What users are saying about
32 Ratings
9 Ratings
32 Ratings
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Score 8.7 out of 100
9 Ratings
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Score 7.6 out of 100

Feature Set Ratings

    Project Management

    NetDocuments

    Feature Set Not Supported
    N/A
    8.2

    HighQ

    82%
    Thomson Reuters HighQ ranks higher in 6/6 features

    Task Management

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Scheduling

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Workflow Automation

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Mobile Access

    N/A
    0 Ratings
    9.3
    93%
    2 Ratings

    Search

    N/A
    0 Ratings
    9.6
    96%
    2 Ratings

    Visual planning tools

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Communication

    NetDocuments

    Feature Set Not Supported
    N/A
    8.6

    HighQ

    86%
    Thomson Reuters HighQ ranks higher in 5/5 features

    Chat

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Notifications

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Discussions

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Surveys

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Internal knowledgebase

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    File Sharing & Management

    NetDocuments

    Feature Set Not Supported
    N/A
    9.4

    HighQ

    94%
    Thomson Reuters HighQ ranks higher in 6/6 features

    Versioning

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Video files

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Audio files

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Document collaboration

    N/A
    0 Ratings
    9.2
    92%
    2 Ratings

    Access control

    N/A
    0 Ratings
    9.2
    92%
    2 Ratings

    Advanced security features

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Attribute Ratings

    • Thomson Reuters HighQ is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    8.3

    NetDocuments

    83%
    8 Ratings
    9.2

    HighQ

    92%
    2 Ratings

    Usability

    10.0

    NetDocuments

    100%
    1 Rating

    HighQ

    N/A
    0 Ratings

    Performance

    10.0

    NetDocuments

    100%
    2 Ratings

    HighQ

    N/A
    0 Ratings

    Support Rating

    7.0

    NetDocuments

    70%
    2 Ratings
    10.0

    HighQ

    100%
    2 Ratings

    Likelihood to Recommend

    NetDocuments

    It is ideal where security is your number one concern or where there is a need to share securely across different physical locations. Speed is less than ideal in certain usage scenarios. It is limited by the speed of the internet and it can be difficult to pull large quantities of documents when researching or answering discovery requests, although, that being said, it can be addressed by maintaining your own secure server to contain a mirror of your online documents. But then the security for a mirror falls back on the organization.
    Rick Hahn | TrustRadius Reviewer

    HighQ

    HighQ Collaborate is well suited to situations where a law firm maintains numerous documents for a client and the client needs access to them on a regular basis.For example, we may store the client's minute book (which is relatively common for a large corporate law firm to do), but the client may need access to documents in that minute book on a regular basis.Likewise, we have an internal system at the firm for hosting digital versions of closing books, however, many clients would not have a similar system because they would only receive closing books irregularly. USBs get lost and the client might not want to put the closing book on the main server where anyone can access it. By putting the closing book on the extranet site, the individuals in the client's organization who should be able to access the closing book can do so.
    Anonymous | TrustRadius Reviewer

    Pros

    NetDocuments

    • Searching: NetDocuments' searching capabilities put it on par with other legal search engines used for research and knowledge management purposes.
    • Scalability: Despite the ever-increasing number of items stored in the repository, time searching is unaffected.
    • Innovation: NetDocuments continuously looks for new solutions and updates their product regularly.
    • Ease of Update: Because it is Web-based, updates to the software do not require local installation.
    Sam Catanzaro | TrustRadius Reviewer

    HighQ

    • Document sharing. This product makes it easy to upload, review and organize documents related to a particular project or matter.
    • Permissions. Collaborate allows very granular permissions to be assigned for shared documents and administrative activities such as workflows.
    • Reliability. The product is cloud-based and rarely, if ever, unavailable.
    Anonymous | TrustRadius Reviewer

    Cons

    NetDocuments

    • Delay. At times, there is a delay between saving a document into Netdocuments and actually seeing them in the appropriate workspace. Such a delay is caused by the system indexing the newly added file.
    • Netdocuments' servers slow down at times causing users to receive error messages. This can be quickly remedied, but can become a nuisance.
    Aleksandra Kagan-Alameda | TrustRadius Reviewer

    HighQ

    • It is just not that exciting. We host documents on there for clients but the extranet sites have ultimately turned out to not be a product that our clients are clamoring for or that we are regularly pushing.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    NetDocuments

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    HighQ

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Usability

    NetDocuments

    NetDocuments 10.0
    Based on 1 answer
    The product is simple to learn and adheres to well-known web user protocols. The NetDocuments team spends a lot of time talking to customers regarding how to improve their interface, and are pretty quick about implementing good ideas. The system is reliable and repeatable, and similar functions are laid out consistently and in formats that users are used to.
    Anonymous | TrustRadius Reviewer

    HighQ

    No score
    No answers yet
    No answers on this topic

    Performance

    NetDocuments

    NetDocuments 10.0
    Based on 2 answers
    NetDocuments is a performant web app. It is reliable and provides all the functionality of a sophisticated document management system. It also can serve, through its APIs, as a base system for other applications, which enhances its value. Other vendors find the company easy to work with, and it consistently seems to be the first to offer new features and technologies to its customers.
    Anonymous | TrustRadius Reviewer

    HighQ

    No score
    No answers yet
    No answers on this topic

    Support Rating

    NetDocuments

    NetDocuments 7.0
    Based on 2 answers
    I've never had to contact support, but I won't give it a ten. We've had a few hiccups along the way, but nothing that couldn't be fixed within 24 hours.
    Anonymous | TrustRadius Reviewer

    HighQ

    HighQ 10.0
    Based on 2 answers
    The interface is easy to use and overall the software seems pretty robust (I haven't had any crashes yet), so I haven't had to use the support very often. Likewise, I don't think I've ever had a client e-mail me with questions or issues - the software is pretty idiot-proof.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    NetDocuments

    We switched to NetDocuments 11 years ago. So, to be fair and accurate... the OpenText product at that time was called PC Docs and the company (that OpenText acquired) was Hummingbird. I can't remember who owned iManage at the time. Anyway, NetDocuments was a superior product at the time, in general, and more specifically because the search and remote access features\functions were superior (and still are).
    Mark Manoukian | TrustRadius Reviewer

    HighQ

    I feel that HighQ does not really have any real competition in this space because it simply accomplishes its goals far better than the competition at lower cost, while requiring less training and administration.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    NetDocuments

    • Improved mobility
    • Eliminated issues with strucutre
    • The conversion was difficult, not ND fault, change is hard, but training and support helped.
    Anonymous | TrustRadius Reviewer

    HighQ

    • Permits fairly simple administration by a single person for hundreds of Extranets
    • One shop stopping for reliable, secure document sharing and signing with external parties
    • Simple enough to use that internal and external users do not need training to take advantage of the product.
    Anonymous | TrustRadius Reviewer

    Screenshots

    Add comparison