Network Solutions vs. Turbify

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Network Solutions
Score 1.5 out of 10
N/A
Network Solutions is a website domain name registration service.N/A
Turbify
Score 9.4 out of 10
N/A
Turbify, formerly Yahoo Small Business, and now an Infinite Computer Solutions brand, is a website hosting solution for small businesses and retailers, supporting business email, basic or managed web hosting, a well as Wordpress and "Business Maker" web services.N/A
Pricing
Network SolutionsTurbify
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Network SolutionsTurbify
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
Network SolutionsTurbify
Small Businesses
Shopify
Shopify
Score 8.9 out of 10
Flywheel
Flywheel
Score 9.9 out of 10
Medium-sized Companies
Shopify
Shopify
Score 8.9 out of 10
WP Engine
WP Engine
Score 9.2 out of 10
Enterprises

No answers on this topic

AccuWebHosting.Com
AccuWebHosting.Com
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Network SolutionsTurbify
Likelihood to Recommend
1.1
(6 ratings)
1.0
(1 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(1 ratings)
1.0
(1 ratings)
User Testimonials
Network SolutionsTurbify
Likelihood to Recommend
Network Solutions
My experience with using Network Solutions hasn't been great. At best, it has almost feature parity with its competitors at a higher price. But when you tack on all the minor annoyances of being given interstitial ads for their other products or discount offers when logging in or performing a transfer, the all too common bugs where a feature doesn't work, and in my experience support takes at least a half-hour to understand your problem before even attempting to fail at a resolution. It just isn't worth it in my opinion. Go with a service with better support, features, security, and lower price.
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Infinite Computer Solutions, Inc
I would tell a colleague to stay clear of Yahoo Web Hosting/Yahoo Small Business. Our business has been with Yahoo due to the fact that there was nothing else around at the time of our signing up with them. Since then there are much better alternatives as the fact that Yahoo has virtually no third party support really hurts it, and the fact that it is so barebones and hard to customize and work in the back end makes it so that you have to find one of the few expensive developers that specialize in Yahoo. This is another huge hurdle if you plan to build a good website.
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Pros
Network Solutions
  • Network solutions supports TXT, MX, and CNAME records.
  • DNS changes propagate fairly quickly.
  • Network Solutions has a web management portal for maintenance of your account.
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Infinite Computer Solutions, Inc
  • Yahoo Web Hosting/Small Business is above else, cheap in pricing at the very least in terms of monthly costs.
  • The backend of Yahoo Web Hosting/ Small Business is customizable, assuming you can find one of the few developers that can code for it.
  • We were given a dedicated account manager though I believe it was because of how long we were with yahoo and how many complaints we had.
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Cons
Network Solutions
  • Support for Free Open Source 3rd party products you have to pay for the help
  • Calling Network Solutions during busy periods can lead to an overflow center which isn't as helpful as the domestic support centers
  • Pricing could be more competitive on domain name registration
  • Email boxes could have a larger capacity without having to pay for more space
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Infinite Computer Solutions, Inc
  • Extremely old and outdated back end.
  • Yahoo Web Hosting is at the very least customizable but everything beyond just running a simple store requires custom work that you will have to pay an expensive developer to fix for you.
  • Yahoo Web Hosting is a complete mess in terms of branding and policies. In the span of our last year with them, they went from Yahoo to Yahoo small business to Aabaco and then back to Yahoo and each time were assigned a different account manager.
  • Abysmal customer service, every time we had to open a ticket we had a customer service agent in India that could not fix our issue and we were eventually assigned an account manager after numerous complaints.
  • Barely any apps or app eco system on Yahoo.
  • Frequent down times caused by Yahoo Web Hosting cost our business lots of lost revenue.
  • So antiquated and backwards, they were one of the last companies that I know of to switch over to https, we reached out to them several times to switch our website to https and it took an agonizing amount of time for Yahoo to implement it for all their customers.
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Usability
Network Solutions
The backend for managing your domain is very easy to work thru once you learn where everything is and what it is for if you want to do it yourself. The company has toll free phone support 24/7 that can also make changes for you if you are away from your desktop or have an emergency situation where you can't make the change yourself. This is peace of mind knowing that there is help out there should you need it. You don't have to learn the backend if you want to have the Network Solutions customer support team help you. They are secure and won't make changes for anyone who calls, they authenticate you for your protection every time
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Infinite Computer Solutions, Inc
No answers on this topic
Support Rating
Network Solutions
For the most part I've had excellent interactions with the customer support team I've dealt with at Network Solutions. When I've needed help with something like Wordpress, it hasn't always worked out so well but you can pay their techs for 1 on 1 help with these offerings, you just won't have the support for free. I've often been talked to on upsells for services that I particularly didn't need and found the offers to be annoying when the agents kept pushing me on an upsell instead of addressing my issue. It's hit or miss on that, perhaps it depends on the department you speak with.
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Infinite Computer Solutions, Inc
The customer support for Yahoo Web hosting is a complete disaster. Every call is transferred to a technical support department that is in India which usually isn't an issue as that is the norm for a lot of businesses, however, this technical support team in Yahoo does not know how to diagnose issues or offer support. Every issue we had some, some critical like why is our website down were met with clueless customer support agents that would get back to us in 48 hours minimum. Eventually, we were given an account manager that actually did his best and was able to get to the right people at times for critical issues but it still was a complete hassle and waste of time every time we had any issue with Yahoo Web hosting.
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Alternatives Considered
Network Solutions
Based on my experience to date, I would rate Network Solutions easily at the bottom of the list. I have not previously and would not select Network Solutions, but have worked with it as related to sites and clients previously set up there.
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Infinite Computer Solutions, Inc
After we departed Yahoo Web hosting we found out that there are numerous much better web hosting platforms, the main we focused on were Shopify, GoDaddy, BigCommerce, and WordPress. Between either is a much better alternative than Yahoo Web hosting as they all have much better third party support, more familiarity in the platforms which means more developers that are familiar with the platforms. Above all else, all three of these companies have stood the test of time and haven't rebranded themselves into different company names like Yahoo did with Aabaco and back and are much better for any small business.
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Return on Investment
Network Solutions
  • Huge time sink for routine activities.
  • Higher direct costs than competitors with similar or better features.
  • Poor service leading to even more expense of time on the user's side.
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Infinite Computer Solutions, Inc
  • Yahoo Web Hosting impacted our business in a very negative way with all the time we wasted and revenue we lost.
  • Our biggest loss of revenue was deciding to stay longer than we had to with Yahoo Web Hosting as the cost of moving to another platform was high but we had no choice.
  • Yahoo Web Hosting constantly interfered with our workflow with its lack of third party support and poor customer service and constant downtimes.
  • For instance when we wanted to find an inventory system for our business virtually NO ONE supported Yahoo.
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