What users are saying about
1 Ratings
1 Ratings
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Score 8 out of 100
3 Ratings
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Score 8 out of 100

Likelihood to Recommend

Omnify

Omnify is a great product as a PLM, We were able to integrate it with the ERP system that was best suited for our business. This switch from paper based DHF to electronic has made so many improvements to efficiency it cannot be understated. Just the amount of paper we no longer use each year is hard to believe.
Brendon McGovern | TrustRadius Reviewer

Timely Salon Software

Hairdressers or massage salons, the places where they are too busy to take an appointment via the phone effectively. Places with high pace client walkthrough and multiple staff members. Timely is perfect for environments like that as it would assist in automating a huge part of the admin processes.In my experience using it for high-value services, [it has] proven to be a sales killer due to two main reasons: 1) Booking process taking so long, that a lot of clients change their mind or just call, as for the money that they are saying they are expecting better service. 2) Shows price only at the end of the process, which clients don't like, they want to know price upfront.
Nick Dorogavtsev | TrustRadius Reviewer

Pros

Omnify

  • BOM management
  • Processing of Engineering Change Orders
  • Managing and linking trainings electronically vs. paper based
Brendon McGovern | TrustRadius Reviewer

Timely Salon Software

  • Integration with Google Calendar allows avoiding double ups
  • Automatic appointment bookings with SMS reminders
  • Xero integration and Automatic Invoicing, Payments and Partial Reconciliation
  • Multiple Staff Members to be booked
  • Facebook Integration, allows people to book from Facebook
Nick Dorogavtsev | TrustRadius Reviewer

Cons

Omnify

  • Inbox is flooded with "action items" that are not actually for me
  • I find the search tools can be a little cumbersome
  • I wish more items could be pinned to the home screen/ personal dashboard
Brendon McGovern | TrustRadius Reviewer

Timely Salon Software

  • Support is slow and not very knowledgeable. Taking into account that they work only UK time, makes it almost useless.
  • Users are taken through a very lengthy booking process that required a lot of information from them and gives a price only at the very end. Because of that, we have got only 5 bookings in 5 years. Majority of people preferred to book over the phone as it was too difficult.
  • Event/Class booking does not allow you to book more than 1 ticket at the time
Nick Dorogavtsev | TrustRadius Reviewer

Support Rating

Omnify

Omnify 7.0
Based on 1 answer
I know we have had an issue with Omnify working on Google Chrome for almost a year, and there still has not been a resolution to the problem. I do believe this has been escalated to get a resolution with Omnify, but a solution has not been presented to us yet. It just makes utilization of links a little frustrating when Chrome is my default browser.
Brendon McGovern | TrustRadius Reviewer

Timely Salon Software

No score
No answers yet
No answers on this topic

Alternatives Considered

Omnify

One of my customers utilizes Arena Solutions as their PLM, and I find Omnify to be better. That may just because we utilize more aspects and features of Omnify than they do in Arena. They are a smaller company than we are, so I am not sure how their IT group is structured to implement widespread Business System management.
Brendon McGovern | TrustRadius Reviewer

Timely Salon Software

  • Calendly does not have Xero integration (was a deal killer for us), Timely Does.
  • Calendly does have much nicer booking process, compared to Timely.
  • Calendly does not have Google Calendar Integration (was a deal killer for us), Timely Does.
  • Calendly does have GoToMeeting integration which was very attractive.
Nick Dorogavtsev | TrustRadius Reviewer

Return on Investment

Omnify

  • As with many big changes in Business systems, the learning curve was steep.
  • Omnify significantly reduced the amount of paper purchased each month by the company.
  • It created many efficiencies in processing change orders.
  • We were not able integrate our electronic manufacturing execution system with our PLM and ERP.
Brendon McGovern | TrustRadius Reviewer

Timely Salon Software

  • Bragging rights, yes. Always cool to tell how automated your business is.
  • ROI, no. In our case, it wasn't worth the time spent in integration into the website, system setup, plus subscription fee. However, take into account, that High-Value Professional Services is a wrong industry for this product.
  • Convenience and confidence that there will be no double booking across G Suite and Timely was tested and were really handy at the times.
  • No ability to use our own SMTP. If your server has Anti-Spoofing DKIM and etc., setting it up with Timely was a nightmare as support had no idea. So a lot of emails were going to Spam on the client's side.
Nick Dorogavtsev | TrustRadius Reviewer

Screenshots

Timely Salon Software

Pricing Details

Omnify

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
$79*

* per month

Timely Salon Software

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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