Okta vs. One Identity Identity Manager vs. Tools4ever UMRA

It has extensive compatibility and rich feature set of integrating with a wide array of core systems and SaaS platforms. Daily I utilize Okta's user-friendly central hub to simplify access the numerous applications we utilize within my company (Google Workspace, Slack, Zoom, Salesforce, Microsoft Office 365, among many others.)

Incentivized

Well-suited: Companies with .NET or windows technology as a core. Companies with AD as main Directory Services Less appropriate: Companies with lot UNIX boxes Companies looking to support applications with many different connectors.

Incentivized

It is very well suited for tying multiple systems and services together, allowing for exchanges of information and account management. I'm not sure of instances that it is not well suited since solution was recommended by folks in education. With that being the case it suited our needs quite well.

• Centralized control of enterprise passwords
• Extensive customization of acceptable password criteria
• One system for Identity and Access Management to learn
• Scalable throughout the university for all central services
• Uniform login experience for students, faculty, and staff
• Single point of response to address termination of access
• Ability to use FastPass for lower priority systems
• Excellent support of multi-factor requirements

Incentivized

• Audit Trace History: Out of the box enables important field to trace and give you flexibility to expand them thru configuration settings.
• Provisioning to Active Directory: Synchronization Editor gives you flexibility to define what and when needs to be on sync.
• Web Portal: Latest version is more user friendly and support mobile devices.

Incentivized

• Imports students and staff into our Active Directory and email system.
• It manages those same accounts, disabling accounts for folks who have left, and creating "Windows" when accounts should be enabled.
• It interacts with our Microsoft AD and our student management software seamlessly. Once accounts are in our AD environment, our student management and other systems create new email accounts automatically for us.

• I'm not sure it's really a room for improvement thing, but due to the granularity offered by Okta, sometimes it can be challenging to find exactly what you're looking for.
• There was an instance in which we had issues getting SAML configured for an application. I feel this challenge was mostly user error (on our part) because we didn't realize the SAML instructions were SPECIFIC to each app integration and changed (codes) each time. We attempted to mirror the settings/configurations of an existing app (same app, but different domain). I think having a note somewhere that indicated that the instructions were unique to each integration would have saved us a bit of time. Again, I'm not sure this is really an issue with Okta though, more of a user learning curve thing.
• Sometimes searching for things is a challenge (without the "Rockstar" add-in). For example, if you have a user group called "Okta_users_everyone", searching for "everyone" will not find it. You have to search for the beginning of the object name (not just any part of it). The ability to search partial or wildcard would greatly enhance search functionality.

Incentivized

• Web Designer: Hard to implement a new form from scratch.
• Rest API: Make more methods available.
• Connector: More connectors required like SNOW, Workday,etc.

Incentivized

• We have been attempting to get single sign on for students, so they have the ability to change their passwords on their own. The documentation of this process is very dated, and often support isn't even aware that their site issues/ references those older documents.
• During the initial buildup of our server Tools4ever UMRA support was a bit hit and miss, but I will say our ongoing support has been very good.
• Some integration tools had to be custom created.

Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights

Some of its features are great and some are slightly complex and not easy without vendor support.

Incentivized

The Okta Identity Cloud advertises 4 9's of reliability and I would go as far to say that it may even do better than that. As a true Global organization that operates in just about every region of the world, we have yet to have an issue with The Okta Identity Cloud that has impacted our business operations.

Incentivized

From my perspective, for the things that my group uses it for, Okta is very fast. It is as least as fast as the local password database methods that it replaces on our campus enterprise services. I do not believe that it slows anything down at all. In fact, not having to think too much about the login, because they all look the same, probably speeds things up somewhat.

Incentivized

We've had a few support cases over the years and every case has been handled by the Okta support team beautifully. We received clear answers to questions we had regarding setup and even were provided simple to follow guides on how to setup their product to use with custom applications.

Incentivized

With respective to user interface and license cost, we thought The Okta Identity Cloud was better than other tools for use. Their customization of license was another reason for us to go with The Okta Identity Cloud over other tools.

Incentivized

Selected due windows base technology, easy to deploy and AD connector.

Incentivized

Being a cloud native application, The Okta Identity Cloud is extremely scalable and easy to setup. By integrating into existing directories and applications via standard techniques and protocols, it is very easy to both initially setup and add additional users as required. Once all the necessary integrations are setup, it's a simple rinse and repeat process to onboard additional users (which can be automated with imports as well)

Incentivized

• Customer experience has been a big win for us. Extremely minimal issues reported.
• We did not have a PAM in place at all until The Okta Identity Cloud
• Relatively easy to deploy. No major downtimes to deploy was a nice bonus.

• Positive impact because we now disable users immediately from the authoritative source.
• Positive impact due our integration with EPIC.

Incentivized

• We save considerable work hours by a multitude of staff having the system manage and generate accounts for us on a daily basis.
• We have some peace of mind knowing accounts for staff and students who leave our district can no longer gain access to our systems because it automatically disables those accounts.
• Because of the way the system interacts with input that is put in, it automatically creates logical positions which dictate different levels, meaning it automatically sets up when staff gain access and lose access depending on the position they are filling.