OpenText Core Endpoint Backup, formerly Carbonite Endpoint, provides an enterprise-grade backup solution for all endpoints, including mobile devices or devices spread across a distributed enterprise network.
Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.
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Quantum StorNext is well suited in environments with a high, fast paced workflow, with lots and lots of client systems connected, all needing to share the same assets, where you cannot have one moment of downtime. With the pace nowadays that clients expect work to get done, as opposed to 10 years or so ago (pre-iPhone social media instant instant gotta have it right away days), even downtime of 30 minutes can back up your whole workflow. As they say, time is money and Quantum StorNext almost certainly guarantees you have little to no downtime at all. It just works, silently, quietly in the background, making sure everyone is performing at 100% of their potential or more.
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It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
It's safe and reliable. We have been using it for a couple of years now and had no major issues.
Their phone support is excellent.
It's also really easy to maintain your backed up data to reduce redundancy.
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Quantum StorNext just works and by that, I mean it just works flawlessly in the background, while your artists are doing their creative work on jobs with clients. Technical issues and hold-ups should never get in the way of the creative process.
There is a lot of flexibility with StorNext and options available in software and hardware, to customize the best solution for your workflow.
Great customer support and response times when things do need supporting, whether there is an issue with a piece of hardware (i.e. battery backup to a controller unit that needs replacing). Quantum along with our local support vendor are fast to respond.
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To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
I have not had to do a restore at this time so I cannot comment on the restore process.
I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.
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Price. Obviously, when you are at the level of performance that is needed for our work, Quantum can only go so low as a company on cost, to give their customers a blockbuster deal. But any possible discount here and there helps, and Quantum does their best to lower it as low as possible with bundles and pricing deals. By no means is price a deterring factor, for if you are playing at this level (Ferrari vs Camaro), you know it's going to expensive, but it's a solid investment if you want the reliability and performance. And it's actually cheaper when you compare it to other competitors, along with upgrade paths down the road that will cost you less.
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I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.
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Our first shared storage was from Facilis. This is a great company, with great hardware and software, of which we use in our NYC office. At the time, it did what we needed it to do and performed smoothly. But then our workflow expanded dramatically and needed to look for the level of SANs in the Quantum range. We passed our Facilis along to the NYC office and ended up getting an Active Storage SAN, which ran on StorNext. That company unfortunately went out of business a few years back (they are back in business within the last year, but I think Chinese owned), so we looked into getting a fully integrated all-in-one Quantum system that included its branded storage and MDCs to work with StorNext.
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Carbonite Endpoint has demonstrated value in its ability to easily restore seemingly lost files for remote users.
While we haven't yet had to exercise it, knowing we have the option of remotely wiping endpoints containing sensitive data has brought confidence to our management team that we can mitigate data breaches through preventable means.
The privacy issue around device tracking is costing the company in terms of employee trust and morale and needs to be mitigated with appropriate messaging and/or disabling of this feature.
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Quantum StorNext has allowed us to not only perform at a higher level, but greatly expand how many client systems are connected to the SAN. Prior to Quantum, our old SAN could barely handle the workload of half the client systems we have now. So for ROI, I'm not involved with the actual numbers, but I know our work with clients has expanded ten fold and there is no sign of it slowing down.
Confidence and my time not wasted, working with the support vendors to solve a problem. My time is then spent on other areas and projects in the company, not on phone calls and emails.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
