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OpenText Availability vs. VMware Site Recovery Manager

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Availability

    Score10 out of 10
    N/ACarbonite acquired Double-Take, a data replication and disaster recovery option, in early 2017. The technology now powers OpenText Availability, the high availability and data replication product.N/A

    VMware SRM

    Score9 out of 10
    N/AVMware's Site Recovery Manager (VMware SRM) is a disaster recovery option, used to automate orchestration of failover and failback to minimize downtime and improve availability with VMware Site Recovery Manager.N/A
    Pricing
    OpenText AvailabilityVMware SRM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText AvailabilityVMware SRM
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    OpenText AvailabilityVMware SRM
    Small Businesses
    No answers on this topic
    Arcserve ShadowProtect
    Score6.7 out of 10
    Medium-sized Companies
    Qlik Replicate
    Score10 out of 10
    Datto SIRIS
    Score9.8 out of 10
    Enterprises
    Qlik Replicate
    Score10 out of 10
    HPE Zerto Software
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText AvailabilityVMware SRM
    Likelihood to Recommend
    10.0
    (11 ratings)
    7.3
    (7 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (2 ratings)
    9.0
    (1 ratings)
    Support Rating
    7.3
    (1 ratings)
    7.0
    (2 ratings)
    User Testimonials
    OpenText AvailabilityVMware SRM
    Likelihood to Recommend
    OpenText
    I believe it would work well with continuous replication in a DR scenario with no time limits and having the ability to fail back is a bonus, but in a one off move the decision to restrict the time it can sync for has proven to be an issue for us.
    Incentivized
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    VMware by Broadcom
    It's quite well suited for a medium to large size VMWare virtualization infrastructure where your production infrastructure can be failed over to a disaster recovery site. There are other cheaper options for a smaller budget business. Also, for a non mission critical virtual infrastructure, you can simply use VM backups such as Veeam backups for restoring failed VMs
    Incentivized
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    Pros
    OpenText
    • A product is worthless in my opinion if you don't have a great support team to work with. I've had issues with replication jobs that were resolved quickly and easily by the support team.
    • DR - Doubletake is the only tool that I'm aware of that can handle DR replication of both physical and virtual environments. There sre others, but they use a snapshot technology, where doubletake has continuous replication of data.
    • Move - we have moved physical and virtual environments from around the world without ever having to leave the office. One of the companies we migrated started off with their equipment in Switzerland, and after the servers were in a fully protected state in the US, that failover to the new location took 45 min.
    Incentivized
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    VMware by Broadcom
    • Easy configuration and setup.
    • Testing of a particular VM or datastore with several VMs is easy.
    • Auto configuration of IPs makes the process even easier.
    Incentivized
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    Cons
    OpenText
    • The initial set-up can be challenging in some regard.
    • Would like to see version updates that support all OS. Unfortunately we use several OS and are on an older version with 7 of our 8 servers.
    • Will be doing the upgrades to version 8 shortly and hope the software is compatible with all OS.
    Incentivized
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    VMware by Broadcom
    • It’s unfortunate, but more and more, the quality of VMware’s products and the technical support teams behind them has degraded significantly. We have opened several support requests within the last few months and ended up resolving a large majority ourselves due to the poor performance of their remote teams.
    • VMware is suffering from the same illness that’s affecting multiple U.S. technology firms, in that their focus has shifted completely away from their customers and moved to pleasing investors. In doing so, clients suffer because they do not get properly tested products and the support teams behind them are very weak and overwhelmed.
    • We worked close to a month trying to get SRM V6.5 to work. We have worked with many previous versions of SRM in the past while using HP EVAs, NetApps and Hitachi arrays, and we can honestly say that we are greatly disappointed with this release and the company.
    • We escalated right up to engineering, but their response times were brutally slow; the technicians were juniors at best.
    • As a technology leader, the last thing you want during a DR is to be dealing with a company that just can't deliver. SRM is not cheap, and you would expect much better products and support from VMware.
    • If you are comparing products, try other companies like Veeam... We ended up using them instead, the setup and execution was easy and seamless, and they answered all our questions quickly and efficiently. They actually do care about their clients.
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    Likelihood to Renew
    OpenText
    No answers on this topic
    VMware by Broadcom
    - easy to set up - easy to protect critical servers in case of disaster
    Incentivized
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    Usability
    OpenText
    Cabonite Availability is a very practical and useful tool that can help any business weather any type of IT disaster. The ease and quickness of restoring data helps us provide as seamless an experience as possible. Many times our customers will never know there was an outage. This brings confidence in our brand and improves our organization's standing and reputation.
    Incentivized
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    VMware by Broadcom
    VMWare SRM is very easy to use and configure. You don't have to be a virtualization expert to learn SRM configuration and execution.
    Incentivized
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    Support Rating
    OpenText
    Once through to support it is very good and they have assisted us through a number of issues. I don't always think that they provide a solution, more a workaround, but in a move situation where each copy is moving once, that isn't an issue. I'd be more concerned if we were using it to manage a DR scenario.
    Incentivized
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    VMware by Broadcom
    Sometimes we have to struggle explaining the problem and getting it resolved on priority. The overall quality of support team is not as good as it used to be in past.
    Incentivized
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    Alternatives Considered
    OpenText
    It is better for critical apps than Veeam due to the lower RPO. Veeam is favoured by some customers due to it's attractive price point. Zerto is a very strong product and is innovating continuously. I don't see so much of this from DoubleTake.
    Incentivized
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    VMware by Broadcom
    Entertained Veeam, however with SRM's tight integration and "brand" it was an easy decision. The cost for a 25 server license also weighed in the decision for using a VMware product. Plus I am a VMware fan and feel this option to go with SRM will transcend jobs.
    Incentivized
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    Return on Investment
    OpenText
    • From data recovery perspective for customers- Carbonite DoubleTake is a good solution.
    • The honest price for Carbonite DoubleTake and for the ROI -it's a good transaction for the customer.
    Incentivized
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    VMware by Broadcom
    • The biggest positive is that we have a data recovery solution that we can test and verify in a live condition. Prior to this we were only hoping we could recover from a disaster.
    • We've been only running for 4 months and haven't had to use SRM.
    Incentivized
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