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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Nimble

    Score7.5 out of 10
    N/ANimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.

    $15

    per month

    Zoho Bookings

    Score9 out of 10
    N/AZoho Bookings is an appointment scheduling software that helps individuals and teams across industries book meetings and services.

    $8

    per month per user

    Pricing
    NimbleZoho Bookings
    Editions & Modules
    Business
    $19.00
    Per User Per Month
    Basic
    $8
    per month per user
    Premium
    $12
    per month per user
    Offerings
    Pricing Offerings
    NimbleZoho Bookings
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Up to a 25% discount available for annual billing.
    More Pricing Information
    Community Pulse
    NimbleZoho Bookings
    Considered Both Products
    Nimble
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    16 Answers
    No answers on this topic
    Delivers good value for the price
    88%
    Delivers good value for the price
    15 Answers
    No answers on this topic
    Happy with the feature set
    89%
    Happy with the feature set
    16 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    16 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    17 Answers
    No answers on this topic
    Features
    NimbleZoho Bookings
    Sales Force Automation
    Comparison of Sales Force Automation features of Nimble and Zoho Bookings
    Feature
    Nimble
    8.5
    30 Ratings
    8% above category average
    Zoho Bookings
    -
    Ratings
    Customer data management / contact management9.529 Ratings00 Ratings
    Workflow management8.428 Ratings00 Ratings
    Territory management8.724 Ratings00 Ratings
    Opportunity management8.128 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.429 Ratings00 Ratings
    Contract management8.523 Ratings00 Ratings
    Quote & order management6.621 Ratings00 Ratings
    Interaction tracking9.227 Ratings00 Ratings
    Channel / partner relationship management8.126 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Nimble and Zoho Bookings
    Feature
    Nimble
    8.1
    22 Ratings
    5% above category average
    Zoho Bookings
    -
    Ratings
    Case management7.922 Ratings00 Ratings
    Call center management8.220 Ratings00 Ratings
    Help desk management8.321 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Nimble and Zoho Bookings
    Feature
    Nimble
    8.7
    27 Ratings
    12% above category average
    Zoho Bookings
    -
    Ratings
    Lead management8.426 Ratings00 Ratings
    Email marketing9.026 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Nimble and Zoho Bookings
    Feature
    Nimble
    8.2
    29 Ratings
    6% above category average
    Zoho Bookings
    -
    Ratings
    Task management8.529 Ratings00 Ratings
    Billing and invoicing management8.418 Ratings00 Ratings
    Reporting7.725 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Nimble and Zoho Bookings
    Feature
    Nimble
    8.9
    27 Ratings
    15% above category average
    Zoho Bookings
    -
    Ratings
    Forecasting8.923 Ratings00 Ratings
    Pipeline visualization8.827 Ratings00 Ratings
    Customizable reports9.023 Ratings00 Ratings
    Customization
    Comparison of Customization features of Nimble and Zoho Bookings
    Feature
    Nimble
    8.6
    29 Ratings
    12% above category average
    Zoho Bookings
    -
    Ratings
    Custom fields9.029 Ratings00 Ratings
    Custom objects8.322 Ratings00 Ratings
    Scripting environment8.518 Ratings00 Ratings
    API for custom integration8.820 Ratings00 Ratings
    Security
    Comparison of Security features of Nimble and Zoho Bookings
    Feature
    Nimble
    9.3
    26 Ratings
    10% above category average
    Zoho Bookings
    -
    Ratings
    Single sign-on capability9.424 Ratings00 Ratings
    Role-based user permissions9.324 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Nimble and Zoho Bookings
    Feature
    Nimble
    8.4
    29 Ratings
    11% above category average
    Zoho Bookings
    -
    Ratings
    Social data8.429 Ratings00 Ratings
    Social engagement8.429 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Nimble and Zoho Bookings
    Feature
    Nimble
    8.8
    25 Ratings
    15% above category average
    Zoho Bookings
    -
    Ratings
    Marketing automation8.725 Ratings00 Ratings
    Compensation management8.919 Ratings00 Ratings
    Platform
    Comparison of Platform features of Nimble and Zoho Bookings
    Feature
    Nimble
    8.3
    27 Ratings
    9% above category average
    Zoho Bookings
    -
    Ratings
    Mobile access8.327 Ratings00 Ratings
    Best Alternatives
    NimbleZoho Bookings
    Small Businesses
    Salesflare
    Score10 out of 10
    Square Appointments
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Chili Piper
    Score8.8 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Doodle
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NimbleZoho Bookings
    Likelihood to Recommend
    7.0
    (33 ratings)
    8.6
    (4 ratings)
    Likelihood to Renew
    7.0
    (3 ratings)
    9.0
    (1 ratings)
    Usability
    8.0
    (19 ratings)
    7.0
    (1 ratings)
    Support Rating
    9.8
    (19 ratings)
    6.0
    (1 ratings)
    User Testimonials
    NimbleZoho Bookings
    Likelihood to Recommend
    Nimble
    This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
    Incentivized
    Read full review
    Zoho
    I've tried some of the other online booking services and while there were good, they didn't have all of the features that Zoho Bookings does and since I'm already a Zoho One subscriber, it doesn't cost me anything more. I think virtually any type of business can use Bookings as it's not geared to a specific industry but can be customized for use in any type of industry. I would love to see salons use it as I think it can be truly a way for them to better book clients than using a paper calendar which I see many using. I also think massage therapists would also benefit but using Bookings. If you are a solopreneur or have a sales team, there's no way you can't benefit by using Bookings for your phone appointments, Zoom/Video meetings, or in-person meetings. There is also a resource function which allows you to block out conference rooms and other resources.
    Incentivized
    Read full review
    Pros
    Nimble
    • Importing contacts in the CRM is very much consist of easy steps.
    • It allows me to create, edit and view contacts records anywhere from the web.
    • It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
    • it is playing an excellent role in managing our all relations.
    Incentivized
    Read full review
    Zoho
    • Global booking with automated time zone adjustments
    • Booking payment management
    • Synchronizing to Calendar
    • Integrating with CRM
    Incentivized
    Read full review
    Cons
    Nimble
    • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
    • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
    Incentivized
    Read full review
    Zoho
    • Customization.
    • Custom workflow automation.
    • Robustness of features.
    Incentivized
    Read full review
    Likelihood to Renew
    Nimble
    It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
    Read full review
    Zoho
    It still needs more robust features and customization, like workflows and such. I'm confident they'll continue improving it, but some particular customization settings aren't available, in terms of triggers, content, look and feel, but it is mostly very detailed and particular. If you're ok with adapting to it, it is an excellent tool.
    Incentivized
    Read full review
    Usability
    Nimble
    The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
    Incentivized
    Read full review
    Zoho
    Some of the integrations and features are harder to set up. Once everything is set up its fairly straightforward, but if like ATI you have multiple branches or departments utilizing Bookings, you would need to set up separate booking sites for each office/salesperson
    Incentivized
    Read full review
    Support Rating
    Nimble
    It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
    Incentivized
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    Zoho
    A lot of things are not great as this is a new tool, but they fix it relatively quickly. They don't have a direct phone number, but Zoho support has good service overall
    Incentivized
    Read full review
    Alternatives Considered
    Nimble
    Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation. The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
    Incentivized
    Read full review
    Zoho
    I found the integration with the two above is great if you're a Google Calendar user which we are not. While with Zoho Calendar we can have two way integration with Google Calendar there wasn't a need to do so. With Zoho Bookings which also integrates with Google Calendar we didn't have to worry about that as the integration with our Zoho Calendar was virtually automatic. There was also the cost consideration as the two above have a free version it was limited and didn't have all the bells and whistles we needed. Zoho Bookings provide us with everything from a single sign-on web browser and mobile app
    Incentivized
    Read full review
    Return on Investment
    Nimble
    • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
    • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
    Incentivized
    Read full review
    Zoho
    • Organizational efficiency improved by 33%
    • Conversion rate from bookings improved
    • Increase in booking numbers
    Incentivized
    Read full review
    ScreenShots

    Zoho Bookings Screenshots

    Screenshot of the four different event types available when offering appointments.Screenshot of where to send appointment notifications as WhatsApp messages directly from a business number. Reschedule, cancel, or book another appointment from WhatsApp messages.Screenshot of where schedules sync by connecting calendars, preventing double-booking.Screenshot of the interface to create workflows to automate tasks around appointments.Screenshot of the interface where team members' available times can be combined, or panel meetings can be created where customers can meet with multiple hosts.