What users are saying about
3 Ratings
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Score 5 out of 100
8 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Oncontact

Oncontact is an excellent software/service, and it covers a tremendous breadth of usage scenarios. The customization means that customers can adapt it as they see fit. About the only place where I don't see it as a great fit is in minimal implementations. A lot is going on, and using it for small tasks isn't the best use of the software.
Michael Palecek | TrustRadius Reviewer

Technolutions Slate

I am not an end-user but use Slate as an "outsider" since I'm in IT. I use it to verify data coming to and from our SIS PeopleSoft Campus Solutions. That being said, I think it is robust and easy for most to use. It is clearly seen as the "Best in Breed" for CRM/Recruiting/Admissions systems. I am a firm believer in going with such systems. There are strength and power in numbers. Technolutions is rather nimble and responsive with updates and addressing needs.
Michele Thibodeau | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Oncontact
5.2
Technolutions Slate
7.7
Customer data management / contact management
Oncontact
5.0
Technolutions Slate
6.9
Workflow management
Oncontact
4.5
Technolutions Slate
7.7
Territory management
Oncontact
5.0
Technolutions Slate
9.9
Opportunity management
Oncontact
5.5
Technolutions Slate
6.1
Integration with email client (e.g., Outlook or Gmail)
Oncontact
9.0
Technolutions Slate
7.1
Contract management
Oncontact
4.0
Technolutions Slate
10.0
Quote & order management
Oncontact
4.0
Technolutions Slate
Interaction tracking
Oncontact
4.5
Technolutions Slate
5.9
Channel / partner relationship management
Oncontact
5.0
Technolutions Slate
7.6

Customer Service & Support

Oncontact
3.7
Technolutions Slate
6.6
Case management
Oncontact
5.5
Technolutions Slate
6.8
Call center management
Oncontact
4.5
Technolutions Slate
6.5
Help desk management
Oncontact
1.0
Technolutions Slate
6.5

Marketing Automation

Oncontact
8.5
Technolutions Slate
7.6
Lead management
Oncontact
8.0
Technolutions Slate
7.6
Email marketing
Oncontact
9.0
Technolutions Slate
7.7

CRM Project Management

Oncontact
9.0
Technolutions Slate
6.1
Task management
Oncontact
9.0
Technolutions Slate
6.3
Reporting
Oncontact
9.0
Technolutions Slate
5.8
Billing and invoicing management
Oncontact
Technolutions Slate
6.1

CRM Reporting & Analytics

Oncontact
8.7
Technolutions Slate
7.6
Forecasting
Oncontact
9.0
Technolutions Slate
7.9
Pipeline visualization
Oncontact
8.0
Technolutions Slate
7.3
Customizable reports
Oncontact
9.0
Technolutions Slate
7.7

Customization

Oncontact
5.0
Technolutions Slate
7.5
Custom fields
Oncontact
4.5
Technolutions Slate
8.4
Custom objects
Oncontact
4.5
Technolutions Slate
8.4
Scripting environment
Oncontact
4.0
Technolutions Slate
6.2
API for custom integration
Oncontact
7.0
Technolutions Slate
7.0

Security

Oncontact
10.0
Technolutions Slate
5.7
Single sign-on capability
Oncontact
10.0
Technolutions Slate
2.9
Role-based user permissions
Oncontact
10.0
Technolutions Slate
8.5

Social CRM

Oncontact
7.0
Technolutions Slate
7.9
Social data
Oncontact
7.0
Technolutions Slate
7.5
Social engagement
Oncontact
7.0
Technolutions Slate
8.3

Integrations with 3rd-party Software

Oncontact
7.0
Technolutions Slate
8.4
Marketing automation
Oncontact
7.0
Technolutions Slate
6.9
Compensation management
Oncontact
Technolutions Slate
10.0

Platform

Oncontact
8.0
Technolutions Slate
7.4
Mobile access
Oncontact
8.0
Technolutions Slate
7.4

Pros

Oncontact

  • Company Name
  • Contacts
Deb Crosby | TrustRadius Reviewer

Technolutions Slate

  • Allows user to maintain good track of communication that one is having with the customer.
  • Allows the creation of specific queries that we can use to reach students in a more unique way,
  • It is extremely user-friendly!
Anonymous | TrustRadius Reviewer

Cons

Oncontact

  • Customization could be easier. Just about anything is possible, but the learning curve is steep.
  • More focus on mass loading
Michael Palecek | TrustRadius Reviewer

Technolutions Slate

  • Probably just the aesthetics of layout.
  • The layout and user friendliness of the mobile app.
  • As much as I love their organic marketing strategy, I would love marketing material to share with other schools while I'm on the road. [Youtube demo, clean social media channels, etc]
Iliana Hernandez | TrustRadius Reviewer

Likelihood to Renew

Oncontact

Oncontact 10.0
Based on 1 answer
The company has been using Oncontact for some time now. Many of the business processes require the use of a CRM software package. It helps solve some pretty serious problems, and overall the cost is very justified. Also, the developer is very good at keeping it up to date and introducing new functionality.
Michael Palecek | TrustRadius Reviewer

Technolutions Slate

No score
No answers yet
No answers on this topic

Alternatives Considered

Oncontact

  • Oncontact provided many, but not all of the features of Salesforce.com. However, the complexity and cost involved in Salesforce.com was an overriding factor for us to use Oncontact. Not just the initial and licensing fee, but it seemed that just about everything we wanted to do involved consultants or more work or licensing. Oncontact was easier to implement out of the box, even when we did need to make customizations.
  • We looked at Microsoft 365 Business, and while it was comparable in price for the initial cost, the integration with our other software systems was not built-in, so we did not pursue it very much.
Michael Palecek | TrustRadius Reviewer

Technolutions Slate

We used Ellucian recruit that is based on Microsoft Dynamics, I must say that Slate is much simpler to use and navigate for everyday user. While Dynamics is very powerful and robust tool it is really hard to navigate and keep track of campaigns and prospects. Slate is simplified version of dynamics and better suited for users who are in higher ed, while dynamics is more for "sales" in enterprise world. Education world is different.
Anonymous | TrustRadius Reviewer

Return on Investment

Oncontact

  • Don't know, I only use occasionally
Deb Crosby | TrustRadius Reviewer

Technolutions Slate

  • Slate has allowed our Admissions Department to use more forecasting tools to plan their strategies.
Michele Thibodeau | TrustRadius Reviewer

Pricing Details

Oncontact

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Technolutions Slate

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Oncontact
5.0
Technolutions Slate
8.1

Likelihood to Renew

Oncontact
10.0
Technolutions Slate

Add comparison