What users are saying about
32 Ratings
51 Ratings
32 Ratings
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Score 8.7 out of 100
51 Ratings
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Score 8.9 out of 100

Attribute Ratings

  • NetDocuments is rated higher in 1 area: Usability
  • PDFfiller is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.3

NetDocuments

83%
8 Ratings
9.1

PDFfiller

91%
28 Ratings

Usability

10.0

NetDocuments

100%
1 Rating
8.2

PDFfiller

82%
1 Rating

Performance

10.0

NetDocuments

100%
2 Ratings

PDFfiller

N/A
0 Ratings

Support Rating

7.0

NetDocuments

70%
2 Ratings
9.3

PDFfiller

93%
16 Ratings

Likelihood to Recommend

NetDocuments

It is ideal where security is your number one concern or where there is a need to share securely across different physical locations. Speed is less than ideal in certain usage scenarios. It is limited by the speed of the internet and it can be difficult to pull large quantities of documents when researching or answering discovery requests, although, that being said, it can be addressed by maintaining your own secure server to contain a mirror of your online documents. But then the security for a mirror falls back on the organization.
Rick Hahn | TrustRadius Reviewer

PDFfiller

Every time we have a new client we send a consumer notice out that allows clients to easily “acknowledge” receipt by virtually signing the form. Likewise for all residential and commercial leases and agreements of sale, PDFfiller has been a lifesaver. What used to be a major time suck to complete a simple form, for example, a seemingly simple task which should have been the easiest part of completing a sea always took a tremendous amount of time, because PDFs are simply not editable. Contracts would need to be filled out with pen and paper. They were hard to read, required scanners and/or fax machines, and took tons of time away from more productive income-generating activities. PDFfiller finally solves all of these problems for us.
Anonymous | TrustRadius Reviewer

Pros

NetDocuments

  • Searching: NetDocuments' searching capabilities put it on par with other legal search engines used for research and knowledge management purposes.
  • Scalability: Despite the ever-increasing number of items stored in the repository, time searching is unaffected.
  • Innovation: NetDocuments continuously looks for new solutions and updates their product regularly.
  • Ease of Update: Because it is Web-based, updates to the software do not require local installation.
Sam Catanzaro | TrustRadius Reviewer

PDFfiller

  • Its user interface makes it a very easy-to-operate app. Without having adequate technical knowledge any user can operate it easily.
  • It works very fine on adding text on any part of a PDF document and It also allows users to delete pre written text from a pdf file.
  • It can also convert PDF files in other office formats with good quality.
Anonymous | TrustRadius Reviewer

Cons

NetDocuments

  • Delay. At times, there is a delay between saving a document into Netdocuments and actually seeing them in the appropriate workspace. Such a delay is caused by the system indexing the newly added file.
  • Netdocuments' servers slow down at times causing users to receive error messages. This can be quickly remedied, but can become a nuisance.
Aleksandra Kagan-Alameda | TrustRadius Reviewer

PDFfiller

  • Manually resending the document was a feature that seems to have been taken away.
  • Templates for Send To Sign letters. I basically have to type the same information over and over again each time. I was hoping that it would save it but it doesn't seem to have that function
  • Signer cannot save the document once it has been signed. I have to make sure that there is a note within the email that states that I will send them a copy.
  • Wish it had a way to send me a copy of the email I sent.
Joanne Grams | TrustRadius Reviewer

Pricing Details

NetDocuments

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

NetDocuments Editions & Modules

Additional Pricing Details

PDFfiller

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$8

Starting Price

$8 per month

PDFfiller Editions & Modules

On-premise Edition
Basic$81
Plus$121
Premium$151
  1. per month
SaaS Edition
Basic$81
Plus$121
Premium$151
  1. per month
Additional Pricing Details

Usability

NetDocuments

NetDocuments 10.0
Based on 1 answer
The product is simple to learn and adheres to well-known web user protocols. The NetDocuments team spends a lot of time talking to customers regarding how to improve their interface, and are pretty quick about implementing good ideas. The system is reliable and repeatable, and similar functions are laid out consistently and in formats that users are used to.
Anonymous | TrustRadius Reviewer

PDFfiller

PDFfiller 8.2
Based on 1 answer
I found all the relevant features for managing my documents.
Anonymous | TrustRadius Reviewer

Performance

NetDocuments

NetDocuments 10.0
Based on 2 answers
NetDocuments is a performant web app. It is reliable and provides all the functionality of a sophisticated document management system. It also can serve, through its APIs, as a base system for other applications, which enhances its value. Other vendors find the company easy to work with, and it consistently seems to be the first to offer new features and technologies to its customers.
Anonymous | TrustRadius Reviewer

PDFfiller

No score
No answers yet
No answers on this topic

Support Rating

NetDocuments

NetDocuments 7.0
Based on 2 answers
I've never had to contact support, but I won't give it a ten. We've had a few hiccups along the way, but nothing that couldn't be fixed within 24 hours.
Anonymous | TrustRadius Reviewer

PDFfiller

PDFfiller 9.3
Based on 16 answers
I have not had to contact support. I gave it a high rating, so my non-use of this service would not drag this rating down. I am assuming that their support team would be great, easy to work with, friendly, knowledgeable, accurate, and prompt with assistance with their product. Should I have experience in the future in this area, I would be happy to re-evaluate this portion of the review.
Anonymous | TrustRadius Reviewer

Alternatives Considered

NetDocuments

We switched to NetDocuments 11 years ago. So, to be fair and accurate... the OpenText product at that time was called PC Docs and the company (that OpenText acquired) was Hummingbird. I can't remember who owned iManage at the time. Anyway, NetDocuments was a superior product at the time, in general, and more specifically because the search and remote access features\functions were superior (and still are).
Mark Manoukian | TrustRadius Reviewer

PDFfiller

I have used other editors such as Adobe Acrobat and, in my opinion, for the money Adobe costs, if the need is just to edit pdf I would go with PDFfiller. It is a really easy tool to use. It's learning curve is not that steep and it does pretty much everything I need from it.
Manuel Aguilar | TrustRadius Reviewer

Return on Investment

NetDocuments

  • Improved mobility
  • Eliminated issues with strucutre
  • The conversion was difficult, not ND fault, change is hard, but training and support helped.
Anonymous | TrustRadius Reviewer

PDFfiller

  • I feel out probably 46 pages applications a year for the same companies PDF allows me to save a document and I reuse it the next year altering any information that has changed this is a time and money saver for me as the applications are six pages long.
  • The signature feature allows me to sign documents for my company and where I have authorization I signed for other companies. By having their signature on file
Marsha Stafford | TrustRadius Reviewer

Screenshots

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