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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    eDOCS

    Score6 out of 10
    N/AOpenText eDOCS is presented as a light-footprint, cost-effective and highly-flexible enterprise content management (ECM) solution for Legal, Corporate Legal, Public Sector and Professional Service organizations and corporate law departments. eDOCS aims to ensure sensitive work product is securely managed throughout the content lifecycle, while remaining easily accessible for day-to-day operations, to enable users to deliver exceptional enterprise content services to their clients.N/A

    Tungsten Capture

    Score9.5 out of 10
    N/ATungsten Capture (formerly Kofax Capture) is a suite of multichannel document capture applications.

    $3,500

    per year

    Pricing
    eDOCSTungsten Capture
    Editions & Modules
    No answers on this topic
    Kofax Capture
    $3,500
    per year
    Offerings
    Pricing Offerings
    eDOCSTungsten Capture
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    eDOCSTungsten Capture
    Considered Both Products
    OpenText
    No answer on this topic
    Tungsten Automation formerly Kofax
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    eDOCSTungsten Capture
    Enterprise Content Management
    Comparison of Enterprise Content Management features of eDOCS and Tungsten Capture
    Feature
    eDOCS
    8.6
    7 Ratings
    6% above category average
    Tungsten Capture
    -
    Ratings
    Content capture & imaging8.85 Ratings00 Ratings
    File sync, storage & archiving8.67 Ratings00 Ratings
    Document management9.27 Ratings00 Ratings
    Records management9.17 Ratings00 Ratings
    Content search & retrieval9.17 Ratings00 Ratings
    Enterprise content collaboration8.26 Ratings00 Ratings
    Content publishing & creation8.37 Ratings00 Ratings
    Security, risk management & information governance8.17 Ratings00 Ratings
    Contract lifecycle management8.66 Ratings00 Ratings
    Automated workflows8.17 Ratings00 Ratings
    Artificial intelligence8.34 Ratings00 Ratings
    Mobile support8.67 Ratings00 Ratings
    Integration8.87 Ratings00 Ratings
    Best Alternatives
    eDOCSTungsten Capture
    Small Businesses
    Egnyte
    Score9.3 out of 10
    M‑Files
    Score8.9 out of 10
    Medium-sized Companies
    Epicor ECM
    Score7.7 out of 10
    Esker
    Score7.4 out of 10
    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
    DocuWare
    Score7.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    eDOCSTungsten Capture
    Likelihood to Recommend
    8.1
    (7 ratings)
    9.2
    (9 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    eDOCSTungsten Capture
    Likelihood to Recommend
    OpenText
    My team and I have benefited positively from the work of this platform. Our content and any data that is created during the project implementation process are securely stored in a safe storage space. Documents are arranged well to enhance faster identification during the time of reference. It provides cloud-based based backup support to minimize file losses. It is best suited to the electronic data management suite.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    Kofax [Capture] meets our needs and for the most part is easy to use and setup. Configuration could be a little bit easier. The scripting language is a double edge sword if you will. It gives you nearly unlimited possibilities to script what you need, but the downside is you have to script it. Does a good job at batching and scanning documents. The tool integrates well into our workflow which makes our business partners happy and in turn provides for happy customers.
    Incentivized
    Read full review
    Pros
    OpenText
    • Secure.
    • Accessibility.
    • User experience.
    • Ease of use.
    • One stop solution for all types of file/data storage.
    • Can be accessed via mobile, tablet, laptops.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • The VRS application included with Kofax Capture is the best image pre-processing platform available on the market today. It can handle a wide array of common document problems such as skew, flipping, wrinkles, lines, and dots.
    • The platform is incredibly scriptable and can be customized to handle all sorts of unusual document contents to allow information to be extracted that many other platforms just struggle on. Table extraction, line item matching, and smart extraction are all strong points with this platform.
    • Through the use of SBL and .NET the platform can be expanded and scaled quite easily to allow for the software to be integrated into existing business processes and platforms with ease.
    Incentivized
    Read full review
    Cons
    OpenText
    • Their learning services could improve
    • The cloud management isn't the best in the market
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • We struggled with configuring Kofax with AP Automation. We used to receive vouchers in different formats by different companies, by different departments. The people from different departments used to scan those vouchers through regular scanners to a central location, which ended up as image pdfs. We fed these image pdfs through Kofax Capture for character recognition, which was painful as the accuracy of recognition was 50 to 60%.
    • Having a connectors with a workflow tool would be helpful where people can validate and approve the output.
    • More samples and documentation related to use of API in .NET applications would be a good improvement, that would help users to adapt the product easily into their organization.
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    No answers on this topic
    Tungsten Automation formerly Kofax
    Cost of Kofax is high, however the cost to benefit scenarios always pay off.
    Incentivized
    Read full review
    Usability
    OpenText
    No answers on this topic
    Tungsten Automation formerly Kofax
    It's good.
    Incentivized
    Read full review
    Support Rating
    OpenText
    No answers on this topic
    Tungsten Automation formerly Kofax
    Haven't really used their support yet
    Incentivized
    Read full review
    Alternatives Considered
    OpenText
    Microsoft SharePoint is a simpler alternative for OpenText eDOCS. It can be used for the same objectives, i.e. to share and manage content, search for information, and collaborate across business areas. Integration with other applications and platforms can be rather limited, in comparison to OpenText eDOCS, but the interface can be considered cleaner than the one of OpenText.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    Kofax Capture is much costlier with compared to other competitive applications but is also provides many more features than other applications.
    Incentivized
    Read full review
    Return on Investment
    OpenText
    • Pros: providing secure application so that we do not worry about security perspective much.
    • Pros : Ease of use.
    • Pros : Accessible via mobile, tablets, cloud, laptops.
    • Cons: Complex.
    • Cons : Pricing can be improved.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • We were able to decrease personnel expenditures as there was not a need for individuals to index documents prior to incorporating them into the record.
    Incentivized
    Read full review
    ScreenShots