What users are saying about
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51 Ratings

OnBase by Hyland

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51 Ratings
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Score 8 out of 100
55 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

OnBase by Hyland

Hyland Onbase is simple, effective, and just works for when it comes to content management systems. Many companies rely on static folder structures for storing information or Excel/Access tables which can easily become a mess whereas with Onbase every document is unique and access can be restricted/audited depending on user permissions. It allows for a company to easily take control of their information and be more productive.
Anonymous | TrustRadius Reviewer

TIBCO ActiveMatrix BPM

TIBCO ActiveMatrix is most useful for teams that need help mapping out their processes with other, co-dependent teams. It makes that conversation happen in a logical, structured way. The software is also helpful for professionals that need more data visualization in their business. On the opposite side, the software is not useful for really small businesses. It’s not worth the money.
Thomas Young | TrustRadius Reviewer

Feature Rating Comparison

Enterprise Content Management

OnBase by Hyland
9.0
TIBCO ActiveMatrix BPM
Content capture & imaging
OnBase by Hyland
9.1
TIBCO ActiveMatrix BPM
File sync, storage & archiving
OnBase by Hyland
9.5
TIBCO ActiveMatrix BPM
Document management
OnBase by Hyland
9.6
TIBCO ActiveMatrix BPM
Records management
OnBase by Hyland
8.5
TIBCO ActiveMatrix BPM
Content search & retrieval
OnBase by Hyland
9.2
TIBCO ActiveMatrix BPM
Enterprise content collaboration
OnBase by Hyland
9.4
TIBCO ActiveMatrix BPM
Content publishing & creation
OnBase by Hyland
9.0
TIBCO ActiveMatrix BPM
Security, risk management & information governance
OnBase by Hyland
9.4
TIBCO ActiveMatrix BPM
Contract lifecycle management
OnBase by Hyland
8.8
TIBCO ActiveMatrix BPM
Automated workflows
OnBase by Hyland
9.0
TIBCO ActiveMatrix BPM
Artificial intelligence
OnBase by Hyland
7.0
TIBCO ActiveMatrix BPM
Mobile support
OnBase by Hyland
8.8
TIBCO ActiveMatrix BPM
Integration
OnBase by Hyland
9.3
TIBCO ActiveMatrix BPM

Reporting & Analytics

OnBase by Hyland
TIBCO ActiveMatrix BPM
9.6
Dashboards
OnBase by Hyland
TIBCO ActiveMatrix BPM
9.9
Standard reports
OnBase by Hyland
TIBCO ActiveMatrix BPM
10.0
Custom reports
OnBase by Hyland
TIBCO ActiveMatrix BPM
9.0

Process Engine

OnBase by Hyland
TIBCO ActiveMatrix BPM
8.6
Process designer
OnBase by Hyland
TIBCO ActiveMatrix BPM
8.9
Process simulation
OnBase by Hyland
TIBCO ActiveMatrix BPM
8.3
Business rules engine
OnBase by Hyland
TIBCO ActiveMatrix BPM
9.4
SOA support
OnBase by Hyland
TIBCO ActiveMatrix BPM
8.9
Process player
OnBase by Hyland
TIBCO ActiveMatrix BPM
8.9
Support for modeling languages
OnBase by Hyland
TIBCO ActiveMatrix BPM
8.0
Form builder
OnBase by Hyland
TIBCO ActiveMatrix BPM
8.3
Model execution
OnBase by Hyland
TIBCO ActiveMatrix BPM
7.8

Collaboration

OnBase by Hyland
TIBCO ActiveMatrix BPM
8.5
Social collaboration tools
OnBase by Hyland
TIBCO ActiveMatrix BPM
8.5

Content Management Capabilties

OnBase by Hyland
TIBCO ActiveMatrix BPM
8.9
Content management
OnBase by Hyland
TIBCO ActiveMatrix BPM
8.9

Pros

OnBase by Hyland

  • Tools to assist with configuration changes especially for Workflow processes.
  • Easy to query the database to pull reports on usage.
  • Support for a wide variety of files that can be stored within the product.
  • Great support channels for resolving application issues.
Andrew Yoder | TrustRadius Reviewer

TIBCO ActiveMatrix BPM

  • Workspace and Openspace Console that offers a powerful method for troubleshooting and viewing the routing within a process
  • Easy representation of the corporate organization
  • Powerful IDE to design a business process as a TIBCO Business Studio BPM Edition
  • Testing and Debugging
Raffaele Califano | TrustRadius Reviewer

Cons

OnBase by Hyland

  • Printing multiple drawings from a hit list.
  • We are currently working with our Value Added Reseller and Hyland to enable a print button that would allow us to print multiple drawings from a hit list. Our users might need entire sets of electrical one line diagrams or piping and instrument diagrams for plant operations or project work. The disabled option stems from the fact that some engineering drawings are created with external drawings (XRefs or external references) that are referenced inside a drawing. Because 99% of our drawings are simple drawings that do not use external references, the disable print button is a handicap. If not resolved in this issue, which is still our hope, Hyland is aware that the issue needs to be fixed in the future.
Anonymous | TrustRadius Reviewer

TIBCO ActiveMatrix BPM

  • A little bit too conservative. Not really anything leading edge. [Tibco] has plenty of customers, and that means they will probably be around forever, but [product enhancements] seem to be more [abundant in competitor product offerings].
  • It would be great to have some pre-defined themes. Pie chart labels - it would be great to get more options for sizing and placement.
  • I find it hard to trust the online portal too much. I doubt the security that is offered by this software.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

OnBase by Hyland

OnBase by Hyland 9.3
Based on 3 answers
Onbase is a multifunctional application that can integrate with nearly anything.
Anonymous | TrustRadius Reviewer

TIBCO ActiveMatrix BPM

TIBCO ActiveMatrix BPM 8.0
Based on 1 answer
No answer on this topic is available.

Usability

OnBase by Hyland

OnBase by Hyland 7.7
Based on 4 answers
Adoption and usability of OnBase have gone extremely well for us due to the system's ability to integrate with nearly any other system your organization uses. In addition to ease-of-use of Hyland's Unity and Web clients, modules like Application Enabler allow us to read information from any app in order to serve-up OnBase content to the end-user
Andy Barker | TrustRadius Reviewer

TIBCO ActiveMatrix BPM

TIBCO ActiveMatrix BPM 9.0
Based on 1 answer
Such a BPM sw is amazing and usefull. You have a gret visibility in design and development phase.
Sebastiano Manzella | TrustRadius Reviewer

Support Rating

OnBase by Hyland

OnBase by Hyland 9.3
Based on 11 answers
In my experience with the customer support of OnBase, the issues that have been submitted were all addressed and fixed in a timely manner. There are also several ways to submit a ticket such as creating one online or calling the phone number provided on their site. An account manager, success advisor, and support team are all assigned to helping you with any questions or issues that arise and phone numbers and email addresses for each of those areas are provided as well.
Eric Zelina | TrustRadius Reviewer

TIBCO ActiveMatrix BPM

TIBCO ActiveMatrix BPM 8.0
Based on 1 answer
Because our support team is always available also for development suggestions.
Sebastiano Manzella | TrustRadius Reviewer

Implementation Rating

OnBase by Hyland

OnBase by Hyland 10.0
Based on 1 answer
N/a was not part of this decision process.
Anonymous | TrustRadius Reviewer

TIBCO ActiveMatrix BPM

No score
No answers yet
No answers on this topic

Alternatives Considered

OnBase by Hyland

We switched off of Perceptive Content because their support was absolutely horrendous and the company just completely stopped innovating. Their platform didn't provide the ability to integrate like OnBase does today. There are no limits to what we can achieve within OnBase. whereas we were very limited in what could be automated within Perceptive.
DocFinity (Evaluated)
We evaluated DocFinity at the same time as OnBase. They had similar capabilities in terms of integrations but severely lacked the infrastructure and team to implement it well. We were overwhelmed with their lack of knowledge around their system and their inability to listen to their customers.
Kyle Swearingen | TrustRadius Reviewer

TIBCO ActiveMatrix BPM

For BPM we looked at some IBM products suites, BPM Online, Oracle products and Pega Systems. The decision to go with AMX BPM was based on the evaluation by the software architect team and the cost of acquiring the TIBCO suites.
Anonymous | TrustRadius Reviewer

Return on Investment

OnBase by Hyland

  • We have leveraged OnBase to automate many tasks that have been paper driven in the past and are now electronic.
  • Because OnBase is so versatile, it has been the solution for projects that otherwise would have caused the system to purchase another application.
Anonymous | TrustRadius Reviewer

TIBCO ActiveMatrix BPM

  • In order to create a BPM management, you need to make a very solid data management model, which becomes very important in its reuse
  • The business process is very often unconnected with the implementation logic and therefore plays in favor of the re-usability of the software
  • Large customization at log level for which managing these tools can be handled minimizing effort
Domenico Bellifemine | TrustRadius Reviewer

Pricing Details

OnBase by Hyland

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TIBCO ActiveMatrix BPM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

OnBase by Hyland
8.8
TIBCO ActiveMatrix BPM
8.9

Likelihood to Renew

OnBase by Hyland
9.3
TIBCO ActiveMatrix BPM
8.0

Usability

OnBase by Hyland
7.7
TIBCO ActiveMatrix BPM
9.0

Support Rating

OnBase by Hyland
9.3
TIBCO ActiveMatrix BPM
8.0

Implementation Rating

OnBase by Hyland
10.0
TIBCO ActiveMatrix BPM

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