OfficeSuite UC vs. PanTerra Networks

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OfficeSuite UC
Score 6.0 out of 10
N/A
OfficeSuite UC is a cloud--based unified communications system with features like high-definition video conferencing, VoIP, and online faxing. It was acquired by Windstream when the company acquired Broadview in 2017.N/A
PanTerra Networks
Score 8.7 out of 10
Mid-Size Companies (51-1,000 employees)
PanTerra is a provider of unified cloud-based services for communications, enterprise file sharing and mobility solutions for mid-market enterprises (MME), headquartered in Santa Clara. The Company's Streams service provides - Unified Communications and SmartBox - Communications-Enabled Content Management solutions which are delivered securely from the cloud through a browser-based client as well as mobile apps for smartphones and tablets, are designed to eliminate any on-premises deployed…
$12.95
per month per seat
Pricing
OfficeSuite UCPanTerra Networks
Editions & Modules
No answers on this topic
Business Basic
$17.95
per month per seat
Business Plus
$24.95
per month per seat
Professional
$29.95
per month per seat
Call Center
$44.95
per month per seat
Offerings
Pricing Offerings
OfficeSuite UCPanTerra Networks
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details30% discount on pricing on all seat types.
More Pricing Information
Community Pulse
OfficeSuite UCPanTerra Networks
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
OfficeSuite UCPanTerra Networks
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
OfficeSuite UC
-
Ratings
PanTerra Networks
9.1
1 Ratings
12% above category average
High quality audio00 Ratings9.11 Ratings
High quality video00 Ratings9.11 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
OfficeSuite UC
-
Ratings
PanTerra Networks
7.7
2 Ratings
4% below category average
Desktop sharing00 Ratings7.72 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
OfficeSuite UC
-
Ratings
PanTerra Networks
8.2
1 Ratings
3% above category average
Calendar integration00 Ratings8.21 Ratings
Meeting initiation00 Ratings8.21 Ratings
Record meetings / events00 Ratings8.21 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
OfficeSuite UC
-
Ratings
PanTerra Networks
9.1
1 Ratings
19% above category average
User authentication00 Ratings9.11 Ratings
Participant roles & permissions00 Ratings9.11 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
OfficeSuite UC
-
Ratings
PanTerra Networks
8.7
3 Ratings
7% above category average
Hosted PBX00 Ratings9.13 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings8.53 Ratings
Directory of employee names00 Ratings8.62 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
OfficeSuite UC
-
Ratings
PanTerra Networks
8.0
3 Ratings
3% below category average
Answering rules00 Ratings8.23 Ratings
Call recording00 Ratings8.62 Ratings
Call park00 Ratings8.23 Ratings
Call screening00 Ratings7.93 Ratings
Message alerts00 Ratings8.62 Ratings
Business SMS/External Messaging00 Ratings4.12 Ratings
Online Fax00 Ratings9.13 Ratings
Voicemail Transcription00 Ratings9.11 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
OfficeSuite UC
-
Ratings
PanTerra Networks
7.7
2 Ratings
11% below category average
Mobile app for iOS00 Ratings8.22 Ratings
Mobile app for Android00 Ratings7.31 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
OfficeSuite UC
-
Ratings
PanTerra Networks
9.0
3 Ratings
19% above category average
Centralized communications management00 Ratings8.62 Ratings
Team messaging00 Ratings9.12 Ratings
Team document sharing00 Ratings9.11 Ratings
Call and meeting analytics00 Ratings9.11 Ratings
Best Alternatives
OfficeSuite UCPanTerra Networks
Small Businesses
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.1 out of 10
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.1 out of 10
Medium-sized Companies
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.1 out of 10
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.1 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OfficeSuite UCPanTerra Networks
Likelihood to Recommend
-
(0 ratings)
9.7
(61 ratings)
Likelihood to Renew
-
(0 ratings)
8.7
(4 ratings)
Usability
-
(0 ratings)
8.2
(2 ratings)
Support Rating
-
(0 ratings)
9.8
(59 ratings)
Implementation Rating
-
(0 ratings)
9.7
(57 ratings)
User Testimonials
OfficeSuite UCPanTerra Networks
Likelihood to Recommend
Windstream
No answers on this topic
PanTerra
PanTerra Networks is well suited for the small to medium business who are looking for a fully featured suite of telephony products. Whether they need traditional phone products or on the go gui based applications, PanTerra Networks has a scalable solution that will fit most companies. PanTerra Networks has successfully moved into the enterprise market with their competent Call and Contact center applications.
Read full review
Pros
Windstream
No answers on this topic
PanTerra
  • Attended or un-attended answering of incoming calls
  • Transfer calls to appropriate person
  • Integrates with cell phones for always available
  • Keeps a log of phone calls
  • Allows me to use messaging on my phone system and desktop
  • Allows me to manage user accounts
Read full review
Cons
Windstream
No answers on this topic
PanTerra
  • The fax feature is a bit cumbersome. Oftentimes we have more than one document to send in a transmission, and this system does not have the capability to add more than one attachment to a fax. Combining all branches into one document is time-consuming.
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Likelihood to Renew
Windstream
No answers on this topic
PanTerra
In all likelihood, we will remain Panterra customers for many years. VoIP phone and messaging is a rapidly expanding and evolving market, however, and its possible a better solution will come along, but for now, Panterra Streams offers a compelling solution combining leading features, great customer service, and affordable pricing.
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Usability
Windstream
No answers on this topic
PanTerra
Great quality
Read full review
Support Rating
Windstream
No answers on this topic
PanTerra
The support team is fantastic, probably the best I have experienced with any company. If I have a question, I can quickly chat with support and they resolve the problem nearly immediately. I don't have to call a phone number and wait on the line for hours for a response. Overall, the support team is one of the main reasons we continue to utilize PanTerra Streams.
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Implementation Rating
Windstream
No answers on this topic
PanTerra
The implementation was fast. Things were explained quite well on the onboarding call. All that was left to do was to map the extensions(they did this for us) and port over the numbers. The porting process went pretty smoothly! No complaints at all.
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Alternatives Considered
Windstream
No answers on this topic
PanTerra
PanTerra Networks is viewed as more competitive, and close enough to win. Those other companies do offer more integrations off the shelve, and do have a more user friendly portal. Panterra does give the client a more personalized experience when it comes to the presentation, so the customer feels like they're getting a more personalized experience.
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Return on Investment
Windstream
No answers on this topic
PanTerra
  • Very reliable. We make hundreds of calls outbound and there has never been a connectivity issue or otherwise
  • We decreased our monthly expense for reliable service by several hundred dollars
  • The onboarding support was the best we've ever experienced. They were on the phone while we hooked up every phone, tested, and got it all set up with ease.
  • Any changes needed after onboarding were difficult to accomplish without a call to customer service. Some of those calls to customer service made things more confusing
Read full review
ScreenShots

PanTerra Networks Screenshots

Screenshot of Advanced Collaboration Features - Streams is an end-to-end cloud communications, collaborations, and file sharing suite.Screenshot of AppDesigner - PanTerra can set up the platform before deployment, but turn-key tools are offered to do more with its open API.Screenshot of Analytics & Reporting -  Access to analytic performance data is customizable and available for the life of your account.Screenshot of Device Safeguards - PanTerra IP Phones utilize TLS, HTTPS certificate management, call server redundancy, and SRTP for voice. Additionally, PanTerra's built-in mobile security features allow lockout of stolen devices and admin tools support immediate reassignment of user content.