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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Hightail

    Score9.3 out of 10
    N/AOpenText Hightail is a cloud-based collaboration software for creative content reviews and approvals. With one place for teams to share large, multimedia files, collect precise feedback and approve content, Hightail streamlines the creative process and helps teams keep projects on schedule.

    $0

    100MB per file upload

    Progress ShareFile

    Score8.7 out of 10
    N/AShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011, and is now offered by Progress Software.

    $54.45

    per month 3 users (minimum)

    Pricing
    OpenText HightailProgress ShareFile
    Editions & Modules
    Lite
    $0
    100MB per file upload
    Pro
    $15
    per user, per month
    Teams
    $30
    per user/per month
    Business
    Custom
    per user, per month
    Advanced
    $18.15
    per month per user (minimum 3 users)
    Premium
    $28.59
    per month per user (minimum 3 users)
    Industry Advantage
    $45.83
    per month per user (minimum 3 users)
    Virtual Data Room
    $77.00
    per month per user (minimum 5 users)
    Offerings
    Pricing Offerings
    OpenText HightailProgress ShareFile
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsLite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    OpenText HightailProgress ShareFile
    Considered Both Products
    OpenText
    Chose OpenText Hightail
    Hightail has the specific features we were looking for and makes it super easy to send large files over email. Its cost and ease of use makes it our preferred solution for sending large files. It doesn't have all the features of Dropbox, but is also lighter weight and tasks can …
    Incentivized
    Progress ShareFile
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    59 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    41 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    59 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    40 Answers
    Implementation went as expected
    No answers on this topic
    93%
    Implementation went as expected
    43 Answers
    Features
    OpenText HightailProgress ShareFile
    File Sharing & Management
    Comparison of File Sharing & Management features of OpenText Hightail and Progress ShareFile
    Feature
    OpenText Hightail
    -
    Ratings
    Progress ShareFile
    9.0
    94 Ratings
    7% above category average
    Versioning00 Ratings9.077 Ratings
    Video files00 Ratings8.857 Ratings
    Audio files00 Ratings9.153 Ratings
    Document collaboration00 Ratings9.082 Ratings
    Access control00 Ratings9.589 Ratings
    File search00 Ratings8.090 Ratings
    Device sync00 Ratings9.575 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of OpenText Hightail and Progress ShareFile
    Feature
    OpenText Hightail
    -
    Ratings
    Progress ShareFile
    9.4
    89 Ratings
    8% above category average
    User and role management00 Ratings9.484 Ratings
    File organization00 Ratings9.490 Ratings
    Device management00 Ratings9.571 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of OpenText Hightail and Progress ShareFile
    Feature
    OpenText Hightail
    -
    Ratings
    Progress ShareFile
    8.8
    90 Ratings
    1% above category average
    Performance00 Ratings9.287 Ratings
    Reliability00 Ratings8.990 Ratings
    Storage Reports00 Ratings8.373 Ratings
    Best Alternatives
    OpenText HightailProgress ShareFile
    Small Businesses
    Frame.io
    Score9 out of 10
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Medium-sized Companies
    No answers on this topic
    Apple iCloud
    Score8.4 out of 10
    Enterprises
    No answers on this topic
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText HightailProgress ShareFile
    Likelihood to Recommend
    9.0
    (8 ratings)
    8.8
    (119 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (8 ratings)
    Usability
    -
    (0 ratings)
    8.6
    (33 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (14 ratings)
    Support Rating
    -
    (0 ratings)
    1.0
    (14 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (3 ratings)
    Configurability
    -
    (0 ratings)
    6.6
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    1.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    1.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    OpenText HightailProgress ShareFile
    Likelihood to Recommend
    OpenText
    Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
    Incentivized
    Read full review
    Progress ShareFile
    When we have a particularly large ad or job printing file that would "clog up" the email process, using ShareFile is very helpful. It's also useful for particular photographers we work with to upload a batch of photos all at once. Where it doesn't work as well for us is when trying to get clients to make use of a login to access folders. We find them reluctant to take on the learning curve. It works best for us when we just send them a clickable download link, and at most just require a tracking name and email address.
    Read full review
    Pros
    OpenText
    • Management of content, communication, spaces, and projects in general.
    • Control of processes, tasks and activities between the different members of teams.
    • Collaborative work through different media and channels.
    Incentivized
    Read full review
    Progress ShareFile
    • Secure File Storage and Sharing.
    • Workflows to get customer/affiliate responses to comments on documents.
    • I used to have the signature feature initially, but it was removed from the original plan, so I could only use it if I chose to select the higher plan price.
    • I love the upload notifications and reports on user activity.
    • The document storage versions are fantastic. I am the only user with Delete privileges, and I love that I can make those selections.
    • Integrations with Microsoft 365 - FANTASTIC - thank you.
    Incentivized
    Read full review
    Cons
    OpenText
    • Some of our recipients are not very tech-savvy and can get confused with how to download a file. There is some room for improvement by making it clearer where the user should click to download the file.
    Incentivized
    Read full review
    Progress ShareFile
    • The web console is not the most user friendly site to use to get to, and send my files.
    • We have had users that have not liked the change in workflow to get files from Progress ShareFile when they were used to just clicking on files on an email.
    • That management of the tools are not the most user friendly. There have been some improvements but keeping up with certs and setting up new users can be more work than expected.
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    No answers on this topic
    Progress ShareFile
    It's a highly effective and secure storage system, has robust workarounds for serving the various equipment limits of our users, meets high security requirements of HIPAA standards, significantly reduces our needs for producing paper trails.
    Incentivized
    Read full review
    Usability
    OpenText
    No answers on this topic
    Progress ShareFile
    ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
    Incentivized
    Read full review
    Reliability and Availability
    OpenText
    No answers on this topic
    Progress ShareFile
    The software has never been down when I needed to use it.
    Incentivized
    Read full review
    Performance
    OpenText
    No answers on this topic
    Progress ShareFile
    Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
    Incentivized
    Read full review
    Support Rating
    OpenText
    No answers on this topic
    Progress ShareFile
    Citrix was generally responsive and helpful in solving technical issues. Like any cloud based SaaS product there is a danger that it may go down. This was a rare occurrence over my three years of using the product. The more common issue we encountered was clients forgetting their login which was easily managed through a forgot password functionality.
    Incentivized
    Read full review
    Implementation Rating
    OpenText
    No answers on this topic
    Progress ShareFile
    Good documentation for the API. With a little help from RS tech staff, any competent programmer should be able to integrate RightSignature with an existing system in a week or three. That help is easy to get as well
    Read full review
    Alternatives Considered
    OpenText
    Honestly, once we started using Google Drive more efficiently and saw what improvements OpenText Hightail had made, it was hard to choose. But now that we more consistently use Google Drive, I use it probably 75% more than I use OpenText Hightail for the same tasks. I'm not sure how much longer I'll be a customer at OpenText but it's great to have both options.
    Incentivized
    Read full review
    Progress ShareFile
    ShareFile is easier and does what you need. I have moved a few organizations from SharePoint to ShareFile. Just easier. You can setup different areas for different departments, setup their permissions and it is easy enough for them to do what they want in their zones. The mobile app works great as well. So you can all the features you really use from SP, but just easier to setup and use.
    Incentivized
    Read full review
    Scalability
    OpenText
    No answers on this topic
    Progress ShareFile
    I am a one person office. I have no idea how this software would scale to a larger office.
    Incentivized
    Read full review
    Return on Investment
    OpenText
    • Hightail simply saves time. We no longer struggle with trying to meet the requirements of OutLook. When we have a file that is too large to send via OutLook we just "hightail it".
    Incentivized
    Read full review
    Progress ShareFile
    • All of our clients and consulting engineers find ShareFile easy to use, thus complementing our business.
    • Our staff also find ShareFile intuitive, accessible, and easy to use, making it an ideal, everyday indispensable desktop tool for everyone in our company.
    • ShareFile can be linked to our firm's primary website as a placed for private use. We haven't found need for this yet, but might in the future.
    Incentivized
    Read full review
    ScreenShots

    OpenText Hightail Screenshots

    Screenshot of Improve review process with inline commenting for visual files.Screenshot of Compare each update instantly with visual versions.Screenshot of Bring everyone and everything together in a Space.Screenshot of Improve the audio and video review process with time-stamped commenting.

    Progress ShareFile Screenshots

    Screenshot of the ShareFile dashboardScreenshot of ShareFile's Outlook PluginScreenshot of the Projects interfaceScreenshot of ShareFile's link sharing optionsScreenshot of ShareFile's e-signature