Okta A superior central hub for all of your SSO and MFA application needs.
April 24, 2025

Okta A superior central hub for all of your SSO and MFA application needs.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Single Sign-On Plus

Modules Used

  • Okta Workforce Identity Cloud

Overall Satisfaction with Okta

Integration with a wide range of cloud-based / SaaS applications (Google Workspace, Salesforce, Zoom, Slack, Microsoft Office 365, among many others.) Managed with Single Sign-On (SSO) & Multi-Factor Authentication to securely grant access to specific resources to our external partners, contractors, and vendors.

Pros

  • Simplifies Integration
  • User-Friendly Interface
  • Strong Security Features
  • Broad Compatibility and Feature Set

Cons

  • High Long-Term Cost and Over-Provisioning
  • App Setup can become Tedious
  • Significant cost barrier for enabling SSO for third-party applications
  • Simplified Integration Hub for numerous application access, increasing efficiency to several needed resources.
  • Excels at identifying a unified system of record.
  • High availability and minimizes downtime, providing consistent access for users.
  • Robust security features to protect against unauthorized access.
Okta's broad compatibility and pre-built integrations make it easier to connect and manage user access to these diverse applications from a central point. This reduces the need for individual logins and significantly simplifies user onboarding/off boarding across different SaaS platforms.
When issues have been encountered, instead of just providing standard troubleshooting steps, the Okta team actively listens to our company's specific needs and business goals to assist accordingly. They understand the urgency of resolving the customer login issue and its direct impact on revenue.
Helps with efficiency as a fully-remote Organization, we utilize Okta's Hub for essentially all of are collaboration with internal teams and external clients/partnerships - Gmail, internal communication platforms (Slack), CRM (Salesforce), HR systems (Rippling), and other critical business applications. Minimal downtime ensures uninterrupted workflows and prevents productivity losses.
Substantial ease of accessibility, usability, and compatibility, along with superior platform of integration towards a simplified central hub feature set.

Do you think Okta delivers good value for the price?

Yes

Are you happy with Okta's feature set?

Yes

Did Okta live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Okta go as expected?

I wasn't involved with the implementation phase

Would you buy Okta again?

Yes

It has extensive compatibility and rich feature set of integrating with a wide array of core systems and SaaS platforms. Daily I utilize Okta's user-friendly central hub to simplify access the numerous applications we utilize within my company (Google Workspace, Slack, Zoom, Salesforce, Microsoft Office 365, among many others.)

Okta Feature Ratings

ID-Management Access Control
9
ID Management Single-Sign On (SSO)
9
Multi-Factor Authentication
9
Password Management
8
Account Provisioning and De-provisioning
7
ID Management Workflow Automation
8
ID Risk Management
7

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