What users are saying about
Nimble
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96 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 96 reviews and ratings
61 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 61 reviews and ratings
Feature Set Ratings
- Nimble ranks higher in 9 feature sets: Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Social CRM, Integrations with 3rd-party Software, Platform
- SalesOutlook CRM ranks higher in 1 feature set: Sales Force Automation
Sales Force Automation

8.6
Nimble
86%

8.7
SalesOutlook
87%
SalesOutlook CRM ranks higher in 6/9 features
SalesOutlook CRM ranks higher in 6/9 features
Customer data management / contact management

8.7
87%
29 Ratings

9.2
92%
5 Ratings
Workflow management

8.4
84%
28 Ratings

8.6
86%
4 Ratings
Territory management

8.9
89%
24 Ratings

9.1
91%
5 Ratings
Opportunity management

8.4
84%
28 Ratings

8.3
83%
4 Ratings
Integration with email client (e.g., Outlook or Gmail)

8.8
88%
29 Ratings

9.2
92%
5 Ratings
Contract management

8.9
89%
23 Ratings

9.0
90%
5 Ratings
Quote & order management

8.5
85%
21 Ratings

8.4
84%
5 Ratings
Interaction tracking

8.5
85%
27 Ratings

7.7
77%
5 Ratings
Channel / partner relationship management

8.2
82%
26 Ratings

8.5
85%
5 Ratings
Customer Service & Support

8.7
Nimble
87%

7.3
SalesOutlook
73%
Nimble ranks higher in 3/3 features
Nimble ranks higher in 3/3 features
Case management

8.6
86%
22 Ratings

7.7
77%
4 Ratings
Call center management

8.9
89%
20 Ratings

6.0
60%
3 Ratings
Help desk management

8.6
86%
21 Ratings

8.3
83%
3 Ratings
Marketing Automation

8.6
Nimble
86%

7.6
SalesOutlook
76%
Nimble ranks higher in 2/2 features
Nimble ranks higher in 2/2 features
Lead management

8.4
84%
26 Ratings

7.7
77%
4 Ratings
Email marketing

8.7
87%
26 Ratings

7.5
75%
3 Ratings
CRM Project Management

8.5
Nimble
85%

7.8
SalesOutlook
78%
Nimble ranks higher in 3/3 features
Nimble ranks higher in 3/3 features
Task management

8.6
86%
29 Ratings

7.9
79%
5 Ratings
Billing and invoicing management

8.7
87%
18 Ratings

7.4
74%
4 Ratings
Reporting

8.3
83%
25 Ratings

8.0
80%
3 Ratings
CRM Reporting & Analytics

8.5
Nimble
85%

8.0
SalesOutlook
80%
Nimble ranks higher in 2/3 features
Nimble ranks higher in 2/3 features
Forecasting

8.4
84%
23 Ratings

8.0
80%
4 Ratings
Pipeline visualization

8.3
83%
27 Ratings

8.7
87%
3 Ratings
Customizable reports

8.6
86%
23 Ratings

7.4
74%
4 Ratings
Customization

8.4
Nimble
84%

7.9
SalesOutlook
79%
Nimble ranks higher in 3/4 features
Nimble ranks higher in 3/4 features
Custom fields

8.6
86%
29 Ratings

8.4
84%
3 Ratings
Custom objects

8.3
83%
22 Ratings

6.7
67%
3 Ratings
Scripting environment

8.4
84%
18 Ratings

7.7
77%
3 Ratings
API for custom integration

8.4
84%
20 Ratings

8.7
87%
3 Ratings
Security

8.8
Nimble
88%

8.2
SalesOutlook
82%
Nimble ranks higher in 2/2 features
Nimble ranks higher in 2/2 features
Single sign-on capability

9.1
91%
24 Ratings

8.3
83%
3 Ratings
Role-based user permissions

8.5
85%
24 Ratings

8.0
80%
3 Ratings
Social CRM

8.4
Nimble
84%

8.3
SalesOutlook
83%
Nimble ranks higher in 1/2 features
Nimble ranks higher in 1/2 features
Social data

8.4
84%
29 Ratings

8.0
80%
4 Ratings
Social engagement

8.3
83%
29 Ratings

8.5
85%
4 Ratings
Integrations with 3rd-party Software

8.3
Nimble
83%

7.7
SalesOutlook
77%
Nimble ranks higher in 2/2 features
Nimble ranks higher in 2/2 features
Marketing automation

8.1
81%
25 Ratings

8.0
80%
4 Ratings
Compensation management

8.4
84%
19 Ratings

7.4
74%
3 Ratings
Platform

8.0
Nimble
80%

6.6
SalesOutlook
66%
Nimble ranks higher in 1/1 features
Nimble ranks higher in 1/1 features
Mobile access

8.0
80%
27 Ratings

6.6
66%
3 Ratings
Attribute Ratings
- Nimble is rated higher in 1 area: Likelihood to Recommend
- SalesOutlook CRM is rated higher in 1 area: Usability
- Nimble and SalesOutlook CRM are tied in 1 area: Support Rating
Likelihood to Recommend

8.8
Nimble
88%
33 Ratings

8.7
SalesOutlook
87%
5 Ratings
Likelihood to Renew

8.3
Nimble
83%
2 Ratings

SalesOutlook
N/A
0 Ratings
Usability

8.7
Nimble
87%
19 Ratings

9.0
SalesOutlook
90%
4 Ratings
Support Rating

8.9
Nimble
89%
20 Ratings

8.9
SalesOutlook
89%
4 Ratings
Likelihood to Recommend
Nimble
This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
Relationship Manager
HyerInformation Technology & Services, 11-50 employees
SalesOutlook
We were using [SalesOutlook CRM] for a seamless experience when it comes to managing clients and their databases in a uniform way.I personally think this tool is a bit hard to learn & is most recommended to someone with prior experience with using Microsoft products.
Senior Analyst
VirtusaInformation Technology & Services, 10,001+ employees
Pros
Nimble
- Importing contacts in the CRM is very much consist of easy steps.
- It allows me to create, edit and view contacts records anywhere from the web.
- It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
- it is playing an excellent role in managing our all relations.
Business Development Manager
Lee Hecht HarrisonManagement Consulting, 1001-5000 employees
SalesOutlook
- Tasks generation feature is great
- It is integrated with the outlook email
- Customizable and easy to use.
Management Information System Executive
MindlanceStaffing & Recruiting, 1001-5000 employees
Cons
Nimble
- Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
- Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
Client Account Executive
ZetentaMarketing & Advertising, 11-50 employees
SalesOutlook
- More features are required when results are being displayed
- Very less training material is available on internet
- More options are required in chart/diagram features for better presentation
International Business
Dabur India LimitedImport & Export, 5001-10,000 employees
Pricing Details
Nimble
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$15 per month
Nimble Editions & Modules
Edition
Business | $19.001 |
---|
- Per User Per Month
Additional Pricing Details
—SalesOutlook
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—SalesOutlook Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Nimble
Nimble 8.3
Based on 2 answers
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
VP of Sales and Marketing
SmartThoughts LLC.Computer Software, 1-10 employees
SalesOutlook
No score
No answers yet
No answers on this topic
Usability
Nimble
Nimble 8.7
Based on 19 answers
The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.

Verified User
Engineer in Information Technology
Financial Services Company, 10,001+ employeesSalesOutlook
SalesOutlook 9.0
Based on 4 answers
Provides a more efficent and organizaed approach to my workload. Easy to implement and utilize
Senior Customer Success Manager, Enterprise 1
Synopsys IncInformation Technology & Services, 10,001+ employees
Support Rating
Nimble
Nimble 8.9
Based on 20 answers
It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
Master of Busines Administration
SSDIGITALCOMarketing & Advertising, 201-500 employees
SalesOutlook
SalesOutlook 8.9
Based on 4 answers
Support provided by the team was very prompt at the time of inducting the tool, the overall experience was very good.
Senior Analyst
VirtusaInformation Technology & Services, 10,001+ employees
Alternatives Considered
Nimble
Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation.The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
President/CEO
1st Call Interactive Marketing, Inc.Marketing and Advertising, 1-10 employees
SalesOutlook
I have never used a similar product to this. So far my experience with this product is pretty good. I would recommend it to colleagues and other businesses

Verified User
Account Manager in Sales
Legal Services Company, 11-50 employeesReturn on Investment
Nimble
- Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
- A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
The Client Orchardist
The Client OrchardistManagement Consulting, 1-10 employees
SalesOutlook
- Features to connects well with my other programs
- Ease to put my contacts in and get organized.
- We can easily navigate and customize our organizations need.
Management Information System Executive
MindlanceStaffing & Recruiting, 1001-5000 employees