Opensense vs. SonicWall TZ

This solution is well suited for providing meaningful insights on brand reputation, compliance, and developing email/content strategies for marketing and sales team members. It integrates with email marketing software and provides very customizable analytics. It is not appropriate to be treated as a standalone email and content marketing solution, rather as an add-on to those tools.

Incentivized

Based on my experience, this is a solid platform for a small to mid sized company, especially when there is someone who has IT experience, or can get outsourced IT help. I would not recommend for someone who is a technology novice. Also, this is a competent device for someone who is looking to add VPN services for remote workers.

Incentivized

• Email Analytics
• Signature Compliance
• Integrations with other Marketing Tools

Incentivized

• If you have multiple sites and you want the connect the sites through secure medium this is best firewall for you.
• There are very advanced features helps you to connect the device easily and securely.
• Easy to connect the sites through advanced routing protocols.

Incentivized

• UI is very clunky
• A ton in pipeline, but not much dev happening
• Targeting is restricted to only like 300 people

Incentivized

• There are Service Bundles in SonicWall TZ that are Unlicensed and do not know why they have not be Activated - would need help to further understand benefits
• Do not know why Standard Support is Unlicensed
• WiFi range of TZ270W is very limited - need to add Access Points or Extended to obtain adequate coverage

Incentivized

Overall all useability is great. The tool is dummy-proof, so anyone can use it and run it. No IT knowledge needed besides connecting it to your mail server which their team will walk you through. After that, you can have fun with the tools and create what you want to create for your teams.

Incentivized

Overall the new interface is very logical and easy to navigate. We did struggle at first coming from the older interface and finding our way around the new. But our new users found it very simple to find what they were looking for. One negative we do all struggle with is packet cpature not always being clear how its set/what is being monitored. this could do with more information on teh intial page instead of having to look for it

Incentivized

Opensense customer service is by far the best! I have never had an issue once when calling in or submitting a ticket! They are very kind while working on the phone with them, and they explain everything to you! They will take the time with you to make sure everything gets solved.

Incentivized

Once you get to a competent technician the support experience is better. But I have found that the lower tiers of support are very slow to respond (like 1 email per day) and you typically have to re-explain yourself a couple times before they get it. I have not used Phone support, and that may be a better experience.

Incentivized

Opensense was the first company we interviewed, so cannot compare them well against industry competition.

Incentivized

SonicWall and WatchGuard are both fine appliances, but I am accustomed to the Barracuda NG. The Barracuda Control Center is so powerful and useful that it beats out the other two. SonicWall does a great job of dividing up firewall rules and NAT policies, but this is a preference among engineers.

• It has positively impacted our ability to securely and safely deliver email content to mass audiences

Incentivized

• We have three SonicWall TZ devices and they are very helpful in a VPN set up.
• The subscription costs for the different features has a great return on investment. It is very well worth the money.
• The antivirus component has been very effective on the computers and servers the SonicWall TZ device protects.

Incentivized