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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NetDocuments

    Score2 out of 10
    N/ANetDocuments is a document management solution from the company of the same name in Lehi, Utah.N/A

    Zoho Mail

    Score9.2 out of 10
    N/AZoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox.

    $1

    per user/per month

    Pricing
    NetDocumentsZoho Mail
    Editions & Modules
    No answers on this topic
    Mail Lite
    $1
    per user/per month
    Workplace
    $3
    per user/per month
    Mail Premium
    $4
    per user/per month
    Offerings
    Pricing Offerings
    NetDocumentsZoho Mail
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    NetDocumentsZoho Mail
    Considered Both Products
    NetDocuments
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    86%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    71%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    Features
    NetDocumentsZoho Mail
    Secure Email Gateway
    Comparison of Secure Email Gateway features of NetDocuments and Zoho Mail
    Feature
    NetDocuments
    -
    Ratings
    Zoho Mail
    8.5
    7 Ratings
    1% above category average
    Anti-malware00 Ratings9.57 Ratings
    Customizability00 Ratings9.17 Ratings
    Data Loss Protection00 Ratings7.96 Ratings
    Threat Detection00 Ratings7.06 Ratings
    Sandboxing00 Ratings6.53 Ratings
    End-to-End Encryption00 Ratings10.06 Ratings
    Management Tools00 Ratings9.57 Ratings
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    NetDocumentsZoho Mail
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    Score9.1 out of 10
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    Esker
    Score7.4 out of 10
    Sophos Email
    Score9.1 out of 10
    Enterprises
    Tungsten Capture
    Score9.5 out of 10
    Microsoft Exchange
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NetDocumentsZoho Mail
    Likelihood to Recommend
    1.0
    (9 ratings)
    8.5
    (7 ratings)
    Usability
    1.0
    (2 ratings)
    8.9
    (2 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (1 ratings)
    9.0
    (1 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    NetDocumentsZoho Mail
    Likelihood to Recommend
    NetDocuments
    It is ideal where security is your number one concern or where there is a need to share securely across different physical locations. Speed is less than ideal in certain usage scenarios. It is limited by the speed of the internet and it can be difficult to pull large quantities of documents when researching or answering discovery requests, although, that being said, it can be addressed by maintaining your own secure server to contain a mirror of your online documents. But then the security for a mirror falls back on the organization.
    Incentivized
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    Zoho
    If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion. I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.
    Incentivized
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    Pros
    NetDocuments
    • Searching: NetDocuments' searching capabilities put it on par with other legal search engines used for research and knowledge management purposes.
    • Scalability: Despite the ever-increasing number of items stored in the repository, time searching is unaffected.
    • Innovation: NetDocuments continuously looks for new solutions and updates their product regularly.
    • Ease of Update: Because it is Web-based, updates to the software do not require local installation.
    Incentivized
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    Zoho
    • I really like that there is a free version in which a single user can be created. It is really useful because it allows you to evaluate each characteristic of the service without having to buy it.
    • I also really like the visual aspect of the inbox, which is partially customizable. Because you can make small changes such as changing the color, the language, and among other things.
    Incentivized
    Read full review
    Cons
    NetDocuments
    • Delay. At times, there is a delay between saving a document into Netdocuments and actually seeing them in the appropriate workspace. Such a delay is caused by the system indexing the newly added file.
    • Netdocuments' servers slow down at times causing users to receive error messages. This can be quickly remedied, but can become a nuisance.
    Incentivized
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    Zoho
    • It does allow for notifications for various things, but I am not sure where to turn them all off
    • It only counts to 9 the unread email alert, then says 9+
    • Overall I don't think there is much they need to work on.
    Incentivized
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    Usability
    NetDocuments
    The product is simple to learn and adheres to well-known web user protocols. The NetDocuments team spends a lot of time talking to customers regarding how to improve their interface, and are pretty quick about implementing good ideas. The system is reliable and repeatable, and similar functions are laid out consistently and in formats that users are used to.
    Incentivized
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    Zoho
    It is very easy to use and does all you need. It sends newsletters to their own folder. A notification folder for more important things. The Spam folder collect the right amount of spam emails
    Incentivized
    Read full review
    Performance
    NetDocuments
    NetDocuments is a performant web app. It is reliable and provides all the functionality of a sophisticated document management system. It also can serve, through its APIs, as a base system for other applications, which enhances its value. Other vendors find the company easy to work with, and it consistently seems to be the first to offer new features and technologies to its customers.
    Incentivized
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    Zoho
    No answers on this topic
    Support Rating
    NetDocuments
    I've never had to contact support, but I won't give it a ten. We've had a few hiccups along the way, but nothing that couldn't be fixed within 24 hours.
    Incentivized
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    Zoho
    I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.
    Incentivized
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    Alternatives Considered
    NetDocuments
    Worldox was a MUCH better product for our smaller law firm of 9 attorneys . It was very fast and MUCH less expensive.
    Read full review
    Zoho
    Zoho is free. Also, there is no need for a separate IT guy for creating mail, or if any issues come you don't have to find anyone anyone can check and fix all issues from their super admin panel. Zoho overview is much better than outlook and its appearance of getting mail popup and functionality is better than outlook. My friend suggested for this and also after using I have referred my friend
    Read full review
    Return on Investment
    NetDocuments
    • NetDocuments has really saved us from hiring more people. The document management system is a core technology to any law firm. Our last DMS was an in-house system. It easily required the attention of half a FTE and offered a fraction of the functionality.
    • NetDocuments has also been relatively easy for our employees to use. We have a high adoption rate and it allows for our employees (and third parties) to collaborate pretty well.
    • NetDocuments offers any number of certifications -- e.g. ISO 27001, business associate agreements for HIPAA -- certifications that are required by some clients, that we could not possibly attain with an in-house system.
    Incentivized
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    Zoho
    • It has a direct impact on the commercial communications of the company since with this application we send the economic proposals for services.
    • Thanks to the fact that we can configure our corporate domain and a signature, we show a corporate professional image.
    • Allows you to manage and store internal and external communications
    Incentivized
    Read full review
    ScreenShots

    NetDocuments Screenshots

    Screenshot of Save time and boost productivity by enhancing your enterprise search and making it that much easier for users to find the information they need across different documents locations.Screenshot of Seamlessly connect NetDocuments to your favorite Microsoft collaboration tools—without compromising governance or security.Screenshot of Share and collaborate intuitively, securely, and in a way that brings you and your clients closer together.Screenshot of Use predictive technology to accurately file any email into your NetDocuments system with a single click.Screenshot of Support your remote employee’s productivity by giving them secure, local access to every file and document they need, regardless of internet connection, with ndSync: a robust, reliable two-way file syncing solution for Macs and PCs.Screenshot of Quickly organize documents into sets or binders and securely distribute compiled content to everyone who needs it.

    Zoho Mail Screenshots

    Screenshot of All in one viewScreenshot of CalendarScreenshot of TaskScreenshot of NotesScreenshot of Contact managementScreenshot of Instant Chat