What users are saying about
4 Ratings
5 Ratings
4 Ratings
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Score 7.8 out of 100
5 Ratings
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Score 8 out of 100

Likelihood to Recommend

Nuclino

One of the best tools for small team wiki/collaboration site. After setting things up in a day, there was almost no learning curve for the users. Not the best solution for bigger teams though. Because of the mobile apps, the user can be productive while on the move too! Desktop and web version are working fine.
Anonymous | TrustRadius Reviewer

PaperSave

PaperSave is ideal for any fundraising company. Its ability to import spreadsheets from queries and import documents into constituent records is an invaluable tool for a fundraiser. Though the program sometimes has its hiccups, overall it serves its intended functions quite well.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Nuclino
7.8
PaperSave
Task Management
Nuclino
8.0
PaperSave
Mobile Access
Nuclino
7.1
PaperSave
Search
Nuclino
7.2
PaperSave
Visual planning tools
Nuclino
9.0
PaperSave

Communication

Nuclino
7.0
PaperSave
Notifications
Nuclino
8.0
PaperSave
Discussions
Nuclino
4.0
PaperSave
Internal knowledgebase
Nuclino
9.0
PaperSave

File Sharing & Management

Nuclino
7.6
PaperSave
Versioning
Nuclino
7.3
PaperSave
Document collaboration
Nuclino
8.5
PaperSave
Access control
Nuclino
7.8
PaperSave
Advanced security features
Nuclino
7.0
PaperSave

Pros

Nuclino

  • Clean simple interface where users can onboard quickly and get to documenting - no "plugins" that the user has to learn to use.
  • Great structuring method which shows on the left-hand side allowing the user to drag-n-drop items in the hierarchy where they are needed quickly.
  • Ability to view history to see changes and export content into word and PDF formats.
  • Great search interface that quickly shows the results using auto-complete in keeping with the clean interface.
Anonymous | TrustRadius Reviewer

PaperSave

  • Upload documents.
  • Integration with Raiser's Edge.
  • Seamless functionality.
Anonymous | TrustRadius Reviewer

Cons

Nuclino

  • No real offline use is possible.
  • For small teams it's ok, but pricing is too high if lots of employees need to work with it.
Anonymous | TrustRadius Reviewer

PaperSave

  • The interface could be updated.
  • The program sometimes will continue to run in the background after Raiser's Edge is closed.
  • Initial use can be a little confusing to learn.
Anonymous | TrustRadius Reviewer

Usability

Nuclino

No score
No answers yet
No answers on this topic

PaperSave

PaperSave 8.0
Based on 1 answer
PaperSave is extremely easy to use and integrate into any fundraising office. If your company is using Blackbaud products, PaperSave will integrate seamlessly with Raiser's Edge and Raiser's Edge NXT. The ability to save documents to records seems like such a simple concept, but because Raiser's Edge doesn't offer this function in its own program, PaperSave is a life saver.
Anonymous | TrustRadius Reviewer

Performance

Nuclino

No score
No answers yet
No answers on this topic

PaperSave

PaperSave 8.0
Based on 1 answer
Similar to what I mentioned earlier in this review, the main pro of PaperSave for my company is its Raiser's Edge integration. The program loads immediately as soon as Raiser's Edge is launched so there's no need to open separate programs. The documents and queries loaded from PaperSave into Raiser's Edge were simple to upload and read.
Anonymous | TrustRadius Reviewer

Support Rating

Nuclino

Nuclino 8.0
Based on 1 answer
The Nuclino knowledge base is good. Most answers to your questions can be found there. I didn't need to contact support at all.
Anonymous | TrustRadius Reviewer

PaperSave

No score
No answers yet
No answers on this topic

Alternatives Considered

Nuclino

Nuclino is the clear winner when it comes to ease of use for both the administrator and user. Less setup time and less "training" time. The streamlined interface is quick and intuitive to learn and is not cluttered as compared to Confluence. Every tool you need to use to create a page or administer the workspace is available immediately on screen or by right-clicking. In contrast, Confluence buries many tools in administrative interfaces and only allows use of some features once you make several clicks to include a "macro" or "plug-in". We use both tools and I get complaints constantly from my team about how complicated Confluence can get just to author a quick page.
Anonymous | TrustRadius Reviewer

PaperSave

PaperSave works well in part due to its database integration functionality. It allows our team to use Raiser's Edge (our main tool as it's our constituent database) without having to constantly switch back and forth between programs. It's simple enough for new staff members to learn as part of their on-boarding process and hasn't caused any major issues for our team.
Anonymous | TrustRadius Reviewer

Return on Investment

Nuclino

  • Having a central documentation allowed users to find data more quickly, which resulted in 50% less "question" type bugs that would appear in our queue.
  • Collaborating documentation before development resulted in less bugs; this is part process but the ease of sharing and making related documentation easy to access encouraged users into adapting the process.
  • Increased use in documentation allows support response time to be higher for triage since supporting documentation is ready to go.
Anonymous | TrustRadius Reviewer

PaperSave

  • PaperSave allows for a more integrated look at our constituents, which in turn, allows us to develop more strategized asks.
Anonymous | TrustRadius Reviewer

Pricing Details

Nuclino

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PaperSave

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Nuclino
8.5
PaperSave
8.0

Usability

Nuclino
PaperSave
8.0

Performance

Nuclino
PaperSave
8.0

Support Rating

Nuclino
8.0
PaperSave

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