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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Documentum

    Score9 out of 10
    N/AOpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise processes in the most regulated business environments.N/A

    Qualio

    Score6.9 out of 10
    N/AQualio is an all-in-one quality management platform helping companies maintain compliance, managed documents, audits, suppliers and complaints in one place.N/A

    SAP Audit Management

    Score9.3 out of 10
    N/ASAP Audit Management streamlines internal audit activities with mobile capabilities. The product enables documentation of evidence, organization of work papers, and creation of audit reports. It can be deployed on premises or in the cloud.N/A
    Pricing
    OpenText DocumentumQualioSAP Audit Management
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText DocumentumQualioSAP Audit Management
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesNoNo
    Entry-level Setup FeeOptionalOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    OpenText DocumentumQualioSAP Audit Management
    Considered Multiple Products
    OpenText
    No answer on this topic
    Qualio
    Chose Qualio
    Qualio is more intuitive to use and more economical for a small enterprise. I was not working for the company at the time it was selected, although I have experience with several other QMS systems and found Qualio to have some unique properties, such as the configurable …
    Incentivized
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    81%
    Would buy again
    13 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    14 Answers
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    94%
    Happy with the feature set
    15 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    77%
    Lived up to sales and marketing promises
    10 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    85%
    Implementation went as expected
    11 Answers
    No answers on this topic
    Features
    OpenText DocumentumQualioSAP Audit Management
    Enterprise Content Management
    Comparison of Enterprise Content Management features of OpenText Documentum and Qualio and SAP Audit Management
    Feature
    OpenText Documentum
    9.2
    7 Ratings
    13% above category average
    Qualio
    -
    Ratings
    SAP Audit Management
    -
    Ratings
    Content capture & imaging10.07 Ratings00 Ratings00 Ratings
    File sync, storage & archiving9.07 Ratings00 Ratings00 Ratings
    Document management9.07 Ratings00 Ratings00 Ratings
    Records management9.07 Ratings00 Ratings00 Ratings
    Content search & retrieval9.07 Ratings00 Ratings00 Ratings
    Enterprise content collaboration9.07 Ratings00 Ratings00 Ratings
    Content publishing & creation9.07 Ratings00 Ratings00 Ratings
    Security, risk management & information governance10.07 Ratings00 Ratings00 Ratings
    Contract lifecycle management9.07 Ratings00 Ratings00 Ratings
    Automated workflows9.03 Ratings00 Ratings00 Ratings
    Artificial intelligence9.03 Ratings00 Ratings00 Ratings
    Mobile support9.03 Ratings00 Ratings00 Ratings
    Integration10.03 Ratings00 Ratings00 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of OpenText Documentum and Qualio and SAP Audit Management
    Feature
    OpenText Documentum
    -
    Ratings
    Qualio
    -
    Ratings
    SAP Audit Management
    10.0
    1 Ratings
    14% above category average
    Remote monitoring00 Ratings00 Ratings10.01 Ratings
    Network device monitoring00 Ratings00 Ratings10.01 Ratings
    Multiple Server Monitoring00 Ratings00 Ratings10.01 Ratings
    Multi-device monitoring00 Ratings00 Ratings10.01 Ratings
    Automated alerts and notifications00 Ratings00 Ratings10.01 Ratings
    Management Tasks
    Comparison of Management Tasks features of OpenText Documentum and Qualio and SAP Audit Management
    Feature
    OpenText Documentum
    -
    Ratings
    Qualio
    -
    Ratings
    SAP Audit Management
    9.0
    1 Ratings
    8% above category average
    Patch Management00 Ratings00 Ratings10.01 Ratings
    Service configuration management00 Ratings00 Ratings9.01 Ratings
    Software and hardware inventory00 Ratings00 Ratings8.01 Ratings
    Policy-based automation00 Ratings00 Ratings9.01 Ratings
    Reporting
    Comparison of Reporting features of OpenText Documentum and Qualio and SAP Audit Management
    Feature
    OpenText Documentum
    -
    Ratings
    Qualio
    -
    Ratings
    SAP Audit Management
    10.0
    1 Ratings
    21% above category average
    Performance data reports00 Ratings00 Ratings10.01 Ratings
    Customizable reporting00 Ratings00 Ratings10.01 Ratings
    Data visualization00 Ratings00 Ratings10.01 Ratings
    Risk analysis00 Ratings00 Ratings10.01 Ratings
    Security
    Comparison of Security features of OpenText Documentum and Qualio and SAP Audit Management
    Feature
    OpenText Documentum
    -
    Ratings
    Qualio
    -
    Ratings
    SAP Audit Management
    8.7
    1 Ratings
    5% above category average
    Data backup and recovery00 Ratings00 Ratings9.01 Ratings
    Antivirus and malware management00 Ratings00 Ratings7.01 Ratings
    Administrator access control00 Ratings00 Ratings10.01 Ratings
    Best Alternatives
    OpenText DocumentumQualioSAP Audit Management
    Small Businesses
    Egnyte
    Score9.3 out of 10
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Epicor ECM
    Score7.7 out of 10
    No answers on this topic
    No answers on this topic
    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    OpenText DocumentumQualioSAP Audit Management
    Likelihood to Recommend
    9.0
    (10 ratings)
    6.4
    (16 ratings)
    10.0
    (4 ratings)
    Likelihood to Renew
    8.0
    (4 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    6.7
    (3 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (1 ratings)
    10.0
    (2 ratings)
    8.5
    (2 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    OpenText DocumentumQualioSAP Audit Management
    Likelihood to Recommend
    OpenText
    Documentum is best used in medium to large institutions that can afford it, have alternate solutions for web publishing, and who have either in-house developers or can hire good Documentum developers (not the ones who know Java but do not understand ECM). It is, in my opinion, the best heavy duty ECM solution out there, assuming OT is not gutting it as we speak. That is my only hesitation to not giving it a 10, OpenText is an unknown quantity in this and I worry that they will only support Documentum until they have figured out how to fill the gap between Documentum and OT and then offer a migration path to OT with a Documentum sunsetting as an incentive.
    Incentivized
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    Qualio
    This is one of the most user-friendly QMS programs I have used because it does not require lengthy training to navigate the system. We are able to bring on a new employee and have them start their own initial onboard training in Qualio with only a simple introductory message that shares a few key instructions. The available training in Qualio Help has proved very effective when needed. An individual can pick whatever training is appropriate at that moment and there will be instructions on demand on any topic related to Qualio operations. Qualio is relatively new software and is maturing with a responsive staff that releases new updates on a monthly, weekly, or even daily basis. It has grown incapability in the two years I have used it and it continues to evolve through customer inputs and looking at other state-of-the-art products. The staff listen and respond quickly compared to my past experiences with other QMS software. There is an opportunity for them to provide more and better features, but the gap is closing and the Qualio engineers have been very collaborative to work with, providing us opportunities to participate in their directions for growth.
    Incentivized
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    SAP
    SAP Audit Management is the absolute best software available for large, multi-national companies that have dedicated internal audit resources. Further, due to the implementation costs, I would only recommend a company to be serious about purchasing this software if external audit expenses were upwards of $2 million per annum. Also, better suited for an organization that already has solid audit procedures in place but wants to integrate them and increase audit efficiency. A company starting from scratch would not value this particular software as much because integration becomes less important in that scenario.
    Incentivized
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    Pros
    OpenText
    • Records management: Compared to other content management systems, this provides a efficient and scalable solution. It gives lot of flexibility in managing the content as Records or Legal holds.
    • Workflow system has external plugins to connect with FAX, Mail, Database and FTP servers etc. which gives an option to integrate with any system with documentum.
    • Creation of websites and maintenance is easy. Content authors can create the pages with effective mechanism.
    Incentivized
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    Qualio
    • Readily available policy documents to access any at any time which we wanted to access.
    • Quickly identify, understand and compare the older and newer version difference of the SOPs and to understand the changes which have made.
    • all the SOPs DOPs at the same place with secured access.
    • Particularly the upgraded version of Qualio is so classic and the dashboard and menus are easily able to understand to any new user as well.
    Incentivized
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    SAP
    • Project management
    • Risk assessment and management
    • Streamlining internal auditing
    Incentivized
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    Cons
    OpenText
    • WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
    • EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.
    Read full review
    Qualio
    • I would appreciate if similar documents are grouped together. For instance if engineering documents are put in one category and management document in a different category
    • Qualio has links to external documents but it would be helpful if it linked the user to sections within the document also
    • I would prefer that users be able to purchase licences directly without contacting a representative
    Incentivized
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    SAP
    • Limitation only audit SAP system if organization using other ERP system they may need separate audit management tool.
    • Expensive for small organization
    Incentivized
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    Likelihood to Renew
    OpenText
    Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
    Incentivized
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    Qualio
    as i already mentioned earlier.... Qualio definitely makes things run smoother, especially with keeping compliance in check and reducing errors. The setup took a bit to get everyone on board, and yeah, the costs can stack up over time. But overall, it’s been a solid tool that’s saved us time and stress, so it’s definitely worth it.
    Incentivized
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    SAP
    No answers on this topic
    Usability
    OpenText
    No answers on this topic
    Qualio
    I think the system is usable, but only to a certain extent. If the organization using Qualio did not outright need audit trails and functionality around metadata compliance, then it would be an okay system to use. However, there are systems that are approximately the same cost, but are fully compliant. It depends on your organizations needs
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    SAP
    No answers on this topic
    Support Rating
    OpenText
    Support is better than with ECM, but could use some improvement.
    Incentivized
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    Qualio
    Two great things Qualio has for customer support. 1. They are available online and on the phone, if needed, 24/7 with very friendly and knowledgeable people. Usually, the wait is no more than 10 or 15 min, and while you wait, you can search their online help library. I used to call first, but now I've found that their online help library usually has he answers already and the instructions are clear. Usually, I learn more than I needed. So I now go there first and only call if I don't find anything in the online help library.
    Incentivized
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    SAP
    Considering we use it in biweekly or monthly basis - the product runs very well in every aspect.
    Incentivized
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    Alternatives Considered
    OpenText
    At the time it was purchased it was one of the best, most robust solutions available on the market.
    Incentivized
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    Qualio
    We selected Qualio over Greenlight Guru because of the flexibility offered in adapting the system to support software as a medical device (SaMD) processes. Greenlight Guru was more expensive and very focused on hardware medical devices which did not fit our needs.
    Incentivized
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    SAP
    I wouldn't say there is a true peer to SAP Audit Management currently available on the market. SAP Audit Management is the only software that is. It is designed by and developed for audit practitioners across the world. Further, the software unlocks the disparate information for Internal Audit departments and supports audit experts in their day-to-day activities with an easy to use. collaborative, and risk-based approach towards audit procedures.
    Incentivized
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    Return on Investment
    OpenText
    • After this product, the client is able to manage content security and due to it, the client is able to use the business process, and this really reduces effort and increases the profit in business.
    • It provides integration with SAP easily which really helps the client to manage this effectively and with minimum effort system is ready to use.
    • Also searching, automated flows also create a bigger impact and reduce a lot manual effort.
    Incentivized
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    Qualio
    • The number of emails received.. end up just deleting as it is spamming my inbox.
    • Benefitting from E-sign approvals.
    • Keeping track of our documents in a efficient and better way.
    • Amazing to use a cloud based system where everything is not on paper.
    Incentivized
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    SAP
    • Has significantly minimized external audit fees for the time our organization has used it
    • Has helped meet all the customer-specific requirements highlighted in it's checklist for the time we have used it
    • It has integrated numerous audit functions including risk management, access control, and process control
    Incentivized
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    ScreenShots