TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    eDOCS

    Score6 out of 10
    N/AOpenText eDOCS is presented as a light-footprint, cost-effective and highly-flexible enterprise content management (ECM) solution for Legal, Corporate Legal, Public Sector and Professional Service organizations and corporate law departments. eDOCS aims to ensure sensitive work product is securely managed throughout the content lifecycle, while remaining easily accessible for day-to-day operations, to enable users to deliver exceptional enterprise content services to their clients.N/A

    OpenText Extended ECM Platform

    Score8 out of 10
    N/AThe OpenText Extended ECM Platform aims to transparently integrate with applications such as SAP S/4HANA®, SAP® SuccessFactors®, Salesforce®, Microsoft® Office 365® or other process-driving software. With ECM integrations, the content services platform bridges content silos and automates business processes to allow information to flow across applications. Extended ECM Platform leverages an organization’s investment in its enterprise content services software and other applications, with the goal…N/A
    Pricing
    eDOCSOpenText Extended ECM Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    eDOCSOpenText Extended ECM Platform
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    eDOCSOpenText Extended ECM Platform
    Considered Both Products
    OpenText
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    eDOCSOpenText Extended ECM Platform
    Enterprise Content Management
    Comparison of Enterprise Content Management features of eDOCS and OpenText Extended ECM Platform
    Feature
    eDOCS
    8.6
    7 Ratings
    6% above category average
    OpenText Extended ECM Platform
    8.1
    1 Ratings
    0% above category average
    Content capture & imaging8.85 Ratings9.01 Ratings
    File sync, storage & archiving8.67 Ratings8.01 Ratings
    Document management9.27 Ratings9.01 Ratings
    Records management9.17 Ratings8.01 Ratings
    Content search & retrieval9.17 Ratings8.01 Ratings
    Enterprise content collaboration8.26 Ratings5.01 Ratings
    Content publishing & creation8.37 Ratings00 Ratings
    Security, risk management & information governance8.17 Ratings9.01 Ratings
    Contract lifecycle management8.66 Ratings8.01 Ratings
    Automated workflows8.17 Ratings8.01 Ratings
    Artificial intelligence8.34 Ratings00 Ratings
    Mobile support8.67 Ratings00 Ratings
    Integration8.87 Ratings9.01 Ratings
    Best Alternatives
    eDOCSOpenText Extended ECM Platform
    Small Businesses
    Egnyte
    Score9.3 out of 10
    Egnyte
    Score9.3 out of 10
    Medium-sized Companies
    Epicor ECM
    Score7.7 out of 10
    Epicor ECM
    Score7.7 out of 10
    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
    Dashpivot - By Sitemate
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    eDOCSOpenText Extended ECM Platform
    Likelihood to Recommend
    8.1
    (7 ratings)
    8.0
    (2 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    eDOCSOpenText Extended ECM Platform
    Likelihood to Recommend
    OpenText
    My team and I have benefited positively from the work of this platform. Our content and any data that is created during the project implementation process are securely stored in a safe storage space. Documents are arranged well to enhance faster identification during the time of reference. It provides cloud-based based backup support to minimize file losses. It is best suited to the electronic data management suite.
    Incentivized
    Read full review
    OpenText
    Information control. Information management. Not good at collaboration or collaborative work on documents. Administration is complex, and requires highly specialized teams to do it.
    Incentivized
    Read full review
    Pros
    OpenText
    • Secure.
    • Accessibility.
    • User experience.
    • Ease of use.
    • One stop solution for all types of file/data storage.
    • Can be accessed via mobile, tablet, laptops.
    Incentivized
    Read full review
    OpenText
    • Searching
    • Create Metadata to help with searching
    • Control versioning you can see multiple versions of a document and can revert back to it if necessary.
    • Document management, it has built in house keeping features.
    • One source of the truth.
    Incentivized
    Read full review
    Cons
    OpenText
    • Their learning services could improve
    • The cloud management isn't the best in the market
    Incentivized
    Read full review
    OpenText
    • Flow management.
    • Inefficiency in BD.
    • Electronic signatures.
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    No answers on this topic
    OpenText
    OpenText Enterprise Content Management is reliable and it has a friendly user interface. It can replace all legacy document repositories. With the integrations with SAP, it gives non-Sap users visibility into documents that are critical for making key decisions.
    Incentivized
    Read full review
    Usability
    OpenText
    No answers on this topic
    OpenText
    It is used for the basics of the tool, without taking advantage of the options it has.
    Incentivized
    Read full review
    Support Rating
    OpenText
    No answers on this topic
    OpenText
    The support is not very efficient, either by a partner or directly from Opentext. The support for Latin America is very limited by the language, and they do not have specialized support that supports the Spanish language.
    Incentivized
    Read full review
    Alternatives Considered
    OpenText
    Microsoft SharePoint is a simpler alternative for OpenText eDOCS. It can be used for the same objectives, i.e. to share and manage content, search for information, and collaborate across business areas. Integration with other applications and platforms can be rather limited, in comparison to OpenText eDOCS, but the interface can be considered cleaner than the one of OpenText.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Return on Investment
    OpenText
    • Pros: providing secure application so that we do not worry about security perspective much.
    • Pros : Ease of use.
    • Pros : Accessible via mobile, tablets, cloud, laptops.
    • Cons: Complex.
    • Cons : Pricing can be improved.
    Incentivized
    Read full review
    OpenText
    • Users are empowered to manage their own content
    • Employees are more effecient, not spending a lot of time searching for documents.
    • Reduced company liability
    Incentivized
    Read full review
    ScreenShots