eDOCS vs. Socialtext (discontinued)

My team and I have benefited positively from the work of this platform. Our content and any data that is created during the project implementation process are securely stored in a safe storage space. Documents are arranged well to enhance faster identification during the time of reference. It provides cloud-based based backup support to minimize file losses. It is best suited to the electronic data management suite.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.

• Secure.
• Accessibility.
• User experience.
• Ease of use.
• One stop solution for all types of file/data storage.
• Can be accessed via mobile, tablet, laptops.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Version history - Always keeps the edited versions and one can revert back any time
• Creating and Editing an article is very easy and intutive
• Sharing the articles with peers

• Their learning services could improve
• The cloud management isn't the best in the market

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Search needs a ton of improvements. It was very slow a year ago
• Search result quality was also not that good
• I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.

We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system

Microsoft SharePoint is a simpler alternative for OpenText eDOCS. It can be used for the same objectives, i.e. to share and manage content, search for information, and collaborate across business areas. Integration with other applications and platforms can be rather limited, in comparison to OpenText eDOCS, but the interface can be considered cleaner than the one of OpenText.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.

• Pros: providing secure application so that we do not worry about security perspective much.
• Pros : Ease of use.
• Pros : Accessible via mobile, tablets, cloud, laptops.
• Cons: Complex.
• Cons : Pricing can be improved.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• We get solutions to concerns much faster
• We promote interactions with the other depts
• We listen and have discussions