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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Nextpoint

    Score7 out of 10
    N/ANextpoint headquartered in Chicago offers their eDiscovery solution, a cloud-based discovery software available with both free and subscription based service levels.N/A

    Pipefy

    Score7.5 out of 10
    N/APipefy headquartered in San Francisco offers their process management and workflow software providing processes for customer success, service desk, sales operations, and other processes.

    $22

    per month

    Pricing
    NextpointPipefy
    Editions & Modules
    No answers on this topic
    Business
    $22
    per user, per month*
    Enterprise
    $36
    per user, per month*
    Unlimited
    Custom
    Starter
    Free
    Offerings
    Pricing Offerings
    NextpointPipefy
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—*Discounts available for annual billing.
    More Pricing Information
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    NextpointPipefy
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    Medium-sized Companies
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    Microsoft Power Automate
    Score8.5 out of 10
    Enterprises
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    User Ratings
    NextpointPipefy
    Likelihood to Recommend
    9.9
    (5 ratings)
    8.2
    (10 ratings)
    Support Rating
    9.3
    (2 ratings)
    9.5
    (2 ratings)
    User Testimonials
    NextpointPipefy
    Likelihood to Recommend
    Nextpoint
    Nextpoint is great in a wide range of scenarios. Specifically, it has worked very well for me when we have been confronted with both large and small document productions which need to be reviewed. We have also been able to use Nextpoint to address some other, non-document production related problems. I think Nextpoint is a strong tool to consider in just about any scenario. The only time I would hesitate to use Nextpoint would be in some type of involved document production that needs many levels of organization. The lack of subfolders can be a bit of a challenge and, although the coding options meet the need in my opinion, it is not exactly what everyone is looking for.
    Incentivized
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    Pipefy
    Pipefy is very well suited if you have a team doing any sort of process... for real! It simplified everything from our sales and marketing objectives/processes, to our onboarding and accounting side of things. Since you can share different pipes with others, it's easy to see where others are at in the process and move the card along while keeping others informed. It makes sure you don't miss any information or steps along the way, which is great if your process is detail-oriented. It is a little less appropriate for marketing efforts, but we still try to use it to keep track of things in a central space. Definitely best suited for sales, technical things, and accounting.
    Incentivized
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    Pros
    Nextpoint
    • Importing data is a breeze with Nextpoint.
    • Customer support is above and beyond any in the industry.
    • From collection to culling, to review, processing and production - this is by far the best program.
    • The Nextpoint team is constantly improving upon its great products and keeps users powered up and educated, using customer feedback.
    Incentivized
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    Pipefy
    • Flexibility on process management.
    • Internal automations and connections to different data bases and boards.
    • Easily connection with external programs through API's.
    Incentivized
    Read full review
    Cons
    Nextpoint
    • Tagging email families and related documents can take a bit longer than other e-discovery platforms.
    Incentivized
    Read full review
    Pipefy
    • I would like to be able to add a due date without a time attached.
    • I would like to see completed tasks be deleted after a set amount of time.
    Incentivized
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    Support Rating
    Nextpoint
    The basic package does not include support other than general issues and the help content is not very helpful. The next level has committed and dedicated resources which would provide a better rating here but for the basic package, the support is lacking which makes it a difficult starting option and as a result, you then miss out on the pricing benefits.
    Incentivized
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    Pipefy
    Pipefy support is pretty good. There were a few instances where the agent didn't really understand what I was trying to get help with, but that was only once. Every other time it has been pretty fast and efficient. They are also very kind and understanding. I don't think they need much help in that dept
    Incentivized
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    Alternatives Considered
    Nextpoint
    Nextpoint's ability to allow users to customize the way they use the system is what sets it apart. You can use Nextpoint in a variety of ways and completely customize the way the system tracks information and data. The ability to set up different searches and data points being tracked is extremely helpful.
    Incentivized
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    Pipefy
    We started using software we already had (such as Slack and Sheets) but this software is not actually ideal to manage processes, which led to errors, miscommunication, and execution problems. Trello is good for managing demand but offers no process customization or approval and Jira is too focused on development for our needs, and also hard to customize.
    Incentivized
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    Return on Investment
    Nextpoint
    • This program pays for itself in time and money saved versus traditional eDiscovery platforms.
    • For less than $1,000 a month, all databases for all cases can be processed and produced for us with this program. It cuts out the middle man and the hidden expenses, costing the firm and the client far less than other eDiscovery programs.
    Incentivized
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    Pipefy
    • Our processes are more organized and we are not missing any steps.
    • We are able to touch base with customers easier since we have all potential/missed clients in one pipe, with automated alerts (i.e. it has been 60 days since contact with this customer).
    • We are able to keep track of customer billing changes easier.
    Incentivized
    Read full review
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