OpenText Documentum vs. SAP Sustainability Control Tower

Documentum is best used in medium to large institutions that can afford it, have alternate solutions for web publishing, and who have either in-house developers or can hire good Documentum developers (not the ones who know Java but do not understand ECM). It is, in my opinion, the best heavy duty ECM solution out there, assuming OT is not gutting it as we speak. That is my only hesitation to not giving it a 10, OpenText is an unknown quantity in this and I worry that they will only support Documentum until they have figured out how to fill the gap between Documentum and OT and then offer a migration path to OT with a Documentum sunsetting as an incentive.

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It is basically the easiest choice for people who are already running SAP ECC or S4 as their ERP as that means they can get all of the data sources automatically without mapping efforts. That compensates for some of the shortcomings mentioned earlier, and to be fair, tools from other vendors (e.g., Microsoft) have the same problem anyway.

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• Records management: Compared to other content management systems, this provides a efficient and scalable solution. It gives lot of flexibility in managing the content as Records or Legal holds.
• Workflow system has external plugins to connect with FAX, Mail, Database and FTP servers etc. which gives an option to integrate with any system with documentum.
• Creation of websites and maintenance is easy. Content authors can create the pages with effective mechanism.

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• Gather and organize company data
• Calculate sustainability metrics
• Report metrics/indicators according to mandatory or voluntary sustainability standards
• Customize it to the clients needs and operations

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• WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
• EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.

• Implementing Custom Metrics: Support for all DPI dimensions needed
• Drill-Down Requirements: Full dimension availability via OData API
• Row Limit Issue: Request limit inadequate for data volume
• Breakdown by all dimensions for metrics not feasible

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Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We are currently too new with The SAP sustainability Control tower ,but down the line if we see more benefits to financial sustain the product and product is actually paying off the cost from the benefits we get out of it we may renew the use of SAP sustainability control tower.

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SAP Sustainability Control Tower allows for a dashboard of production controls for sales materials. Different departments within the company can access real-time production and business information. It is suitable for various EU certifications. Also for organizations in the US and Latin America

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never faced a downtime - or any error for the features I use.

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yes never faced any sort of buffering or user interface issues.

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Support is better than with ECM, but could use some improvement.

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not contacted support for SAP Sustainability Control Tower yet.

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i did online training no in person training

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online module was extensive and helpful to understand the functionality

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No, I was not directly involved in SAP Sustainability Control Tower implementation, but before implementing feedback was taken from procurement team for several function usage.

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At the time it was purchased it was one of the best, most robust solutions available on the market.

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Same lack of industry-specific content on both, but SAP has the main advantage of direct connection to the ERP data so it saves significant efforts in comparison. Regarding dashboards look and feel and so on, it is more a matter of personal preference between PowerBi and SAP, we personally prefer SAP as it is a bit richer in ability to bring in more data and filter on it.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

no i was not involved in Sales process

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

yes we deployed it across multiple departments like SHS, purchasing, regulatory and we believe we can add more features of SAP sustainability control tower.

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SAP team is always great in service - i was not involved Sales process

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• After this product, the client is able to manage content security and due to it, the client is able to use the business process, and this really reduces effort and increases the profit in business.
• It provides integration with SAP easily which really helps the client to manage this effectively and with minimum effort system is ready to use.
• Also searching, automated flows also create a bigger impact and reduce a lot manual effort.

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Independently Invited by TrustRadius

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• Greater transparency around our sust strategies
• More engaged workforce
• Reduce OpEx by $350k in first month due to better decision in a particular area

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info