Nuclino vs. Remember the Milk

Nuclino is suitable for just about any company. It is intuitive and helps keep any company organized.

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I think Remember the Milk is a great tool for managing tasks and information. However, it depends on what the person is looking for. If you are looking for just a simple task management tool without any bells and whistles, this may be a lot, as it has a lot of advanced features (and even more if you go pro). If you are looking for a more robust task management tool with the option to add priorities, tags, categories, and assign tasks to others, this may be more suited for this. It is also helpful for managing lists like shopping lists or project lists.

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• Workspaces are helpful to segment information.
• Being able to download files directly from Nuclino is useful.
• Having the ability to link to external docs is useful.

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• Mobile App
• Quickly enter new tasks
• Reminders

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• No real offline use is possible.
• For small teams it's ok, but pricing is too high if lots of employees need to work with it.

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• It does what I need it to do.

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I love Nuclino's usability. The layout is clean, simple, easy to follow, and bright. I like that there is a read-only account option so that less-tech savvy people can still use it and they won't need to worry about deleting key information from the database. Similarly, I like the features that allow multiple contributors to have the same features to edit.

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The Nuclino knowledge base is good. Most answers to your questions can be found there. I didn't need to contact support at all.

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I have had few reasons to call support, the only reason was over a billing issue and they resolved the issue quickly,.

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Nuclino is the clear winner when it comes to ease of use for both the administrator and user. Less setup time and less "training" time. The streamlined interface is quick and intuitive to learn and is not cluttered as compared to Confluence. Every tool you need to use to create a page or administer the workspace is available immediately on screen or by right-clicking. In contrast, Confluence buries many tools in administrative interfaces and only allows use of some features once you make several clicks to include a "macro" or "plug-in". We use both tools and I get complaints constantly from my team about how complicated Confluence can get just to author a quick page.

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Google Tasks is a much simpler task-keeping interface, and I use it for the most important tasks on my phone. It does not offer tags, priorities, or distinguish between lists/tasks. It does let me star tasks, but does not let me determine the priority levels. I can also move tasks to different lists, but they can be hard to manage if there are too many, so I generally do not use this feature. For me, Google Tasks is ideal for very simple "I need to write this down" type tasks that are of high priority. It is not a good brain dumping tool because tasks can easily get lost. This is more for those nagging tasks that I want to do and make sure there is an appropriate alarm for. It also integrates well with my Android home screen. However, when I have lots of tasks I want to categorize, or I do want to do more of a brain dump type thing, I think Remember the Milk is far better. I can have more control over priorities, tags, assigning tasks to others, and other robust features.

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• Having a central documentation allowed users to find data more quickly, which resulted in 50% less "question" type bugs that would appear in our queue.
• Collaborating documentation before development resulted in less bugs; this is part process but the ease of sharing and making related documentation easy to access encouraged users into adapting the process.
• Increased use in documentation allows support response time to be higher for triage since supporting documentation is ready to go.

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• Saved multiple hours each week per user

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