OneSignal vs. Plivo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OneSignal
Score 8.0 out of 10
N/A
OneSignal’s omnichannel customer engagement platform offers push notifications, email, in-app messages, and SMS. OneSignal’s automated customer Journeys and one-off campaigns allow users to create messaging strategies that convert, inform, and retain audiences, with little to no coding required for setup.
$9
per month
Plivo
Score 7.5 out of 10
Mid-Size Companies (51-1,000 employees)
Plivo’s cloud communication platform offers a way for companies to modernize their business communications. Plivo’s API platform lets businesses incorporate voice and text messaging capabilities (both SMS and MMS) into their own applications, and offers SIP trunking and phone number rental services. Benefits of choosing Plivo include: • Supports sending messages and making voice calls to 190+ countries. • Enterprise-ready Premium Communication Network boasts an uptime…
$0
per SMS recieved
Pricing
OneSignalPlivo
Editions & Modules
Growth
9+
per month
Professional
999+
per month
Free
Free
Enterprise
Custom Pricing
SMS API Platform
$0
per SMS recieved
Zentrunk - SIP Trunking
$0
per call recieved/per minute
SMS API Platform
$0.01
per SMS sent
Zentrunk - SIP Trunking
$0.01
per call made/per minute
Voice API Platform
$0.01
per call recieved/per minute
Voice API Platform
$0.01
per call made/per minute
Local Numbers
$0.50
per month
Toll Free Numbers
$1
per month
Short Code
$500
per month
Offerings
Pricing Offerings
OneSignalPlivo
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalOptional
Additional Details
More Pricing Information
Community Pulse
OneSignalPlivo
Best Alternatives
OneSignalPlivo
Small Businesses
Vbout
Vbout
Score 10.0 out of 10
Telegram
Telegram
Score 8.7 out of 10
Medium-sized Companies
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.0 out of 10
Telegram
Telegram
Score 8.7 out of 10
Enterprises
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.0 out of 10
Telegram
Telegram
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OneSignalPlivo
Likelihood to Recommend
10.0
(9 ratings)
6.0
(3 ratings)
Usability
8.0
(1 ratings)
10.0
(1 ratings)
Support Rating
7.1
(2 ratings)
10.0
(2 ratings)
User Testimonials
OneSignalPlivo
Likelihood to Recommend
OneSignal
I think One Signal is very well suited for mobile app owners who want to be in touch with their user base more easily by sending push notifications and in-app messages. I'm not sure how well that works for SMS messaging as I haven't yet tried it. I wouldn't necessarily recommend it if your in-apps are very rare.
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Plivo
If you have a business and a phone you need Plivo so you can track all incoming calls. Using this service allows for you to track an[y] missed calls allowing you the ability to try to call potential customers, clients and see how you can help them with your products and or services.
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Pros
OneSignal
  • Send instant notifications without any delay.
  • Provide all the necessary features for testing.
  • Highly cost effective.
  • Great system to handle huge volume.
  • Great customer support.
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Plivo
  • Easy integration
  • Customer service is good
  • Services are prompt
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Cons
OneSignal
  • Is still in development: we know OneSignal is still in development and sometimes it takes longer to create or fulfill certain features.
  • Payment: payment menu is not at the glance, [and] is just difficult sometimes to find -it is a minor issue.
  • Send to certain custom segments through specific OneSignal IDs; you can do it though API doing a GET call with tools like Postman. If this can be done from OneSignal it would be great.
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Plivo
  • Customer support
  • Response times
  • Account transparency
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Usability
OneSignal
I give an 8 in this question mainly for 2 reasons: the products even if they look like complete and are highly customizable and usable, they are still missing some logical features. For example, send messages to a list of users - now days you can do it with postman and get calls. A second example is App messaging that is still in development and has many opportunities.
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Plivo
They deserve a 10+ rating starting from signing up to implementing their services. I am not the best person to get computer tasks done and this company made it a breeze.
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Support Rating
OneSignal
Their customer support has been top-notch. They are able to assist you in getting through any problems that you may have and respond in a very timely manner. I've dealt with them on 4-5 instances over the years and my issues were always resolved within a matter of a few business days.
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Plivo
  • It is good to use Plivo for integration, and also it provides easy access to APIs, and also, the UI is understandable.
  • Even a non-techy can use Plivo and integrate the services if required.
  • You have all the APIs available at a single place for your ready reference. Things are manageable and easy.
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Alternatives Considered
OneSignal
In my opinion, OneSignal documentation / API is more friendly [than] Firebase. Maybe because Firebase is already "too big," but OneSignal is focused on one solution that giving our notification through to our customer. In that case, OneSignal is chosen by our company. Several years after that, Firebase announced it supported [the] iOs platform too but our company already using OneSignal to our notification provider.
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Plivo
  • Yes, it is good to use Plivo, as per the pricing and ease of integration. Twilio has a difficult pattern for business developers and could be understood only by a developer.
  • Plivo has proper delivery reports as compared to Twilio. Using Plivo has helped us grow efficiently and in a good manner.
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Return on Investment
OneSignal
  • OneSignal has allowed us to grow number of subscribers in a short time.
  • We are able to send our news and offers easily and instantly.
  • We have become able to drive more website traffic and increase in sales.
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Plivo
  • None now that they no longer support their product
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ScreenShots