Omnify vs. Teachable

Shailja Rohillah, of Omnify, went above and beyond to respond quickly and did everything she could to accommodate my needs. Even when the exact thing I wanted, was not an option, Shailija not only found a work around but put the time in herself to address my need.

Gets the job done and is easy to use. We've definitely made serious revenue with it, and it's worked well enough with our other systems to enable some handy automations. I'd say if you've got a course or courses you're looking to launch and they are fairly straightforward with up-front payments, Teachable can definitely get the job done. However, if you're running more of a membership model for access to your courses, Teachable by itself may not be the ideal solution, or you may want to use a different platform for the payments and just use Teachable for the actual courses.

• Omnify's customer service during setup is excellent. Very knowledgeable and patient.
• Omnify's seems infinitely customizable to suit any need.
• Omnify's web presence is simple to use to make a reservation.
• Omnify can be customized to include pictures of your business, facility, etc.

• Hosting video-based training
• Receiving and passing on payments and handling the slaes tax
• Allowing me to work with affiliates

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• We would love to have more specific options for restricting the number of times a client can book a reservation per week.
• It would be very beneficial for admins to be able to book clients in advance for classes that are not available to the mass clientele yet.
• We would like to be able to edit client's email addresses. Several of our members have typos in the emails provided, so they aren't receiving confirmation emails and they can't log in, so they have to make new accounts.

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• They FALSELY ADVERTISE their services.
• They kicked us off their "unlimited" plan b/c we were using serving too many downloads?
• They were terribly rude, cursing at us, threatening us, deleting our forum questions.
• They have no unlimited plan and need to be sued in a court of law for their misleadings.

Because we haven't had any major issues with it. The platform is really simple to use and the content can be uploaded and modified very easily. It has a drag and drop feature that makes everything fast and easy. Their support has always answered our questions or concerns and the cost is affodable. We will keep using it in the future.

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Independently Invited by TrustRadius

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I'd give it a 10 except it didn't always render well on mobile devices, which caused some frustration for users. Otherwise it was easy to use, easy to manage, easy to make it look like "our" site, and very pleasant.

Because it's easier to use both as administrators and both as user. We have never heard of any users having issues login in or going through the lectures or completing the course

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We haven't had any issues, it's always available. Even when they schedule a maintanance on their end, students still can access the courses

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Never had any issues with pages or videos not loading

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Omnify's customer service has been pretty much always on point. Their chat feature is a great way to keep track of past communications and follow up on recurrent issues, and their response time is most of the times very quick.

Their support is good overal. There are a couple of things that I would change, like answering faster. Sometimes they take a day to answer a concern and that's kind of annoying considering sometimes there are urgent issues we have to deal with. But the support has been good, they have answered properly.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I'd say: learn the system first, try it out and then publish the content with customers. There are a couple of features that will cause issues with customers (especially lazy ones) but I'd say it's easy to implement and modify if needed. People don't need to train much to use Teachable, but they should take their time to know it.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Before Omnify we used Jumbula. Jumbula made registering families much easier but Omnify has the benefit of auto-renew and auto-pay plus the membership set up in general is something new that Omnify provides. We have also used Formsite in the past but it requires a bit more administrative back end work for our employees than Omnify does.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It's honestly just worked really well for us in terms of serving the actual course content. Plus, our customers can maintain one profile and use that to access all of the courses and bonuses that they've acquired from us. And the cost of Teachable has been very reasonable in terms of our budget.

We wouldn't change anything. Everything seemed fine when we purchased

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We haven't had any issues with it. Their maintanance hours are always at times when we don't have students there, and even then, they still can access the platform

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

All the implementation process was fast and easy.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• My ROI is calculated by customer satisfaction and Omnify allowed us to operate three community pools during a pandemic, making those that wanted to use community amenities able to do so in a measured and safe way.

• This is the basis of my business.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info