is reliable and provides all the functionality of a sophisticated document management system. It also can serve, through its APIs, as a base system for other applications, which enhances its value. Other vendors find the company easy to work with, and it consistently seems to be the first to offer new features and technologies to its customers.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Support Rating
    NetDocuments
    I've never had to contact support, but I won't give it a ten. We've had a few hiccups along the way, but nothing that couldn't be fixed within 24 hours.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Alternatives Considered
    NetDocuments
    Worldox was a MUCH better product for our smaller law firm of 9 attorneys . It was very fast and MUCH less expensive.
    Read full review
    OpenText
    Microsoft SharePoint is a simpler alternative for OpenText eDOCS. It can be used for the same objectives, i.e. to share and manage content, search for information, and collaborate across business areas. Integration with other applications and platforms can be rather limited, in comparison to OpenText eDOCS, but the interface can be considered cleaner than the one of OpenText.
    Incentivized
    Read full review
    Return on Investment
    NetDocuments
    • NetDocuments has really saved us from hiring more people. The document management system is a core technology to any law firm. Our last DMS was an in-house system. It easily required the attention of half a FTE and offered a fraction of the functionality.
    • NetDocuments has also been relatively easy for our employees to use. We have a high adoption rate and it allows for our employees (and third parties) to collaborate pretty well.
    • NetDocuments offers any number of certifications -- e.g. ISO 27001, business associate agreements for HIPAA -- certifications that are required by some clients, that we could not possibly attain with an in-house system.
    Incentivized
    Read full review
    OpenText
    • Pros: providing secure application so that we do not worry about security perspective much.
    • Pros : Ease of use.
    • Pros : Accessible via mobile, tablets, cloud, laptops.
    • Cons: Complex.
    • Cons : Pricing can be improved.
    Incentivized
    Read full review
    ScreenShots

    NetDocuments Screenshots

    Screenshot of Save time and boost productivity by enhancing your enterprise search and making it that much easier for users to find the information they need across different documents locations.Screenshot of Seamlessly connect NetDocuments to your favorite Microsoft collaboration tools—without compromising governance or security.Screenshot of Share and collaborate intuitively, securely, and in a way that brings you and your clients closer together.Screenshot of Use predictive technology to accurately file any email into your NetDocuments system with a single click.Screenshot of Support your remote employee’s productivity by giving them secure, local access to every file and document they need, regardless of internet connection, with ndSync: a robust, reliable two-way file syncing solution for Macs and PCs.Screenshot of Quickly organize documents into sets or binders and securely distribute compiled content to everyone who needs it.