OpenText Documentum vs. PinPoint Document Management Software (DMS)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpenText Documentum
Score 8.6 out of 10
N/A
OpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise processes in the most regulated business environments.N/A
PinPoint DMS
Score 9.0 out of 10
N/A
PinPoint DMS, from LSSP Corporation, is presented as a fully customizable, non-technical approach to storing and editing files with built-in workflow, onboarding, and retention management.
$17
per month
Pricing
OpenText DocumentumPinPoint Document Management Software (DMS)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
OpenText DocumentumPinPoint DMS
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalOptional
Additional Details——
More Pricing Information
Community Pulse
OpenText DocumentumPinPoint Document Management Software (DMS)
Top Pros

No answers on this topic

Top Cons
Features
OpenText DocumentumPinPoint Document Management Software (DMS)
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
OpenText Documentum
9.2
7 Ratings
11% above category average
PinPoint Document Management Software (DMS)
-
Ratings
Content capture & imaging10.07 Ratings00 Ratings
File sync, storage & archiving9.07 Ratings00 Ratings
Document management9.07 Ratings00 Ratings
Records management9.07 Ratings00 Ratings
Content search & retrieval9.07 Ratings00 Ratings
Enterprise content collaboration9.07 Ratings00 Ratings
Content publishing & creation9.07 Ratings00 Ratings
Security, risk management & information governance10.07 Ratings00 Ratings
Contract lifecycle management9.07 Ratings00 Ratings
Automated workflows9.03 Ratings00 Ratings
Artificial intelligence9.03 Ratings00 Ratings
Mobile support9.03 Ratings00 Ratings
Integration10.03 Ratings00 Ratings
Best Alternatives
OpenText DocumentumPinPoint Document Management Software (DMS)
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Score 9.7 out of 10
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MediaValet
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Score 9.8 out of 10
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Score 9.7 out of 10
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Score 9.8 out of 10
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Score 9.2 out of 10
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User Ratings
OpenText DocumentumPinPoint Document Management Software (DMS)
Likelihood to Recommend
9.0
(10 ratings)
9.0
(1 ratings)
Likelihood to Renew
8.0
(4 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
7.0
(1 ratings)
9.0
(1 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
OpenText DocumentumPinPoint Document Management Software (DMS)
Likelihood to Recommend
OpenText
Documentum is best used in medium to large institutions that can afford it, have alternate solutions for web publishing, and who have either in-house developers or can hire good Documentum developers (not the ones who know Java but do not understand ECM). It is, in my opinion, the best heavy duty ECM solution out there, assuming OT is not gutting it as we speak. That is my only hesitation to not giving it a 10, OpenText is an unknown quantity in this and I worry that they will only support Documentum until they have figured out how to fill the gap between Documentum and OT and then offer a migration path to OT with a Documentum sunsetting as an incentive.
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LSSP Corporation (PinPoint DMS)
Pinpoint is great if you have a lot of documents that need to be organized in a specific way. It works really well for our organization which has to go through an annual audit. Anything the auditors might need can be easily found and emailed to them with only a few clicks of the mouse rather than digging through file cabinets and storage boxes
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Pros
OpenText
  • Records management: Compared to other content management systems, this provides a efficient and scalable solution. It gives lot of flexibility in managing the content as Records or Legal holds.
  • Workflow system has external plugins to connect with FAX, Mail, Database and FTP servers etc. which gives an option to integrate with any system with documentum.
  • Creation of websites and maintenance is easy. Content authors can create the pages with effective mechanism.
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LSSP Corporation (PinPoint DMS)
  • Workflows
  • Document searching
  • customization
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Cons
OpenText
  • WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
  • EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.
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LSSP Corporation (PinPoint DMS)
  • I would like to see more functionality with the contact manager system
  • We still haven't been able to master the automatic filing feature
  • It is difficult to make changes to the setup after you have been using it a while, kind of stuck with the way you organize things.
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Likelihood to Renew
OpenText
Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
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LSSP Corporation (PinPoint DMS)
No answers on this topic
Usability
OpenText
No answers on this topic
LSSP Corporation (PinPoint DMS)
It does take some time to learn about all of the features and systems within Pinpoint. It is also slightly difficult to set up, however, we have invested a lot of time into making it work for our organization and we don't regret that investment at all. The Pinpoint staff has always been very helpful and accommodating to anything we need.
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Support Rating
OpenText
Support is better than with ECM, but could use some improvement.
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LSSP Corporation (PinPoint DMS)
The support team with Pinpoint is wonderful. I have always had all of my questions answered in a very timely manner by someone who knows my system and understands our goals. I always feel listened to and our problems are taken care of. I enjoy the option to email for assistance or jump on a quick conference call to talk about an issue
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Alternatives Considered
OpenText
At the time it was purchased it was one of the best, most robust solutions available on the market.
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LSSP Corporation (PinPoint DMS)
No answers on this topic
Return on Investment
OpenText
  • After this product, the client is able to manage content security and due to it, the client is able to use the business process, and this really reduces effort and increases the profit in business.
  • It provides integration with SAP easily which really helps the client to manage this effectively and with minimum effort system is ready to use.
  • Also searching, automated flows also create a bigger impact and reduce a lot manual effort.
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LSSP Corporation (PinPoint DMS)
  • Saves time
  • Saves money
  • Increased audit performance
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ScreenShots