OpenText Documentum vs. Oracle Primavera Submittal Exchange

Documentum is best used in medium to large institutions that can afford it, have alternate solutions for web publishing, and who have either in-house developers or can hire good Documentum developers (not the ones who know Java but do not understand ECM). It is, in my opinion, the best heavy duty ECM solution out there, assuming OT is not gutting it as we speak. That is my only hesitation to not giving it a 10, OpenText is an unknown quantity in this and I worry that they will only support Documentum until they have figured out how to fill the gap between Documentum and OT and then offer a migration path to OT with a Documentum sunsetting as an incentive.

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[Oracle Primavera Submittal Exchange] is very easy to train new users on it and have everyone on the same page. The daily reminder emails can be a pain but if there are documents needed from a trade it is a great way to remind the the it is in their ball of court to act accordingly and get the documents uploaded because there might be other trades waiting on them.

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• Records management: Compared to other content management systems, this provides a efficient and scalable solution. It gives lot of flexibility in managing the content as Records or Legal holds.
• Workflow system has external plugins to connect with FAX, Mail, Database and FTP servers etc. which gives an option to integrate with any system with documentum.
• Creation of websites and maintenance is easy. Content authors can create the pages with effective mechanism.

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• It is very easy to navigate the site and find what you are looking for.
• They have a great support team.
• It is easy to remind different trades via notification of there are documents or submittals needed for them.

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• WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
• EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.

• The daily reminder emails can quickly keep filling up your inbox.
• I can't think of anything else because it is very easy to use.

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Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.

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The interface if fairly intuitive and the graphic display of many forms and reports is much better than Procore. I started using Submittal Exchange about 17 years ago. Primavera has worked to add features, but I have not been able to integrate them all into my workflow. I still use the original features more than the new ones.

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Support is better than with ECM, but could use some improvement.

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At the time it was purchased it was one of the best, most robust solutions available on the market.

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My company uses Submittal Exchange when required by the client. The cost is too expensive for us to select as an enterprise because other clients require that we use different software.

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• After this product, the client is able to manage content security and due to it, the client is able to use the business process, and this really reduces effort and increases the profit in business.
• It provides integration with SAP easily which really helps the client to manage this effectively and with minimum effort system is ready to use.
• Also searching, automated flows also create a bigger impact and reduce a lot manual effort.

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• It has allowed us to manage our submittals better and get the back in a timely manner to schedule projects accordingly and keep the flow going.
• It can be a little time consuming to get the project data entered but if done right, it is worth it.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info