What users are saying about
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Top Rated
576 Ratings
5 Ratings

OneDrive

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Top Rated
576 Ratings
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Score 8.5 out of 100
5 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

OneDrive

OneDrive is well suited for quick storage and retrieval of important work documents. It allows users to share links to certain files which works well for collaboration. In terms of storage you can easily monitor how many GB you are using and even up storage in 1TB increments. OneDrive works so much like a file directory on a work PC so it is easy to learn and navigate around. It works well on both a PC and a Cell Phone.
Lukas Sundahl, MBA | TrustRadius Reviewer

SmartVault

SmartVault sends out a cover letter with the tax returns that includes a link for them to download their tax returns, avoiding the insecurity of an email attachment. It does not include a statement retrieval feature but does work very nicely with a third-party app called FileThis. The majority of the users in the office have not been able to install the Outlook plug-in due to "a certificate error." In five years, SmartVault has not addressed this issue.
John Griffing | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

OneDrive
8.4
SmartVault
10.0
Versioning
OneDrive
8.7
SmartVault
Video files
OneDrive
8.1
SmartVault
Audio files
OneDrive
8.3
SmartVault
Document collaboration
OneDrive
8.8
SmartVault
10.0
Access control
OneDrive
8.5
SmartVault
10.0
File search
OneDrive
8.2
SmartVault
10.0
Device sync
OneDrive
8.3
SmartVault

Cloud Storage Security & Administration

OneDrive
8.4
SmartVault
9.5
User and role management
OneDrive
8.4
SmartVault
9.0
File organization
OneDrive
8.4
SmartVault
10.0
Device management
OneDrive
8.3
SmartVault

Cloud Storage Platform

OneDrive
8.4
SmartVault
10.0
Performance
OneDrive
8.2
SmartVault
10.0
Reliability
OneDrive
8.4
SmartVault
10.0
Storage Reports
OneDrive
8.5
SmartVault

Pros

OneDrive

  • OneDrive does a great job of keeping file version history. I have had to use this feature many times and it is very simple to use. This one feature has saved my butt many times.
  • OneDrive synchronizes across devices very quickly. There have been many instances when I have added files online and, within seconds, saw the file show up on my local computer. This happens the other direction also. I am very impressed and satisfied with the speed of syncing in all directions.
  • The OneDrive app on my phone has been particularly helpful since it automatically syncs my photos (usually within seconds) and allows me access to all my files.
Joel Brache | TrustRadius Reviewer

SmartVault

  • Cloud document storage.
  • Transmission of tax returns to client.
John Griffing | TrustRadius Reviewer

Cons

OneDrive

  • OneDrive's visual feedback in Finder as to whether a file is syncing or already synced isn't always up-to-date with the actual status of these files.
  • OneDrive (on Mac) will occasionally fail to sync for errors that aren't accurate, requiring a restart.
  • OneDrive (on Mac) will occasionally fail for file name issues, where filenames allowed on Mac are not allowed on SharePoint, without providing an easy mechanism for fixing them.
  • The real-time collaborative editing user experience is not as good as Google Drive.
David McCann | TrustRadius Reviewer

SmartVault

  • They have cut back on support as have many SaaS companies recently.
  • The documentation can sometimes be a little difficult to follow.
John Griffing | TrustRadius Reviewer

Usability

OneDrive

OneDrive 9.2
Based on 10 answers
I have given it this rating because it accomplishes the basic task that we use it for, storing and protecting our sensitive data. That being said, I hesitate to give it a completely positive rating, because I feel that the software performs at a bare minimum level, skimping out on some of the bells and whistles that would be nice.
Nathan Richardson | TrustRadius Reviewer

SmartVault

No score
No answers yet
No answers on this topic

Performance

OneDrive

OneDrive 9.0
Based on 1 answer
It has a good performance, the pages load normally, access to the files, management, reports, everything is working well. With regard to integration with other systems, we have not done so yet.
Gledson Rodrigues | TrustRadius Reviewer

SmartVault

No score
No answers yet
No answers on this topic

Support Rating

OneDrive

OneDrive 7.7
Based on 39 answers
Support seems to be limited, in my experience, to the general help articles offered online. Luckily we haven't experienced anything that has required more research than looking through those articles, and I can't imagine a scenario where you would need more support than that. Still, it would be nice to have a knowledgable person available to help you when an issue arises.
Dave Becker | TrustRadius Reviewer

SmartVault

SmartVault 2.0
Based on 1 answer
Reaching someone is more difficult than it should be. Also, they don't take possession of known issues always suggesting it is a local PC issue in initial conversations. That, of course, can be frustrating for the end-user.
John Griffing | TrustRadius Reviewer

Alternatives Considered

OneDrive

I mentioned in another area that OneDrive is bundled into our Office 365 accounts - so let me start there. Dropbox will cost you $10 and more per month. Our entire Office 365 account costs $12.50/month for each user - and we get full Office with that. Enough said there. As far as features go - I've found that most of these cloud storage providers all afford similar feature sets as far as sync clients; apps and addons; storage space; etc. - so choosing one or the other really goes to the needs of the company and of course - what's in place already. If your company uses Google apps - Dropbox might make more sense because of tighter integrations. However - if you already use Office 365 in some iteration, OneDrive is already baked in.
Vin Campbell | TrustRadius Reviewer

SmartVault

Our due diligence on this application was a bit week. We read the reviews on its closet competition (Sharefile) but did not actually enter into a trial with them. We would definitely suggest that potential subscribers do so.
John Griffing | TrustRadius Reviewer

Return on Investment

OneDrive

  • One Drive has made it possible to have mobile offices, while keeping files synced.
  • One Drive has saved the need for external document backups as the could is used.
  • One Drive has made it possible to move forward with presentations even if a flash drive was left behind.
Heath Achatz | TrustRadius Reviewer

SmartVault

  • Expensive product but the ROI is still excellent.
  • Can't see how any accounting firm could get by without it.
John Griffing | TrustRadius Reviewer

Pricing Details

OneDrive

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SmartVault

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

OneDrive
8.7
SmartVault
9.0

Likelihood to Renew

OneDrive
9.0
SmartVault

Usability

OneDrive
9.2
SmartVault

Performance

OneDrive
9.0
SmartVault

Support Rating

OneDrive
7.7
SmartVault
2.0

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