What users are saying about
8 Ratings
3 Ratings
8 Ratings
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Score 8.1 out of 100
3 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

Omnisend

It's kind of an automation workflow, but for example you can set up a popup to appear at a specific time on a specific product page and offer the visitor something. The visitor then signs up and then (after you've set up your automation sequence) that visitor gets a specific welcome page based on the popup they signed up through, and then a specific order confirmation email and everything else flows from that specific popup. That's great because it's allowed us to sort of fine-tune our offerings to get our visitors' emails in the first place and offer, for example, someone browsing a product page for 3 minutes something different than someone staying 20 seconds on the homepage and then leaving.
Lisa Korston | TrustRadius Reviewer

Trumpia

Trumpia is very good for a small to mid-size company that sends out texts 1 to 2 times a month. If you are large organization, have a lot of email records and/or send out texts very frequently throughout the month Trumpia may not be the most cost effective option. In that case it might be better to explore whether or not your CRM has text message functionality and see how that compares to Trumpia
Megan Sullivan | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Omnisend
8.5
Trumpia
WYSIWYG email editor
Omnisend
6.1
Trumpia
Dynamic content
Omnisend
8.0
Trumpia
Ability to test dynamic content
Omnisend
8.0
Trumpia
Landing pages
Omnisend
10.0
Trumpia
A/B testing
Omnisend
8.0
Trumpia
Mobile optimization
Omnisend
10.0
Trumpia
Email deliverability reporting
Omnisend
8.0
Trumpia
List management
Omnisend
10.0
Trumpia
Triggered drip sequences
Omnisend
8.8
Trumpia

Reporting & Analytics

Omnisend
9.2
Trumpia
Dashboards
Omnisend
9.4
Trumpia
Standard reports
Omnisend
9.0
Trumpia

Pros

Omnisend

  • Omnisend permits 2000 emails sent per day with the free plan once linked to your website.
  • Omnisend permits unlimited contacts with free plan when most other providers have a limit unless you opt for a paid subscription.
Anonymous | TrustRadius Reviewer

Trumpia

  • It seamlessly blends various channels to reach customers.
  • It provides a single umbrella to build customer profiles.
  • It is simple and easy to use!
Andrew Bochantin | TrustRadius Reviewer

Cons

Omnisend

  • Initial setup wasn't firing right, support issue was handled pretty quickly and easily.
  • It does not go back and put previous orders/customers into the automation. It will only work with go-forward customers from the time you install the product. (At least that's what the outcome of our support inquiry told us...).
  • Would like to see more sample templates and campaigns.
Anonymous | TrustRadius Reviewer

Trumpia

  • It would be great if Trumpia could have a feature that would send opt ins directly to the email address associated with your account.
  • It would be great if the API functionality of Trumpia was easier to set up with your CRM.
  • If your organization is sending out more than 1-2 texts per month to a large list it could become very expensive.
Megan Sullivan | TrustRadius Reviewer

Likelihood to Renew

Omnisend

No score
No answers yet
No answers on this topic

Trumpia

Trumpia 10.0
Based on 1 answer
It is easy to use and I am now familiar with the platform
Andrew Bochantin | TrustRadius Reviewer

Alternatives Considered

Omnisend

At first I went through the standard choice, which is MailChimp. It's a nice-looking program and everything, but I wouldn't say they're user-friendly. It's quite techy and when you have an ecommerce store you really just want to get the results. It's a lot of work to create one simple newsletter and their customer support is pretty much non-existent. As for Klaviyo, they're pretty expensive. We just couldn't justify paying that much for results that were pretty much similar to MailChimp--in that it wasn't really impressive. Omnisend really was a breath of fresh air and their support must not sleep at all cause they answer all my smart and stupid questions within like 15 minutes. Every single time
Lisa Korston | TrustRadius Reviewer

Trumpia

We have only used Trumpia since we began sending out promotional text messages back in 2016. We have been very happy with Trumpia therefore we have not had to explore any other providers. The only other option that we may explore in the future is sending out promotional texts messages directly through our CRM and see how that works
Megan Sullivan | TrustRadius Reviewer

Return on Investment

Omnisend

  • Omnisend has assisted with getting the word out
  • Great structure on templates making the company look very professional.
Anonymous | TrustRadius Reviewer

Trumpia

  • Increased sales by more than 60%
  • Helped cement our mobile presence in the marketplace.
Andrew Bochantin | TrustRadius Reviewer

Screenshots

Pricing Details

Omnisend

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Required
$16*

* Month

Omnisend Editions & Modules

Edition
Free plan$0
Standard plan$16
Pro plan$99
Enterprise planCustom pricing
    Additional Pricing Details

    Trumpia

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Trumpia Editions & Modules

    Additional Pricing Details

    Rating Summary

    Add comparison