Netlify Platform vs. Skilljar by Gainsight

Netlify is a static website host, so it obviously wouldn't work for hosting dynamic websites built in PHP, such as WordPress or Drupal. It works very well with static sites with a git codebase on something like GitHub. It has automatic deployments, which include preview websites. It works very well with this workflow. There are solutions for allowing content authoring on static websites on Netlify, but I would probably reach for something like WordPress or Drupal for that.

Incentivized

Skilljar is fantastic for structured onboarding processes. If you're
looking to streamline and standardize the onboarding experience for your
customers, especially for software or complex products, this platform
is a gem. It allows you to create step-by-step courses guiding users
through functionalities, reducing confusion and accelerating their
learning curve.When you need versatility in content delivery, Skilljar is spot-on.
Whether it's video tutorials, interactive quizzes, downloadable
resources, or live webinars, the platform accommodates various formats.
It's perfect for accommodating different learning styles and ensuring
engagement.

For scenarios that demand highly complex simulations or immersive
learning experiences, Skilljar's capabilities might fall short. While it
supports interactive elements, extremely sophisticated simulations
might require additional specialized software or platforms.

Incentivized

• I can connect Github/Gitlab repos or drag and drop code folders directly to host them onto the platform, and can customize build and publish details. It handles all granular details itself, so I don't have to worry about configuring everything like I would have to do on an IaaS like AWS
• Netlify Platform has inbuilt scalability support - meaning automatic upgrading of servers to handle traffic, without us needing to do anything at all, again, unlike IaaS, where we'd have to manually configure scaling
• It has a built in CDN, meaning static applications can be served blazing fast over the web without worrying about traffic or latency

Incentivized

• Unlimited courses, learning paths, quizzes, pages, plans, and certifications
• Ease of use for students, administrators, and content creators
• Customer Success and Service are top notch. The CSMs are genuinely committed to helping you achieve your metrics and goals
• Asking for and listening to customer feedback for enhancements
• Developer Center where people with little to no coding experience can learn how to use and apply HTML templates and code snippets to customize your site

Incentivized

• it is not aimed at it but first party laravel support would be nice.
• their free tier was so handy, i wish they start some similar efforts
• incorporate more WebOps mindset

Incentivized

• Would love to see parent/child courses so that when something is updated in the parent course that change is automatically reflected in the clones of that course.
• Features that allow for the translation of content to allow access to content across languages.
• Re-onboarding process when the usage of Skilljar changes hands within out company in order to address knowledge gaps.

Incentivized

I like what you are using and how we are doing it. Also, changing systems is a lot of work

Incentivized

We interact with the CLI via our CI/CD pipeline. It was very straightforward to get set up, and their documentation is thorough. There are a ton of examples online of various setups. We needed to deploy a React SPA, so we required redirects, which was straightforward with Netlify.

Incentivized

The learning curve for Skilljar is not too steep, and I've renewed our contract twice now. I've been able to add additional administrators and get them up to speed on platform functionality within a day. Plus, Skilljar provides awesome resources to help you learn how to use is. The Help Center has articles for almost everything, and when in doubt, their amazing CSMs (like ours, ...) provide exemplary support/advice.

I have opened several support cases in the past and at times felt like little was being done to resolve the issues I was having. For example, when searching the use against a training credit, Skilljar said the code was fully used, yet only 1 had been used. The support team seemed to not have interest in learning why this was happening and ensuring it does not happen again. The issue was resolved with this particular case, but I have no idea if it was the only training credit having this issue. At times I feel like the issues we encounter do not seem as important to the support team

Incentivized

Do a good job of preparing your internal teams (IT, Salesforce, etc.) about the work they will have in the process

Incentivized

Netlify Platform is the first choice that we are using in this organization continuously and it's been a very promising platform to use. It also maintains the things very well. it also giving a very good updates. It is very easy to use and very easy to learn. overall it is good.

Incentivized

Skilljar provides stronger customization features, more code snippet options, more styling tools, and more effective integrations. These include Credly, Salesforce, and SCORM. Additionally, the catalog is all part of the same system, making it easy to manage. The analytics tools are also more robust, and the customer service is much more helpful and responsive

Incentivized

• it's free to get started and to work on small frontend projects for testing and qa
• very nice DNS Management
• quick and easy to use, reduces dev efforts

Incentivized

• Our customers seem to be getting onboarded efficiently. Giving our customers a good experience helps us retain them longer.
• So far, we are still not able to come up with solid metrics that it provides evidence of ROI. If Skilljar could somehow come up with clear, actionable metrics about customer success and how that relates to ROI then I think it would be vastly better. To be fair, we roll the cost of using Skilljar in the overall price, otherwise, we would charge customers and have a revenue stream to measure.

Incentivized