Likelihood to Recommend It's very well suited for the full automation of the recruitment process and all the involved data pipelines. It's the best in market tool for campus hiring. Its unique customisable features are second to none when doing large volume hiring. It can make improvements to virtual hiring features and in its cloud offering it is not compatible with all the major cloud platform providers
Read full review SmartRecruiters has allowed us to enable our hiring managers to self-service their requirements for recruitment, simplifying our internal processes. We have visibility of recruitment requirements and significantly improved our approvals process using the software. We have been able to configure our hiring processes relevant to different areas of the business. Collaboration for our hiring teams (managers and business partners) is simple and effective. Candidate experience is enhanced and engaging. The platform has brought many benefits to our Resourcing business partners and hiring managers. We have visibility and insightful data which has integrity, allowing us to make informed business decisions. Our offer process has seen significant improvements and provides an engaging candidate experience, previously this was a labour-intensive process that is now streamlined and automated. The recently launched Community for collaboration amongst customers is very helpful and insigtful for how other people are using the software and exploring ideas with each other
Read full review Pros A flexible tool that addresses both types of recruiting when most technology on the street is only focused on experienced hires. Fantastic team that is responsive and open to suggestion, which, as a customer, it is important to know you have dedicated resources on your side. You're not just putting requests into an abyss. You have real people that respond and will provide answers and training as needed. Interview scheduling is extremely useful and puts the onus on the candidate to sign up for their preferred times. This is critical in campus recruiting when there are short timeframes and a large number of candidates coming in for super days. Read full review Job Referrals - can easily refer others to a job posting and view the status Job Postings - can easily search for job openings and read job description and criteria Application online - Can easily apply for the job directly and see who the hiring manager and hiring recruiter is Read full review Cons Redeployment and internal mobility of the candidates who are in the middle of the recruitment process Virtual recruitment features are not top notch Limited industry support in the market Read full review Settings page can be difficult to navigate & find what you're looking for Job approval chains would be better with additional qualifying fields so that we can segregate different areas of the business better The ability to edit an existing offer template in-system would improve the experience, rather than having to edit offline and upload a whole new version. Read full review Likelihood to Renew I thoroughly enjoy using SmartRecruiters and have shared this feedback with those responsible, however I am not a decision maker in the process. I understand that at the moment there are lots of factors affecting the economy and business outcomes, so I cannot comment with certainty on the renewal of SmartRecruiters at this time, not involved in the confirmation of renewal.
Read full review Usability I would give this rating as overall it a great combo of all your problems. With just one click you can get away with all your problems such as recruitment, candidate update, Interview scheduling, updating candidates, reports of a job perspective, and recruiters perspective. Usability is worth of SmartRecruiters. The dashboard is also very attractive and once you open you will love working on this platform again and again. I would say it is the best platform to use once for smooth work in your organization.
Read full review Reliability and Availability Rarely is there an issue and if the product is down, it typically is restored quickly.
Read full review Performance I have no complaints about performance. The system works virtually flawless.
Read full review Support Rating As mentioned earlier, they are providing more resources to this area, and it has improved significantly. This could still improve though, especially response time.
Read full review Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.
Read full review In-Person Training Quick and easy to learn.
Read full review Implementation Rating It really was a painless and easy process to switch to SmartRecruiters.
Read full review Alternatives Considered Although
NetHire offers some unique features, Oleeo is the best available in the market. Unlike other talent acquisition software, Oleeo doesn’t believe in a one-size-fits-all approach. The ATS is fully customisable to fit unique recruitment processes. it uses AI to reduce gender bias in the job postings and admin tasks are greatly reduced here. User-friendly UI and navigation is another add-on to Oleeo's already rich featured list.
Read full review I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.
Read full review Scalability No explanation really, just a great product.
Read full review Return on Investment From an administrative aspect, it has allowed our small campus team to be more focused on the strategy, the candidates, and our business. The interview scheduling tool has saved many hours on our end. This has allowed us to streamline our process and provide a seamless process for the candidate when they apply through our website, sign up for events, apply for jobs, and sign up for interviews. It's all one account. Read full review In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting. Read full review ScreenShots SmartRecruiters Screenshots