Omnify vs. Timely Booking and Client Management Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Omnify
Score 9.3 out of 10
N/A
With Omnify’s Membership Management Software, users can streamline aspects of a business - be it bookings for services, membership management, discounts, or automating recurring payments. Omnify’s suite of functions is designed to not only ease administrative operations but also to enhance customer experience and engagement. The vendor boasts over 5000 facilities in 50+ global locations using Omnify to save time and to give their clients the attention they deserve.
$0
per month
Timely Booking and Client Management Software
Score 8.8 out of 10
N/A
Timely is appointment scheduling and business management software for spas and salons from the New Zealand company of the same name.
$20
per month per user
Pricing
OmnifyTimely Booking and Client Management Software
Editions & Modules
Free
$0.00
Upto 2 members
Growth
$79.00
per month Upto 5 members
Accelerate
$199.00
per month Upto 10 members
Scale
$499.00
per month Custom (Starts at 10 members)
Build
$20
per month per user
Elevate
$30
per month per user
Innovate
$35
per month per user
Offerings
Pricing Offerings
OmnifyTimely Booking and Client Management Software
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsTimely users pay one monthly fee per month. Users can change their plan at any time.
More Pricing Information
Community Pulse
OmnifyTimely Booking and Client Management Software
Top Pros
Top Cons
Best Alternatives
OmnifyTimely Booking and Client Management Software
Small Businesses
Kajabi
Kajabi
Score 8.2 out of 10
vCita
vCita
Score 9.7 out of 10
Medium-sized Companies

No answers on this topic

Calendly
Calendly
Score 9.2 out of 10
Enterprises

No answers on this topic

Zoom
Zoom
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OmnifyTimely Booking and Client Management Software
Likelihood to Recommend
9.3
(14 ratings)
9.0
(3 ratings)
Usability
8.3
(6 ratings)
-
(0 ratings)
Support Rating
8.3
(6 ratings)
-
(0 ratings)
User Testimonials
OmnifyTimely Booking and Client Management Software
Likelihood to Recommend
Omnify Inc.
Shailja Rohillah, of Omnify, went above and beyond to respond quickly and did everything she could to accommodate my needs. Even when the exact thing I wanted, was not an option, Shailija not only found a work around but put the time in herself to address my need.
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Timely
I've researched a lot of salon software, and Timely was the top-of-the-line software that does it all compared to competitors. It has a friendly interface, offers easy ways to communicate with clients via text and emails, and provides insights and reports, so it indeed does everything you need for booking software. On top of that, it's cloud-based, so say goodbye to only accessing your appointment book through your computer at the salon.
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Pros
Omnify Inc.
  • Omnify's customer service during setup is excellent. Very knowledgeable and patient.
  • Omnify's seems infinitely customizable to suit any need.
  • Omnify's web presence is simple to use to make a reservation.
  • Omnify can be customized to include pictures of your business, facility, etc.
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Timely
  • Integration with Google Calendar allows avoiding double ups
  • Automatic appointment bookings with SMS reminders
  • Xero integration and Automatic Invoicing, Payments and Partial Reconciliation
  • Multiple Staff Members to be booked
  • Facebook Integration, allows people to book from Facebook
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Cons
Omnify Inc.
  • We would love to have more specific options for restricting the number of times a client can book a reservation per week.
  • It would be very beneficial for admins to be able to book clients in advance for classes that are not available to the mass clientele yet.
  • We would like to be able to edit client's email addresses. Several of our members have typos in the emails provided, so they aren't receiving confirmation emails and they can't log in, so they have to make new accounts.
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Timely
  • UI/UX
  • Cloud based system
  • Has to be more customer friendly
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Usability
Omnify Inc.
I'd give it a 10 except it didn't always render well on mobile devices, which caused some frustration for users. Otherwise it was easy to use, easy to manage, easy to make it look like "our" site, and very pleasant.
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Timely
No answers on this topic
Support Rating
Omnify Inc.
Omnify's customer service has been pretty much always on point. Their chat feature is a great way to keep track of past communications and follow up on recurrent issues, and their response time is most of the times very quick.
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Timely
No answers on this topic
Alternatives Considered
Omnify Inc.
Before Omnify we used Jumbula. Jumbula made registering families much easier but Omnify has the benefit of auto-renew and auto-pay plus the membership set up in general is something new that Omnify provides. We have also used Formsite in the past but it requires a bit more administrative back end work for our employees than Omnify does.
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Timely
Timely is by far the most user-friendly and fun to use. It's got a great interface, works on iPads, and training is super easy for the team. Other software is clunky and takes too long to set up and train the team to use.
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Return on Investment
Omnify Inc.
  • My ROI is calculated by customer satisfaction and Omnify allowed us to operate three community pools during a pandemic, making those that wanted to use community amenities able to do so in a measured and safe way.
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Timely
  • Bragging rights, yes. Always cool to tell how automated your business is.
  • ROI, no. In our case, it wasn't worth the time spent in integration into the website, system setup, plus subscription fee. However, take into account, that High-Value Professional Services is a wrong industry for this product.
  • Convenience and confidence that there will be no double booking across G Suite and Timely was tested and were really handy at the times.
  • No ability to use our own SMTP. If your server has Anti-Spoofing DKIM and etc., setting it up with Timely was a nightmare as support had no idea. So a lot of emails were going to Spam on the client's side.
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ScreenShots

Omnify Screenshots

Screenshot of Supports different kinds of services delivered through a personalized booking siteScreenshot of DashboardScreenshot of Supports exclusive member benefitsScreenshot of Automate recurring paymentScreenshot of Auto-emailsScreenshot of

Timely Booking and Client Management Software Screenshots

Screenshot of Control the whole client experience to build a loyal, reliable client base.Screenshot of Automate admin and sort out a to do list.Screenshot of Set up marketing, reminders and rewards to build relationships.Screenshot of Customise client comms, booking policy and more to reflect a brand.Screenshot of Get a clear picture of business performance to make confident decisions.Screenshot of Simple to use.