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OpenText Core Email Threat Protection vs. SentinelOne Singularity

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Core Email Threat Protection

    Score7.5 out of 10
    N/AOpenText Core Email Threat Protection defends inbound, outbound, and internal email from phishing, ransomware, and email compromise. The solution combines capabilities of the former Webroot Email Security Powered by Zix (formerly Zix Email Threat Protection) and AppRiver.N/A

    SentinelOne Singularity

    Score9 out of 10
    N/ASentinelOne is endpoint security software, from the company of the same name with offices in North America and Israel, presenting a combined antivirus and EDR solution.

    $4

    per agent, per month

    Pricing
    OpenText Core Email Threat ProtectionSentinelOne Singularity
    Editions & Modules
    No answers on this topic
    Singularity Ranger IoT
    $4
    per agent, per month
    Singularity Core
    $6
    per agent, per month
    Singularity Control
    $8
    per agent, per month
    Singularity Complete
    $12
    per agent, per month
    Singularity Cloud
    $36
    per VM/Kubernetes worker node, per month
    Offerings
    Pricing Offerings
    OpenText Core Email Threat ProtectionSentinelOne Singularity
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    OpenText Core Email Threat ProtectionSentinelOne Singularity
    Considered Both Products
    OpenText
    No answer on this topic
    SentinelOne
    No answer on this topic
    Key User Insights
    Would buy again
    69%
    Would buy again
    9 Answers
    100%
    Would buy again
    14 Answers
    Delivers good value for the price
    85%
    Delivers good value for the price
    11 Answers
    100%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    77%
    Happy with the feature set
    10 Answers
    100%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    9 Answers
    92%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    12 Answers
    93%
    Implementation went as expected
    13 Answers
    Features
    OpenText Core Email Threat ProtectionSentinelOne Singularity
    Secure Email Gateway
    Comparison of Secure Email Gateway features of OpenText Core Email Threat Protection and SentinelOne Singularity
    Feature
    OpenText Core Email Threat Protection
    7.7
    9 Ratings
    9% below category average
    SentinelOne Singularity
    -
    Ratings
    Anti-malware10.07 Ratings00 Ratings
    Customizability5.38 Ratings00 Ratings
    Data Loss Protection9.05 Ratings00 Ratings
    Threat Detection7.39 Ratings00 Ratings
    Sandboxing7.06 Ratings00 Ratings
    End-to-End Encryption10.09 Ratings00 Ratings
    Management Tools5.49 Ratings00 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of OpenText Core Email Threat Protection and SentinelOne Singularity
    Feature
    OpenText Core Email Threat Protection
    -
    Ratings
    SentinelOne Singularity
    9.2
    15 Ratings
    8% above category average
    Anti-Exploit Technology00 Ratings9.614 Ratings
    Endpoint Detection and Response (EDR)00 Ratings9.915 Ratings
    Centralized Management00 Ratings8.915 Ratings
    Hybrid Deployment Support00 Ratings8.67 Ratings
    Infection Remediation00 Ratings9.815 Ratings
    Vulnerability Management00 Ratings7.712 Ratings
    Malware Detection00 Ratings9.915 Ratings
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    OpenText Core Email Threat ProtectionSentinelOne Singularity
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    Score8.6 out of 10
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    Score8.8 out of 10
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    User Ratings
    OpenText Core Email Threat ProtectionSentinelOne Singularity
    Likelihood to Recommend
    6.4
    (60 ratings)
    9.5
    (18 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    10.0
    (1 ratings)
    Usability
    7.0
    (29 ratings)
    8.6
    (8 ratings)
    Support Rating
    8.3
    (27 ratings)
    9.2
    (4 ratings)
    User Testimonials
    OpenText Core Email Threat ProtectionSentinelOne Singularity
    Likelihood to Recommend
    OpenText
    I think that Webroot Email Security is good for small-medium sized businesses who are on a budget for email security. They actually have a great encryption system for outbound email, and so if you bundle those together then it puts everything in the same pane of glass and that is nice. Over the last few years this company was purchased by OpenText, and I have seen some improvements because of that, but this product is not innovating like other emails solutions based on new threats that are emerging. I would say if you have a relatively low volume of inbound email, then this solution would suffice.
    Incentivized
    Read full review
    SentinelOne
    It works extremely well for investigating the root cause analysis of events because you can see so much detail into what was happening before, after, and around the detective incident. A weak point would be when the AI gets a little over-aggressive or doesn’t quite understand the use case for specific tools. Our RMM tool was detected as a pup.
    Read full review
    Pros
    OpenText
    • Makes it easy for those receiving emails to create an account and retrieve the email.
    • Peace of mind knowing emails are secure, and can be tracked.
    • Monitoring inbound email threats is easy.
    • Support has been very quick resolving or explaining support tickets I've created.
    Incentivized
    Read full review
    SentinelOne
    • Installs on all of our Windows machines and only requires 1 reboot for the install to finish.
    • It allows you to customize the UI and filters based on your use case.
    • Gives a very high level of visibility into any concerns you have or should have in your network.
    Incentivized
    Read full review
    Cons
    OpenText
    • The admin interface seems a bit shabby. It's time for a refresher course.
    • Being able to modify our own security word without having to contact Zix.
    • Users may not enjoy needing to log in to access messages through the secure site.
    Incentivized
    Read full review
    SentinelOne
    • Possibly for compatibility with legacy Windows OS's and non Windows OS's.
    • Some settings are greyed out and unable to change but I believe this is to protect you from making a bad configuration change.
    • Could do better with reporting at the base level subscription.
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.
    Incentivized
    Read full review
    SentinelOne
    Reliable for simple installation and above all efficient
    Incentivized
    Read full review
    Usability
    OpenText
    It is much simpler to configure and operate in comparison to other anti-spam applications. Zix's customer usage is comparable to that of other spam filters on the market; but, in terms of convenience of use, Zix comes out on top. Daily delivery of logs is provided, and the user is not required to sign in order for an email to be sent.
    Incentivized
    Read full review
    SentinelOne
    There are some minor issues with the platform that can be mildly frustrating, but the overall performance, peace of mind, and ROI make it worth using. The management console is intuitive and easy to learn, the endpoint clients are simple but give IT professionals enough data to make management easy and simple
    Incentivized
    Read full review
    Support Rating
    OpenText
    AppRiver's support from our perspective replaces the Microsoft365 Support we typically would have to receive from Microsoft by ticket. Instead, AppRiver supports us by phone, live chat, or email. Being able to get a hold of someone quickly makes a huge difference, especially when an issue is urgent and we can't wait hours or days for a response from Microsoft.
    Incentivized
    Read full review
    SentinelOne
    Their support is good and quick to respond. The one issue we faced was when a non-protection issue arose there was a lot of dancing around trying to figure things out. This was frustrating as it took significantly longer to figure out issues. Lots of repetitive log gathers, screen caps, uninstalls that never seemed to resolve issues. Eventually, the product would be updated and the issue seemed to be resolved, but seemed to be the only solution.
    Incentivized
    Read full review
    Alternatives Considered
    OpenText
    Cost is competitive, but factoring in Office licensing really made sense for my organization. Cost is lower for more features - I was able to move to Zix and get the top of the line package, moving from a mid-tier product at a competitor. Workflows and process have improved, and the filter is more accurate than our previous filter
    Incentivized
    Read full review
    SentinelOne
    SentinelOne had all of the major features that we were looking for. The other products either required too much administrative attention or were lacking key features. For example, one could be uninstalled by the end user. We required that the installation be password protected to protect against end user disabling or uninstalling. One product required manual intervention for all remediation which put to high a burden on limited staff. All products are always being revised so these may no longer be issues but they had a significant impact on our decision.
    Incentivized
    Read full review
    Return on Investment
    OpenText
    • Protecting patient information
    • Users have to complete an account setup in order to view the encrypted email in a portal. Other platforms just let you open the email without having to setup an account.
    • Pretty easy to use if you don't make many customizations to it.
    Incentivized
    Read full review
    SentinelOne
    • SentinelOne has already proved its value by stopping attacks that would have gone otherwise unnoticed until much later in their infection process.
    • The Vigilance team has provided quick response to threats that were not easily contained via the automated response SentinelOne's agents provide. This has given us a significant piece of mind.
    Incentivized
    Read full review
    ScreenShots

    SentinelOne Singularity Screenshots

    Screenshot of SentinelOne