Likelihood to Recommend Documentum is best used in medium to large institutions that can afford it, have alternate solutions for web publishing, and who have either in-house developers or can hire good Documentum developers (not the ones who know Java but do not understand ECM). It is, in my opinion, the best heavy duty ECM solution out there, assuming OT is not gutting it as we speak. That is my only hesitation to not giving it a 10, OpenText is an unknown quantity in this and I worry that they will only support Documentum until they have figured out how to fill the gap between Documentum and OT and then offer a migration path to OT with a Documentum sunsetting as an incentive.
Read full review Sohodox is a beneficial paperless office software product that is quick to install, cost-effective, and easy to operate; it works very well with any TWAIN compatible scanner. It is a perfect solution for small business document management that features all tools which are needed to manage electronic and paper documents more efficiently. It lets you scan, index, organize, store, search and manage documents.
Read full review Pros Records management: Compared to other content management systems, this provides a efficient and scalable solution. It gives lot of flexibility in managing the content as Records or Legal holds. Workflow system has external plugins to connect with FAX, Mail, Database and FTP servers etc. which gives an option to integrate with any system with documentum. Creation of websites and maintenance is easy. Content authors can create the pages with effective mechanism. Read full review Supports all document types as well as versioning. Integrated across all computer and mobile device operating systems for complete access to data. Complex indexing that allows for advanced and fast searching. Easy to use interface that is not challenging for the average user. Read full review Cons WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved. EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best. Read full review Not a truly scalable software package, best fit for single or smaller organizations up to 15 users. Does not force structure and is less document management and more document storage / organization. Pricing is not cheap but is relative to what you receive, online document storage and advanced access across devices. Read full review Likelihood to Renew Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
Read full review Usability It's easy to operate.
Read full review Support Rating Support is better than with ECM, but could use some improvement.
Chris McCabe Technical Analyst / Technical SME / Tech Lead / Business Analyst
Read full review Alternatives Considered At the time it was purchased it was one of the best, most robust solutions available on the market.
Read full review Well, it a good product at an affordable price, which makes it suitable for me to chose Sohodox.
Read full review Return on Investment After this product, the client is able to manage content security and due to it, the client is able to use the business process, and this really reduces effort and increases the profit in business. It provides integration with SAP easily which really helps the client to manage this effectively and with minimum effort system is ready to use. Also searching, automated flows also create a bigger impact and reduce a lot manual effort. Read full review Very scalable, but only to a certain level (1-15 users or so max). Interface and usability are user-friendly, without sacrificing features and power. Advanced tagging and searching allows users to save documents and organize them "their way" without forcing specific workflows. Read full review ScreenShots