What users are saying about
32 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 32 reviews and ratings
95 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.5 out of 100
Based on 95 reviews and ratings
Attribute Ratings
- NetDocuments is rated higher in 4 areas: Likelihood to Recommend, Usability, Performance, Support Rating
Likelihood to Recommend
8.3
NetDocuments
83%
8 Ratings
7.3
PDFelement
73%
53 Ratings
Likelihood to Renew
NetDocuments
N/A
0 Ratings
10.0
PDFelement
100%
1 Rating
Usability
10.0
NetDocuments
100%
1 Rating
8.6
PDFelement
86%
5 Ratings
Availability
NetDocuments
N/A
0 Ratings
10.0
PDFelement
100%
2 Ratings
Performance
10.0
NetDocuments
100%
2 Ratings
7.5
PDFelement
75%
4 Ratings
Support Rating
7.0
NetDocuments
70%
2 Ratings
6.2
PDFelement
62%
13 Ratings
Implementation Rating
NetDocuments
N/A
0 Ratings
10.0
PDFelement
100%
3 Ratings
Product Scalability
NetDocuments
N/A
0 Ratings
10.0
PDFelement
100%
1 Rating
Likelihood to Recommend
NetDocuments
It is ideal where security is your number one concern or where there is a need to share securely across different physical locations. Speed is less than ideal in certain usage scenarios. It is limited by the speed of the internet and it can be difficult to pull large quantities of documents when researching or answering discovery requests, although, that being said, it can be addressed by maintaining your own secure server to contain a mirror of your online documents. But then the security for a mirror falls back on the organization.
Consultant \ Law Office Practice Management & Accounting Software
Rick Hahn Tech ServicesLegal Services, 1-10 employees
PDFelement
It's a wonderful asset to have when you lose your original Word doc, etc. so you can still edit a document (and not have to start from ground zero). That feature alone is why I bought this product and why I will continue to recommend.
Project Manager
Signature Sounds Recordings, Inc.Music, 1-10 employees
Pros
NetDocuments
- Searching: NetDocuments' searching capabilities put it on par with other legal search engines used for research and knowledge management purposes.
- Scalability: Despite the ever-increasing number of items stored in the repository, time searching is unaffected.
- Innovation: NetDocuments continuously looks for new solutions and updates their product regularly.
- Ease of Update: Because it is Web-based, updates to the software do not require local installation.
Lead Technology Training Specilaist
Dorsey & Whitney LLPLaw Practice, 1001-5000 employees
PDFelement
- PDFelement provides the same powerful features as Adobe Acrobat, but the interface is easy to learn and use. The product is extremely intuitive, which saves our clients from becoming frustrated as they learn the product.
- PDFelement Pro's ability to create fillable forms with the click of one button is one of our clients favorite features. I was impressed at how accurately PDFelement performed this task and the ease with which these fields can be edited, if needed.
- Security is more important than ever these days and PDFelement provides the encryption and permissions to protect documents quickly and easily. I especially like the batch encrypt feature, this makes it easy to protect multiple files with the same password.
- PDFelement makes it easy to extract the data from form fields. This is a huge plus for our clients.
Information Technology and Services, 1-10 employees
Cons
NetDocuments
- Delay. At times, there is a delay between saving a document into Netdocuments and actually seeing them in the appropriate workspace. Such a delay is caused by the system indexing the newly added file.
- Netdocuments' servers slow down at times causing users to receive error messages. This can be quickly remedied, but can become a nuisance.
Software Application Supervisor /Paralegal
Scarinci Hollenbeck, LLCLaw Practice, 51-200 employees
PDFelement
- I wish there was a lighter program for just reviewing a document and then to transition seamlessly to an editing mode. It takes a few seconds longer to load than Preview on my Mac, and based on that frustration, I use Preview to view documents.
- A lower price for upgrades.
Vice President Of Marketing And Business Development
ACCENT VenturesManagement Consulting, 11-50 employees
Pricing Details
NetDocuments
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—NetDocuments Editions & Modules
—
Additional Pricing Details
—PDFelement
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$79
PDFelement Editions & Modules
Edition
PDFelement Pro | $129 |
---|---|
PDFelement | $79 |
- none
Additional Pricing Details
—Likelihood to Renew
NetDocuments
No score
No answers yet
No answers on this topic
PDFelement
PDFelement 10.0
Based on 1 answer
Excellent, easy to use product

Verified User
Manager in Legal
Investment Management Company, 1-10 employeesUsability
NetDocuments
NetDocuments 10.0
Based on 1 answer
The product is simple to learn and adheres to well-known web user protocols. The NetDocuments team spends a lot of time talking to customers regarding how to improve their interface, and are pretty quick about implementing good ideas. The system is reliable and repeatable, and similar functions are laid out consistently and in formats that users are used to.

Verified User
C-Level Executive in Information Technology
Legal Services Company, 201-500 employeesPDFelement
PDFelement 8.6
Based on 5 answers
I am a novice and I am using it like a pro because it is so easy to work with
Director of Instruction
Austin Learning CenterEducation Management, 51-200 employees
Reliability and Availability
NetDocuments
No score
No answers yet
No answers on this topic
PDFelement
PDFelement 10.0
Based on 2 answers
No issues. Works perfect

Verified User
Manager in Legal
Investment Management Company, 1-10 employeesPerformance
NetDocuments
NetDocuments 10.0
Based on 2 answers
NetDocuments is a performant web app. It is reliable and provides all the functionality of a sophisticated document management system. It also can serve, through its APIs, as a base system for other applications, which enhances its value. Other vendors find the company easy to work with, and it consistently seems to be the first to offer new features and technologies to its customers.

Verified User
C-Level Executive in Information Technology
Legal Services Company, 201-500 employeesPDFelement
PDFelement 7.5
Based on 4 answers
There is a lot of learning. Although some of the functions you can probably pick up relatively quickly, some of them, including compressing the size or using a different language, remains a myth to me.
General Manager
Plantax Pacific Financial Inc.Financial Services, 1-10 employees
Support Rating
NetDocuments
NetDocuments 7.0
Based on 2 answers
I've never had to contact support, but I won't give it a ten. We've had a few hiccups along the way, but nothing that couldn't be fixed within 24 hours.

Verified User
Manager in Finance and Accounting
Law Practice Company, 501-1000 employeesPDFelement
PDFelement 6.2
Based on 13 answers
PDFelement is always in contact with me, by email and by giving constant tips and recommendations. But what makes me give you a 10, was the outstanding support service received on July 9th by one of your support professionals Amanda, who helped me with a tariff issue, and makes me [rate] your product.
Strategic Manager
Media 360Marketing & Advertising, 1-10 employees
Implementation Rating
NetDocuments
No score
No answers yet
No answers on this topic
PDFelement
PDFelement 10.0
Based on 3 answers
Just pay, download, activate and start using it

Verified User
Manager in Legal
Investment Management Company, 1-10 employeesAlternatives Considered
NetDocuments
We switched to NetDocuments 11 years ago. So, to be fair and accurate... the OpenText product at that time was called PC Docs and the company (that OpenText acquired) was Hummingbird. I can't remember who owned iManage at the time. Anyway, NetDocuments was a superior product at the time, in general, and more specifically because the search and remote access features\functions were superior (and still are).
Customer
AderantLaw Practice, 51-200 employees
PDFelement
I didn't try or buy other programs, but did a good bit of research on them. I went with PDFelement because of the lower pricing, and because of the rich features I learned it had.I also appreciated the great customer service I received from reps in the community forums, which showed me they have an aim in keeping their customers happy - which is always good to have when using fairly complex technical apps.
Author
Grace Baptist Church, Woodhaven, NYWriting and Editing, 1-10 employees
Scalability
NetDocuments
No score
No answers yet
No answers on this topic
PDFelement
PDFelement 10.0
Based on 1 answer
Super easy Word style layout and format.

Verified User
Manager in Legal
Investment Management Company, 1-10 employeesReturn on Investment
NetDocuments
- Improved mobility
- Eliminated issues with strucutre
- The conversion was difficult, not ND fault, change is hard, but training and support helped.

Verified User
Consultant in Customer Service
Information Technology and Services Company, 11-50 employeesPDFelement
- For me, it's been very important to me that my business as a pet sitter and dog walker not leave a negative footprint on the environment. To that end, it's been very important that i'm able to do as much paperwork as possible without using paper. PDFelement is wonderful at helping me meet those goals.
Pet Sitter
Stella's Bones & Pet CareVeterinary, 1-10 employees