Likelihood to Recommend Well, in our case, because I have two use cases, one is with the operator, which obviously is super easy with OpenShift because it's just click, click start aside from the issue from the operator. But that's a different interview. And the other point is for the web portal that our portal team uses, it's very easy. Two perform a task needed for them to do their deployment, their pipelines, and their daily Java.
Read full review Having used some of the competitor's tools over the year I would say that SauceLabs provides a lot of value for money if you plan to run long sets of tests with high frequencies. Paying for a single slot means you can run tests whenever you want without creeping costs but it does make running tests in parallel require an extra slot. Currently, our test suite takes over three hours to run and at the moment it is cost prohibitive to purchase an extra slot. However, having access to live testing and integration with Appium is great.
Read full review Pros Scales very well. It provides you with a landing pad to modernize what you have in a phased approach so you don't have to do it all at once, right? You can take small pieces of work and implement those on OpenShift over time. It enables us to be able to implement things like GI ops configuration as a service, and infrastructure as a service using the tools that are native to OpenShift, which gives us far greater reliability and consistency as far as monitoring for any kind of drift and configuration or unauthorized changes. So it pretty much gives us a lot of visibility on things that are otherwise relatively difficult to see using the old means of doing what we do. So it provides us with a modern set of tools to accomplish all those objectives. Read full review Provides a comprehensive selection of browser and platform versions for test automation and CI/CD pipeline support Provides a rich selection of browser/platform availability for customer issue reproduction Provides a comprehensive set of virtual mobile device configurations for automation and availability Sauce Labs' SaaS and self service tools work and perform well Read full review Cons Network of observability, so having one single screen to see to have some network-related metrics for the pod levels. Also at the cluster itself level and more importantly is ease of use for troubleshooting when there's any timeout. This has been the single kind of issue I've been facing for my three years of experience with OpenShift and it hasn't been an easy task for such troubleshooting. Read full review I've had four changes in account managers over the past couple of years. They ranged from super experienced/advocate to some that seems relatively junior/a bit removed. I understand this happens but clarity on what I can expect with these partnerships would be valuable. What I've gotten in the end has varied dramatically. Read full review Likelihood to Renew Leverage OpenShift Online constantly at both the free and paid tiers. While AWS is convenient, it often brings more administration than I want to deal with for a quick application (i.e. Drupal or Wordpress blog). OpenShift also simplifies the DNS registration and ability to share application environments with team members
Read full review As we currently know, there's nothing on the market with a big feature set like saucelabs at their current price point. Along with the business not having to learn a whole new tool to use again and the ability to refresh our private devices and the continuously growing number of public devices available and features.
Read full review Usability As I said before, the obserability is one of the weakest point of OpenShift and that has a lot to do with usability. The Kibana console is not fully integrated with OpenShift console and you have to switch from tab to tab to use it. Same with Prometheus, Jaeger and Grafan, it's a "simple" integration but if you want to do complex queries or dashboards you have to go to the specific console
Read full review It is an incredibly easy service to use for what its primary intention is. The only reason a point is deducted is because more feature enrichment can be done around the Sauce Connect Proxy utility and the
Jenkins Sauce OnDemand plugin. User Account administration also needs more work, such as the addition of user groups, rather than a simple hierarchy of users.
Read full review Reliability and Availability Yes, Sauce labs is always there, and it is easy to troubleshoot when you are having any connectivity issue, they always keep you informed when they plan to perform any type of maintenance window on their side in advance, so you can plan and will not affect your current work. I do not recall any outage.
Read full review Performance Applications deployed to OpenShift clusters stay responsive when peak load hits or when the traffic dies down - since the platform reacts by scaling out or scaling in the deployed applications elastically - achieved through' policy sense and response automation - leveraging monitoring, measuring (metrics), auto-scaling to meet SLAs, SLOs, and SLIs. This approach works for stateless or stateful business logic hosting applications. The deployed applications perform consistently, stably, and securely across many deployment platforms - public clouds, private data centers, at the edge, or on factory floors - hosted by bare metal or virtual environments.
Read full review The time where they acquired TestObject and were trying to integrate their services would probably be the most annoying time. Annoying as features were in two separate places (websites) for example. But since the introduction of their unified platform, we haven't run into any issues as of yet and we've used them for at least 5-6 years now.
Read full review Support Rating Their customer support team is good and quick to respond. On a couple of occassions, they have helped us in solving some issues which we were finding a tad difficult to comprehend. On a rare occasion, the response was a bit slow but maybe it was because of the festival season. Overall a good experience on this front.
Read full review The people here are just so friendly and personable. For instance, Tristan Lombard answered every single email with a very cheery tone and not only did he diagnose my issue, he also made sure to ask how my day was going. Keep it up
Read full review Implementation Rating I am not sure if it's my company that makes getting Sauce Labs integrated into the team difficult or is it Sauce Labs. The process for getting Sauce Labs for a project is quite a tedious process and the information for using Sauce Labs initially is quite lacking. There is little support for getting started
Read full review Alternatives Considered We had some existing apps and were looking for a platform to modernize our app deployments and scale for future growth. Based on Kubernetes, OpenShift offers more flexibility and customization. We could deploy any type of containerized application, not just Cloud
Foundry -specific ones. I particularly liked the built-in security and its focus on rapid and automated deployments. Moreover, our cloud strategy isn't set in stone. OpenShift's flexibility means we could deploy on-prem, in multiple public clouds, or use a hybrid approach - something other products couldn't offer as expected.
Read full review We have also tested out Browser Stack, which at the time was more geared towards manual testing. Although it appeared to support more mobile devices/browsers, we also wanted something that can plugin in easily with our existing Selenium test scripts. Sauce Labs was definitely more geared towards our goals at the moment which were to automation functional/regression testing and build it into our release pipeline.
Read full review Contract Terms and Pricing Model It's easy to understand what are being billed and what's included in each type of subscription. Same with the support (Std or Premium) you know exactly what to expect when you need to use it. The "core" unit approach on the subscription made really simple to scale and carry the workloads from one site to another.
Read full review Scalability With private devices, you have full reign over usage of them, so no complaints there. Public devices are available if no one else is using it, which is understandable. Browser VMs are based on number of open sessions and Saucelabs give you a certain number depending on what you need. If you need more, then you pay for more. It is as simple as that. You need more devices, then you can pay for more private ones too. A workaround for public devices is to pick the first available one and not be too picky, that's if you are able to of course.
Read full review Return on Investment I'll say a lot of positive impact because when we started making this product aware to all the application domains in our business, they saw how easy to use. I mean we are giving a lot of control to the development team, how they can scale their application, how can they check the health of the application, and what action they can take if they are in any kind of failure or even meeting the business's SLA. So there are a lot of capabilities and those are really new features they can use. Those I think are a good use of OpenShift. Read full review Eh... Negligible? Being on AWS West makes it quite a few hops for us, so the process times out every now and again. That is frustrating. I can't really speak to the dollars, as I am not privy to the information. Read full review ScreenShots