Nimble vs Salesboom | TrustRadius

Likelihood to Recommend

Nimble is well suited for businesses with up 50 employees wanting to ensure that their users can see all contact with a person in the database, whether they are using a desktop, notebook or mobile device. This helps to build better relationships with contacts and answer questions.Nimble is easy to integrate with 150+ apps due to PieSync being its native 2-way sync integration tool. This reduces duplication of data and saves time in its management. It also helps with businesses looking to integrate with tools like Xero or Quickbooks accounting, and with marketing automation tools like 366 Degrees and Mailchimp.It's perhaps not ideal for businesses wanting to segregate data between divisions or business units. However, this can be managed by taking subscriptions under different business units and the addition of staff subscriptions.

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Ross Keating

The Client Orchardist

The Client OrchardistManagement Consulting, 1-10 employees

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Make sure you give them a good idea about your sales process and discuss with them how your data will be imported.

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Steve Berkman

VP of Sales

Berkman & AssociatesComputer Software, 51-200 employees

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Feature Rating Comparison

Nimble

Salesboom

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Nimble

Salesboom

Case management

Call center management

Help desk management

Nimble

Salesboom

Lead management

Email marketing

Nimble

Marketing automation

Compensation management

Nimble

Salesboom

Mobile access

Pros

The ease of setting up and becoming proficient in using every aspect of Nimble's capabilities and continually adding new tools integrated within the program is a big winner at choosing Nimble for our company CRM product.
The widget application works intelligently within Safari, Google Chrome and Mozilla Firefox to pull all the Social Media information about a key contact person or the company itself saves me tremendous time from having to go one-by-one to fill all fields manually with that specific information.

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Chuck Royer

President/CEO

1st Call Interactive Marketing, Inc.Marketing and Advertising, 1-10 employees

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As a customer of Salesboom we get a dedicated CRM consultant that helps out with customizations, data importing, etc.
Customer support is great.
The CRM gets updated quarterly without user intervention.

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Tom Greenberg

CRM Consultant for Fortune 500

Greenberg CRM ConsultingInformation Technology and Services, 51-200 employees

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Cons

While I still love Nimble, the interface looks a little dated and it doesn't seem to resolve super well on high resolution (retina) monitors. They can make far better use of the width of modern day screens. Some parts of the system are a bit disjointed visually and could be smoothed a little.
Although they now natively sync with Mailchimp (and other systems) through the embedded PieSync service, I would love to have the marketing components all in one place. We may change our minds on this depending on how well we find the Sync working for us.
Visually related, we'd like better use of the screen real estate to see the history of interactions with clients. It's comprehensive now but requires a bit of scrolling. With some decent UI tweaks this can be handled far better.

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Shirin Elkoshairi

Co-founder, Cloud and Infrastucture Consultant

ColoAdvisorInformation Technology and Services, 1-10 employees

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The billing and invoicing needs a bit of improvement.
We would like to see more ERP-like features.
The customer self service portal needs improvement.

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Steve Berkman

VP of Sales

Berkman & AssociatesComputer Software, 51-200 employees

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Likelihood to Renew

Nimble 8.3

Based on 2 answers

It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately

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Chad Stewart

VP of Sales and Marketing

SmartThoughts LLC.Computer Software, 1-10 employees

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No score

No answers yet

No answers on this topic

Usability

Nimble 9.1

Based on 1 answer

In terms of ease of use, this is a very intuitive system to get around in today. I have used many contact management systems over the years and this one is quite nicely laid out and easy to navigate for sales people and managers in the field to get data and use it to manage the insights found in the system.

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Chad Stewart

VP of Sales and Marketing

SmartThoughts LLC.Computer Software, 1-10 employees

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No score

No answers yet

No answers on this topic

Support Rating

Nimble 7.3

Based on 2 answers

I have not used the support enough to give them a higher rating. But, they have not disappointed

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Chad Stewart

VP of Sales and Marketing

SmartThoughts LLC.Computer Software, 1-10 employees

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Salesboom 8.2

Based on 1 answer

We have a dedicated account manager and support. Whenever we need help we get it.

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Steve Berkman

VP of Sales

Berkman & AssociatesComputer Software, 51-200 employees

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Alternatives Considered

ACT!, SageCRM, Outlook, Google Contacts, Zoho CRM, SugarSync, Vtiger, Salesforce, iCloud Contacts (iPhone)plus many others. Most of these systems don't do a good job of connecting with email let alone social media and in today's world, you need both. Nimble does things that none of the others are capable of but most of all it makes people more productive and better able to monitor Customer Relationships.

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Thomas Olesen

Consultant

mylocal.org.ukInformation Technology and Services, 1-10 employees

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Salesboom worked with us from day one before purchasing our requirements. Once we rolled out the CRM implementation, their customer support is very helpful. The system is very user friendly, feature rich and the prices are very competitive.

Another Important advantage for Salesboom.com CRM is that they have a service level agreement, with an up time guarantee.

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Tom Greenberg

CRM Consultant for Fortune 500

Greenberg CRM ConsultingInformation Technology and Services, 51-200 employees

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Return on Investment

I have been using Nimble for years and it has been valuable. I get more frustrated by the ability to move data in and out and I want to have better communication with Linkedin.
The positive impact has been to gather and review the contact information from your community. Also, being able to start the conversation follow up and keep up on your connections. We need Linkedin.
Did I mention that I want better data from Linkedin?
I would like to have a way to adjust the deals a bit more. I like what Nimble has done for the Listings. (Beta) Interesting direction.

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Russ Johns

Co-Founder

Adora CreativeMarket Research, 1-10 employees

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Less sales opportunities slip through the cracks.
Reduces sales redundant tasks and saves time.
Makes customers.

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Tom Greenberg

CRM Consultant for Fortune 500

Greenberg CRM ConsultingInformation Technology and Services, 51-200 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Salesboom

Nimble

Salesboom

Nimble

Salesboom

Likelihood to Recommend

Nimble

Salesboom

Feature Rating Comparison

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Case management

Call center management

Help desk management

Lead management

Email marketing

Task management

Billing and invoicing management

Reporting

Forecasting

Pipeline visualization

Customizable reports

Custom fields

Custom objects

Scripting environment

API for custom integration

Single sign-on capability

Role-based user permissions

Social data

Social engagement

Marketing automation

Compensation management

Mobile access

Pros

Nimble

Salesboom

Cons

Nimble

Salesboom

Likelihood to Renew

Nimble

Salesboom

Usability

Nimble

Salesboom

Support Rating

Nimble

Salesboom

Alternatives Considered

Nimble

Salesboom

Return on Investment

Nimble

Salesboom

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

Add comparison