What users are saying about
452 Ratings
13 Ratings
452 Ratings
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Score 7.6 out of 100
13 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

NetSuite ERP

Cloud computing, in my opinion, is the future. Just like we pay for electricity as we use it, and do not have our own power generation plants, I believe the future of enterprise computing is a pay-as-you-use service. And other companies agree (Sage Intacct, SAP Business One, Microsoft Dynamics 365). NetSuite has been doing it since 1998. They clearly have a leg-up over all of these other companies.Perhaps a highly specialized organization with lots of custom software might not be a good fit. Customization of the platform is robust to an extend and there are many tools available for customization. However, native support for common languages like Python do not exist and the back-end totally customizable JavaScript platform does require some advanced skills. In fairness, we have not encountered a situation yet that the standard cloud customization tools were unable to solve so for us, this description is a problem we just don't have.
Mitchel Laman | TrustRadius Reviewer

Sparkrock

Altus Dynamics CRM is a fabulous tool that meets our needs. Where we identify gaps, we can quickly and easily configure the system to meet those needs. Altus Dynamics as a partner were excellent at helping us get the system set up initially to meet our needs, though the lack of function specific training meant that we had to ensure resources on our end to learn through some trial and error at times. That said, Dynamics CRM resources are bountiful on the internet through community forums and groups and questions can often be solved within minutes of searching for the item.
Malcolm McAuley | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

NetSuite ERP
4.3
Sparkrock
7.7
Pay calculation
NetSuite ERP
3.6
Sparkrock
7.4
Benefit plan administration
NetSuite ERP
3.4
Sparkrock
7.3
Direct deposit files
NetSuite ERP
4.2
Sparkrock
8.9
Salary revision and increment management
NetSuite ERP
5.4
Sparkrock
7.4
Reimbursement management
NetSuite ERP
5.0
Sparkrock
7.4

Customization

NetSuite ERP
6.6
Sparkrock
3.6
API for custom integration
NetSuite ERP
6.8
Sparkrock
2.7
Plug-ins
NetSuite ERP
6.3
Sparkrock
4.5

Security

NetSuite ERP
7.1
Sparkrock
7.2
Single sign-on capability
NetSuite ERP
7.4
Sparkrock
7.1
Role-based user permissions
NetSuite ERP
6.8
Sparkrock
7.2

Reporting & Analytics

NetSuite ERP
7.1
Sparkrock
7.1
Dashboards
NetSuite ERP
7.3
Sparkrock
7.1
Standard reports
NetSuite ERP
7.1
Sparkrock
6.6
Custom reports
NetSuite ERP
6.9
Sparkrock
7.4

General Ledger and Configurable Accounting

NetSuite ERP
6.7
Sparkrock
7.8
Accounts payable
NetSuite ERP
7.1
Sparkrock
8.9
Accounts receivable
NetSuite ERP
7.1
Sparkrock
7.8
Global Financial Support
NetSuite ERP
7.1
Sparkrock
Primary and Secondary Ledgers
NetSuite ERP
7.4
Sparkrock
Intercompany Accounting
NetSuite ERP
6.6
Sparkrock
Localizations
NetSuite ERP
7.2
Sparkrock
Journals and Reconciliations
NetSuite ERP
7.4
Sparkrock
Enterprise Accounting
NetSuite ERP
7.5
Sparkrock
Configurable Accounting
NetSuite ERP
7.4
Sparkrock
Centralized Rules Framework
NetSuite ERP
7.1
Sparkrock
Standardized Processes
NetSuite ERP
6.2
Sparkrock

Inventory Management

NetSuite ERP
6.2
Sparkrock
7.3
Inventory tracking
NetSuite ERP
6.4
Sparkrock
7.3
Automatic reordering
NetSuite ERP
5.9
Sparkrock
Location management
NetSuite ERP
6.5
Sparkrock
Manufacturing module
NetSuite ERP
5.8
Sparkrock

Order Management

NetSuite ERP
6.4
Sparkrock
Pricing
NetSuite ERP
6.6
Sparkrock
Order entry
NetSuite ERP
6.5
Sparkrock
Credit card processing
NetSuite ERP
5.4
Sparkrock
Cost of goods sold
NetSuite ERP
7.2
Sparkrock
Order Orchestration
NetSuite ERP
6.3
Sparkrock
End-to-end order visibility
NetSuite ERP
6.9
Sparkrock
Order exception Resolution
NetSuite ERP
6.0
Sparkrock

Subledger and Financial Process

NetSuite ERP
6.2
Sparkrock
Automated Invoice Processing
NetSuite ERP
5.7
Sparkrock
Shared Services Payments
NetSuite ERP
6.1
Sparkrock
Billings Management
NetSuite ERP
5.6
Sparkrock
Customer Receipt Applications
NetSuite ERP
6.0
Sparkrock
Customer Collections
NetSuite ERP
6.9
Sparkrock
Revenue Recognition
NetSuite ERP
6.7
Sparkrock
Cash Management
NetSuite ERP
6.3
Sparkrock
Asset Management
NetSuite ERP
6.3
Sparkrock
Travel & Expense Management
NetSuite ERP
6.2
Sparkrock
Budgetary Control & Encumbrance Accounting
NetSuite ERP
6.3
Sparkrock
Period Close
NetSuite ERP
6.5
Sparkrock
Transactions Tax
NetSuite ERP
6.1
Sparkrock
Subledger Reconciliations
NetSuite ERP
6.5
Sparkrock
3rd Party Accounting Systems
NetSuite ERP
5.5
Sparkrock

Project Financial Management

NetSuite ERP
5.7
Sparkrock
Budgeting and Forecasting
NetSuite ERP
6.2
Sparkrock
Project Costing
NetSuite ERP
6.1
Sparkrock
Cost Capture
NetSuite ERP
5.6
Sparkrock
Capital Project Management
NetSuite ERP
6.8
Sparkrock
Customer Invoicing
NetSuite ERP
5.4
Sparkrock
Customer Contract Compliance
NetSuite ERP
5.3
Sparkrock
Project Revenue Recognition
NetSuite ERP
4.7
Sparkrock
Project Financial Performance Analysis
NetSuite ERP
5.5
Sparkrock
Project Financials Dashboard
NetSuite ERP
5.8
Sparkrock
Real-time Financial Reporting
NetSuite ERP
6.8
Sparkrock
Embedded Business Intelligence
NetSuite ERP
5.2
Sparkrock
Project Planning Collaboration
NetSuite ERP
5.2
Sparkrock

Project Execution Management

NetSuite ERP
6.1
Sparkrock
Project Planning and Scheduling
NetSuite ERP
5.5
Sparkrock
Project Manager Dashboard
NetSuite ERP
5.8
Sparkrock
Resource Manager Dashboard
NetSuite ERP
6.2
Sparkrock
Task Insight for Project Managers
NetSuite ERP
6.0
Sparkrock
Project Manager Mobile Functionality
NetSuite ERP
5.9
Sparkrock
Team Member Task Collaboration
NetSuite ERP
5.9
Sparkrock
Team Member Mobile Functionality
NetSuite ERP
5.7
Sparkrock
Project Candidate Search
NetSuite ERP
6.2
Sparkrock
Project Candidate Comparison and Analysis
NetSuite ERP
6.2
Sparkrock
Defineable Resource Pools
NetSuite ERP
6.6
Sparkrock
Defineable Resource Pools
NetSuite ERP
6.6
Sparkrock
Talent Profiles
NetSuite ERP
5.4
Sparkrock
Real-Time Project Reporting
NetSuite ERP
7.1
Sparkrock
Absence Management
NetSuite ERP
5.8
Sparkrock
Product Lifecycle Management
NetSuite ERP
6.2
Sparkrock

Grants Management

NetSuite ERP
5.2
Sparkrock
Award Lifecycle Management
NetSuite ERP
5.1
Sparkrock
Spending Control
NetSuite ERP
5.0
Sparkrock
Indirect Cost Management
NetSuite ERP
5.6
Sparkrock
Billing
NetSuite ERP
5.0
Sparkrock

Procurement

NetSuite ERP
5.7
Sparkrock
Sourcing Team Collaboration
NetSuite ERP
5.7
Sparkrock
Sourcing Analysis
NetSuite ERP
4.6
Sparkrock
Bids Analyzed and Compared
NetSuite ERP
5.3
Sparkrock
Catalog Shopping E-Commerce for Employees
NetSuite ERP
5.6
Sparkrock
Contract Authoring
NetSuite ERP
5.0
Sparkrock
Contract Compliance Management
NetSuite ERP
5.3
Sparkrock
Contract History
NetSuite ERP
5.6
Sparkrock
Contract Renewal Automation
NetSuite ERP
6.1
Sparkrock
Contract Repository
NetSuite ERP
5.9
Sparkrock
Contract Standardization and Enforcement
NetSuite ERP
5.6
Sparkrock
Electronic Signatures
NetSuite ERP
6.4
Sparkrock
Invoice Automated Matching
NetSuite ERP
5.7
Sparkrock
Purchasing Risk and Compliance Management
NetSuite ERP
6.0
Sparkrock
Requisitions-to-Purchase Orders Integrated
NetSuite ERP
6.2
Sparkrock
Spend Compliance Management
NetSuite ERP
5.5
Sparkrock
Supplier Assessment
NetSuite ERP
6.0
Sparkrock
Supplier Communication and Collaboration
NetSuite ERP
5.7
Sparkrock
Supplier Management
NetSuite ERP
6.0
Sparkrock
Supplier Portal
NetSuite ERP
5.7
Sparkrock

Risk Management

NetSuite ERP
5.5
Sparkrock
Risk Repository
NetSuite ERP
5.2
Sparkrock
Control Management
NetSuite ERP
5.3
Sparkrock
Control Mapping
NetSuite ERP
5.3
Sparkrock
Control Efficiency Assessments
NetSuite ERP
5.6
Sparkrock
Automated Control Assessments
NetSuite ERP
5.6
Sparkrock
Assessment Capture
NetSuite ERP
6.0
Sparkrock
Issue Detection
NetSuite ERP
5.4
Sparkrock
Automatic Notification
NetSuite ERP
5.7
Sparkrock
Remediation and Certification
NetSuite ERP
5.6
Sparkrock

Logistics

NetSuite ERP
4.7
Sparkrock
Transportation Planning and Optimization
NetSuite ERP
4.3
Sparkrock
Transportation Sourcing Management
NetSuite ERP
4.6
Sparkrock
Transportation Process Integration
NetSuite ERP
4.9
Sparkrock
Transportation Execution Management
NetSuite ERP
4.8
Sparkrock
Freight Payment Automation
NetSuite ERP
4.4
Sparkrock
Trade Management
NetSuite ERP
4.3
Sparkrock
Trade Regulatory Compliance Management
NetSuite ERP
5.0
Sparkrock
Customs Entry Management
NetSuite ERP
4.4
Sparkrock
Customs Document Management
NetSuite ERP
4.6
Sparkrock
Customs Document Collaboration
NetSuite ERP
4.5
Sparkrock
Fulfillment Management
NetSuite ERP
5.8
Sparkrock
Inventory Visibility
NetSuite ERP
5.4
Sparkrock
Warehouse Workforce Management
NetSuite ERP
4.4
Sparkrock

Manufacturing

NetSuite ERP
5.3
Sparkrock
Production Process Design
NetSuite ERP
5.7
Sparkrock
Supply Chain Business Flows
NetSuite ERP
5.0
Sparkrock
Production Management
NetSuite ERP
5.4
Sparkrock
Contracted Manufacturing Management
NetSuite ERP
5.2
Sparkrock
Configuration Management
NetSuite ERP
5.5
Sparkrock
Work Definition
NetSuite ERP
5.2
Sparkrock
Work Execution
NetSuite ERP
4.8
Sparkrock
Advanced Fulfillment
NetSuite ERP
5.5
Sparkrock
Manufacturing Costs
NetSuite ERP
5.1
Sparkrock

Supply Chain

NetSuite ERP
6.0
Sparkrock
Forecasting
NetSuite ERP
6.2
Sparkrock
Inventory Planning
NetSuite ERP
6.0
Sparkrock
Multi-tier Supply Chain Planning
NetSuite ERP
5.9
Sparkrock
Performance Monitoring
NetSuite ERP
5.9
Sparkrock

Product Lifecycle Management

NetSuite ERP
5.1
Sparkrock
Ideation Management
NetSuite ERP
5.2
Sparkrock
Requirements Management
NetSuite ERP
5.3
Sparkrock
Proposal Management
NetSuite ERP
4.0
Sparkrock
Innovation Portfolio Management
NetSuite ERP
5.1
Sparkrock
Product Master Data Management
NetSuite ERP
5.3
Sparkrock
Vendor Portal
NetSuite ERP
5.1
Sparkrock
Project Portfolio Management
NetSuite ERP
5.4
Sparkrock

Pros

NetSuite ERP

  • Custom records, fields and forms
  • Workflow automation
  • Mass updates and CSV imports making data management easy
  • Suitescript offers powerful ways to customize
  • Many modules available to a wide variety of business
  • Several bundles available that integrate with other services or add functionality to NetSuite
Anonymous | TrustRadius Reviewer

Sparkrock

  • Integrates finance with payroll. Many solutions still run these as separate functions and this was one of the deciding factors for King's when purchasing Microsoft NAV in 2005.
  • Altus has added an employee web app that seamlessly connects the outside 'users' to the information they require.
  • HR position management has taken the many details of an employee in this environment and allowed each position to be tracked individually.
Phyllis Fidler | TrustRadius Reviewer

Cons

NetSuite ERP

  • NetSuite does have great customization capabilities, however, this can also make it difficult to track and maintain custom workflows and scripts as business needs change, especially with different subsidiaries having different process requirements. Essentially, the more you customize the system, the more you need to maintain documentation for reference.
  • NetSuite has a fantastic reporting tool called a "Saved Search." For financial and other similar reports, you must use the NetSuite "Report" feature. This reporting feature is not as flexible as the Saved Search and I have found that certain reports cannot be customized as required using the "Report" feature.
  • The Project Management module still has some work to go before it is flexible enough for companies to use NetSuite for their own customized processes. The module is fairly inflexible, and at a previous company we had around 10-15 enhancement requests alone relating to this module.
Sonny Spencer, ACA | TrustRadius Reviewer

Sparkrock

  • Building in additional training support for end users as part of an implementation or upgrade.
  • Sharing of best practices amongst like minded organizations and creating system and or reporting standardizations where possible.
  • It would be great to see a "cashless schools" module as part of the product which integrates into the financial system!
Alecia Lantz | TrustRadius Reviewer

Likelihood to Renew

NetSuite ERP

NetSuite ERP 8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

Sparkrock

Sparkrock 9.1
Based on 1 answer
We are already scheduled for our upgrade to NAV 2016 beginning in May 2016.
Phyllis Fidler | TrustRadius Reviewer

Usability

NetSuite ERP

NetSuite ERP 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz | TrustRadius Reviewer

Sparkrock

No score
No answers yet
No answers on this topic

Reliability and Availability

NetSuite ERP

NetSuite ERP 9.4
Based on 26 answers
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
Anonymous | TrustRadius Reviewer

Sparkrock

No score
No answers yet
No answers on this topic

Performance

NetSuite ERP

NetSuite ERP 7.7
Based on 24 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

Sparkrock

No score
No answers yet
No answers on this topic

Support Rating

NetSuite ERP

NetSuite ERP 1.0
Based on 20 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk | TrustRadius Reviewer

Sparkrock

No score
No answers yet
No answers on this topic

In-Person Training

NetSuite ERP

NetSuite ERP 7.3
Based on 2 answers
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
Anonymous | TrustRadius Reviewer

Sparkrock

No score
No answers yet
No answers on this topic

Online Training

NetSuite ERP

NetSuite ERP 8.0
Based on 7 answers
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
Anonymous | TrustRadius Reviewer

Sparkrock

No score
No answers yet
No answers on this topic

Implementation Rating

NetSuite ERP

NetSuite ERP 7.3
Based on 18 answers
Implementation was fine but could have gone quicker.

NetSuite provided me a implementation guide who I did not think was very knowledgeable.

I recommend that you make sure the organization knows how they are going to use the software and come up with an implementation plan before importing all of the data.
Anonymous | TrustRadius Reviewer

Sparkrock

No score
No answers yet
No answers on this topic

Alternatives Considered

NetSuite ERP

I have used simple accounting systems like QuickBooks, and I have used huge outdated systems like SAP. NetSuite is far superior to both of them. I wouldn't say its better than QuickBooks but maybe just for a different audience. QuickBooks is really for small companies. SAP, however, at least the implementation I used, was barely usable and effectively hid the data we needed from us because it was nearly impossible to pull from the system even with dedicated staff to help.
Chris Snelling, CFA | TrustRadius Reviewer

Sparkrock

We came from a product that was specific to our industry. It was old, tired and did not do many of the things the Altus Dynamics solution does. The only other product that we seriously considered was Microsoft Dynamics GP, however our finance team felt that product was too light for our needs and growth
Shaun Sinden | TrustRadius Reviewer

Scalability

NetSuite ERP

NetSuite ERP 8.4
Based on 5 answers
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
Aaron Kleinhandler | TrustRadius Reviewer

Sparkrock

No score
No answers yet
No answers on this topic

Return on Investment

NetSuite ERP

  • Stress levels WAY down since dumping our previous Billing system and installing SuiteBilling. The ease of navigating, viewing data in sensible places, reporting and having more data in one place has made many of my users use words like "amazing" and "what a relief." Don't underestimate worker stress and enjoyment of their tool.
  • Fewer vendors and products to manage and to integrate. I oversee 10+ financially-related applications and their vendors. Dealing with the nuances of the contracts, the products and the people with whom I must deal (sales, support, product management) adds a lot of time and complexity. It also reduces the challenge of my SOX-related efforts.
  • Auditors and those of us supporting SOX-related efforts LOVE NetSuite, especially compared to other systems. The controls and auditing available are indispensable, whether it's to keep us accountable to ourselves or to the auditors.
Joshua Henke | TrustRadius Reviewer

Sparkrock

  • In some cases the system has helped bring efficiencies to our world. The workflow capabilities of Dynamics CRM are extremely functional and helpful.
  • The learning curve can be challenging for some. Those that are overwhelmed by technology in general can struggle with understanding how the system works and where to find what they need.
Malcolm McAuley | TrustRadius Reviewer

Screenshots

NetSuite ERP

Pricing Details

NetSuite ERP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NetSuite ERP Editions & Modules

Edition
Base License$9991
Access Cost$992
  1. per month
  2. per user per month
Additional Pricing Details

Sparkrock

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
$50,000

Sparkrock Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

NetSuite ERP
6.0
Sparkrock
7.9

Likelihood to Renew

NetSuite ERP
8.0
Sparkrock
9.1

Usability

NetSuite ERP
9.0
Sparkrock

Reliability and Availability

NetSuite ERP
9.4
Sparkrock

Performance

NetSuite ERP
7.7
Sparkrock

Support Rating

NetSuite ERP
1.0
Sparkrock

In-Person Training

NetSuite ERP
7.3
Sparkrock

Online Training

NetSuite ERP
8.0
Sparkrock

Implementation Rating

NetSuite ERP
7.3
Sparkrock

Scalability

NetSuite ERP
8.4
Sparkrock

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