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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Nimble

    Score7.5 out of 10
    N/ANimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.

    $15

    per month

    Raken

    Score10 out of 10
    N/ARaken provides mobile-first technology to streamline field workflows and build better projects for the construction industry.N/A
    Pricing
    NimbleRaken
    Editions & Modules
    Business
    $19.00
    Per User Per Month
    No answers on this topic
    Offerings
    Pricing Offerings
    NimbleRaken
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    NimbleRaken
    Considered Both Products
    Nimble
    No answer on this topic
    Raken
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    16 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    15 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    16 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    16 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    17 Answers
    No answers on this topic
    Features
    NimbleRaken
    Sales Force Automation
    Comparison of Sales Force Automation features of Nimble and Raken
    Feature
    Nimble
    8.5
    30 Ratings
    8% above category average
    Raken
    -
    Ratings
    Customer data management / contact management9.529 Ratings00 Ratings
    Workflow management8.428 Ratings00 Ratings
    Territory management8.724 Ratings00 Ratings
    Opportunity management8.128 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.429 Ratings00 Ratings
    Contract management8.523 Ratings00 Ratings
    Quote & order management6.621 Ratings00 Ratings
    Interaction tracking9.227 Ratings00 Ratings
    Channel / partner relationship management8.126 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Nimble and Raken
    Feature
    Nimble
    8.1
    22 Ratings
    5% above category average
    Raken
    -
    Ratings
    Case management7.922 Ratings00 Ratings
    Call center management8.220 Ratings00 Ratings
    Help desk management8.321 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Nimble and Raken
    Feature
    Nimble
    8.7
    27 Ratings
    12% above category average
    Raken
    -
    Ratings
    Lead management8.426 Ratings00 Ratings
    Email marketing9.026 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Nimble and Raken
    Feature
    Nimble
    8.2
    29 Ratings
    6% above category average
    Raken
    -
    Ratings
    Task management8.529 Ratings00 Ratings
    Billing and invoicing management8.418 Ratings00 Ratings
    Reporting7.725 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Nimble and Raken
    Feature
    Nimble
    8.9
    27 Ratings
    15% above category average
    Raken
    -
    Ratings
    Forecasting8.923 Ratings00 Ratings
    Pipeline visualization8.827 Ratings00 Ratings
    Customizable reports9.023 Ratings00 Ratings
    Customization
    Comparison of Customization features of Nimble and Raken
    Feature
    Nimble
    8.6
    29 Ratings
    12% above category average
    Raken
    -
    Ratings
    Custom fields9.029 Ratings00 Ratings
    Custom objects8.322 Ratings00 Ratings
    Scripting environment8.518 Ratings00 Ratings
    API for custom integration8.820 Ratings00 Ratings
    Security
    Comparison of Security features of Nimble and Raken
    Feature
    Nimble
    9.3
    26 Ratings
    10% above category average
    Raken
    -
    Ratings
    Single sign-on capability9.424 Ratings00 Ratings
    Role-based user permissions9.324 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Nimble and Raken
    Feature
    Nimble
    8.4
    29 Ratings
    11% above category average
    Raken
    -
    Ratings
    Social data8.429 Ratings00 Ratings
    Social engagement8.429 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Nimble and Raken
    Feature
    Nimble
    8.8
    25 Ratings
    15% above category average
    Raken
    -
    Ratings
    Marketing automation8.725 Ratings00 Ratings
    Compensation management8.919 Ratings00 Ratings
    Platform
    Comparison of Platform features of Nimble and Raken
    Feature
    Nimble
    8.3
    27 Ratings
    9% above category average
    Raken
    -
    Ratings
    Mobile access8.327 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of Nimble and Raken
    Feature
    Nimble
    -
    Ratings
    Raken
    8.1
    1 Ratings
    15% above category average
    Employee demographic data00 Ratings7.31 Ratings
    Employment history00 Ratings8.21 Ratings
    Job profiles and administration00 Ratings8.21 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings8.21 Ratings
    Organizational charting00 Ratings8.21 Ratings
    Organization and location management00 Ratings8.21 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings8.21 Ratings
    Payroll Management
    Comparison of Payroll Management features of Nimble and Raken
    Feature
    Nimble
    -
    Ratings
    Raken
    8.2
    1 Ratings
    19% above category average
    Pay calculation00 Ratings8.21 Ratings
    Support for external payroll vendors00 Ratings8.21 Ratings
    Off-cycle/On-Demand payment00 Ratings8.21 Ratings
    Benefit plan administration00 Ratings8.21 Ratings
    Direct deposit files00 Ratings8.21 Ratings
    Salary revision and increment management00 Ratings8.21 Ratings
    Reimbursement management00 Ratings8.21 Ratings
    Asset Management
    Comparison of Asset Management features of Nimble and Raken
    Feature
    Nimble
    -
    Ratings
    Raken
    8.2
    1 Ratings
    19% above category average
    Tracking of all physical assets00 Ratings8.21 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Nimble and Raken
    Feature
    Nimble
    -
    Ratings
    Raken
    8.4
    1 Ratings
    9% above category average
    Dashboards00 Ratings8.21 Ratings
    Standard reports00 Ratings8.21 Ratings
    Custom reports00 Ratings9.11 Ratings
    Data exportability00 Ratings8.21 Ratings
    Construction Project & Field Management
    Comparison of Construction Project & Field Management features of Nimble and Raken
    Feature
    Nimble
    -
    Ratings
    Raken
    8.4
    6 Ratings
    10% above category average
    Plan distribution & viewing00 Ratings8.24 Ratings
    Plan markups & sharing00 Ratings8.13 Ratings
    Issue tracking & punchlists00 Ratings8.25 Ratings
    Photo documentation00 Ratings9.06 Ratings
    Jobsite reports00 Ratings9.16 Ratings
    Document sharing00 Ratings8.25 Ratings
    RFI tools00 Ratings8.21 Ratings
    Collaboration & approvals00 Ratings8.24 Ratings
    As-built drawings00 Ratings8.21 Ratings
    Mobile app00 Ratings9.16 Ratings
    Submittal design and management00 Ratings8.21 Ratings
    Checklists00 Ratings8.21 Ratings
    Meeting Minutes00 Ratings8.21 Ratings
    Specifications00 Ratings8.21 Ratings
    Change orders00 Ratings8.21 Ratings
    Estimating
    Comparison of Estimating features of Nimble and Raken
    Feature
    Nimble
    -
    Ratings
    Raken
    8.0
    3 Ratings
    6% above category average
    Takeoff tools00 Ratings8.21 Ratings
    Job costing00 Ratings8.23 Ratings
    Cost databases00 Ratings8.23 Ratings
    Cost calculator00 Ratings7.33 Ratings
    Bid creation00 Ratings8.21 Ratings
    Best Alternatives
    NimbleRaken
    Small Businesses
    Salesflare
    Score10 out of 10
    CMiC Construction Platform
    Score7.5 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Autodesk Build
    Score8.6 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Revit
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NimbleRaken
    Likelihood to Recommend
    7.0
    (33 ratings)
    8.7
    (6 ratings)
    Likelihood to Renew
    7.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (19 ratings)
    -
    (0 ratings)
    Support Rating
    9.8
    (19 ratings)
    9.0
    (4 ratings)
    User Testimonials
    NimbleRaken
    Likelihood to Recommend
    Nimble
    This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
    Incentivized
    Read full review
    Raken
    Easy sub-contractor management ability, time tracking, resource planning and the easy tracking of project equipment using Raken is even enjoyable. Team coordination and project comments and recording sharing among the team members, this is a great tool for that.
    Incentivized
    Read full review
    Pros
    Nimble
    • Importing contacts in the CRM is very much consist of easy steps.
    • It allows me to create, edit and view contacts records anywhere from the web.
    • It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
    • it is playing an excellent role in managing our all relations.
    Incentivized
    Read full review
    Raken
    • Great iPhone application - The application makes reporting and adding photos very easy.
    • It's easy to navigate different days and reports. Or to find keywords or subcontractors and when they performed work.
    Incentivized
    Read full review
    Cons
    Nimble
    • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
    • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
    Incentivized
    Read full review
    Raken
    • Sometimes the app will run slow or crash on the guys in the field. It doesn't happen too often though.
    • An easier way to download all project Daily Reports at one time.
    Incentivized
    Read full review
    Likelihood to Renew
    Nimble
    It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
    Read full review
    Raken
    No answers on this topic
    Usability
    Nimble
    The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
    Incentivized
    Read full review
    Raken
    No answers on this topic
    Support Rating
    Nimble
    It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
    Incentivized
    Read full review
    Raken
    Raken has an excellent support team. Raken are pretty prompt with getting back to you. Raken also has a convenient chat feature on their website. All their support members are friendly and are good at helping you understand and resolve your issues.
    Incentivized
    Read full review
    Alternatives Considered
    Nimble
    Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation. The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
    Incentivized
    Read full review
    Raken
    Vista is TTI's accounting software program. It is extremely well suited for the construction projects. Team, which is similar to Raken, is more advance however the program is also more expensive.
    Incentivized
    Read full review
    Return on Investment
    Nimble
    • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
    • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
    Incentivized
    Read full review
    Raken
    • Less need to travel to each job site.
    • Automated emailed reports to clients reduces the number of meetings/conversations about what is happening on the project.
    Incentivized
    Read full review
    ScreenShots