What users are saying about
7 Ratings
11 Ratings
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Score 9 out of 100
7 Ratings
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Score 7 out of 100

Likelihood to Recommend

OpenText Hightail

Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

Sococo

Great for communication and work from home offices. It has a great visual layout, which removes the disconnect among the organization when working from home. It is less appropriate for bigger companies due to the official capacity limits for meetings. Sococo is an excellent way to check in with staff and be accountable to each other. However, if you are always working from home - this program may not be ideal due to the limitations mentioned earlier.Sococo is good if each employee has access to very high-speed internet. High -speed internet is a limitation for those in rural areas.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

OpenText Hightail
8.3
Sococo
4.7
Task Management
OpenText Hightail
8.2
Sococo
5.0
Scheduling
OpenText Hightail
7.6
Sococo
5.0
Workflow Automation
OpenText Hightail
8.0
Sococo
4.0
Mobile Access
OpenText Hightail
7.9
Sococo
3.1
Search
OpenText Hightail
9.2
Sococo
3.0
Visual planning tools
OpenText Hightail
8.9
Sococo
8.0

Communication

OpenText Hightail
7.8
Sococo
5.7
Notifications
OpenText Hightail
8.0
Sococo
5.1
Discussions
OpenText Hightail
8.4
Sococo
6.1
Integrates with Gmail and Google Hangouts
OpenText Hightail
7.0
Sococo
7.0
Integrates with Outlook
OpenText Hightail
7.6
Sococo
4.0
Chat
OpenText Hightail
Sococo
8.0
Internal knowledgebase
OpenText Hightail
Sococo
5.0
Integrates with GoToMeeting
OpenText Hightail
Sococo
5.0

File Sharing & Management

OpenText Hightail
8.6
Sococo
4.6
Versioning
OpenText Hightail
7.9
Sococo
6.0
Video files
OpenText Hightail
9.3
Sococo
3.0
Audio files
OpenText Hightail
9.3
Sococo
3.0
Document collaboration
OpenText Hightail
9.7
Sococo
3.0
Access control
OpenText Hightail
8.3
Sococo
5.0
Advanced security features
OpenText Hightail
9.1
Sococo
6.0
Integrates with Google Drive
OpenText Hightail
6.8
Sococo
5.0
Device sync
OpenText Hightail
8.0
Sococo
6.0

Pros

OpenText Hightail

  • It’s great for sending large-sized art files for print
  • It’s secure and files can be easily tracked
  • I like that it tells you how long it will take for the desired file to upload
Saryia Green | TrustRadius Reviewer

Sococo

  • Conference calls. No need for formal invites, excellent call quality and reliability.
  • Virtual rooms - see who's talking with who.
  • Instant chat - can also use Slack as a backend.
John Ball | TrustRadius Reviewer

Cons

OpenText Hightail

  • I wish the screen would auto refresh faster, but that could be an issue with our bandwidth or IT pipeline and not the product.
  • I'd like a quicker way to get people up to speed than giving them a link to watch a multitude of videos and tutorials.
Richard Peterson | TrustRadius Reviewer

Sococo

  • On rare occasions my co-workers have had problems where they open Sococo and it doesn't recognize when they're speaking. However, restarting the program usually fixes it.
  • Users can 'knock' on another's 'virtual' office to come in to talk. Essentially, the same as waiting for a person to pick up when calling on a landline. An option to auto-let anyone in who knocks would be useful.
Anonymous | TrustRadius Reviewer

Usability

OpenText Hightail

No score
No answers yet
No answers on this topic

Sococo

Sococo 7.0
Based on 1 answer
It was easy to use but still needs lots of improvement to collaborate with other tools
Anonymous | TrustRadius Reviewer

Support Rating

OpenText Hightail

No score
No answers yet
No answers on this topic

Sococo

Sococo 6.0
Based on 1 answer
Sococo didn't seem to have a strong support line. In comparison to other products, such as Microsoft Teams, it did not regularly check in with us. There should be opportunities to give feedback on the quality of the program periodically and if we had any issues. Sometimes, Sococo would crash, and we would 'restart it' but not know why it happened.
Anonymous | TrustRadius Reviewer

Alternatives Considered

OpenText Hightail

We looked at Dropbox because it's very well known in the industry and widely used. We didn't use it for a couple of reasons. First, our server security presented too many challenges and our IT director nixed the idea. Secondly, a lot of people used DropBox for personal use and we thought it could be confusing to have to navigate between the two choices. Hightail offers a single sign-in that can be shared amongst users so there is never a conflict between personal and professional use.
Lisa Moughan | TrustRadius Reviewer

Sococo

WebEx Meetings, Skype for Business, and Google Hangouts all require that you create some sort of "call event" that people can join or leave. Sococo gives you the ability to seamlessly move between meetings within one app and also provide a status of available or unavailable, or better yet, people can just see that you're in a meeting and who you're in that meeting with. This provides the opportunity for a boss to step in and determine a meeting isn't super important, so they can talk to someone in the meeting.
Anonymous | TrustRadius Reviewer

Return on Investment

OpenText Hightail

  • Team members can view and give feedback on videos, which is very useful.
  • The storage really can't be overstated. It's great.
  • It's generally pretty affordable for how much you can host on their server.
Sarah Bandy | TrustRadius Reviewer

Sococo

  • Sococo completely overcame the problem of staying in touch with remote development teams.
  • Enabled daily scrum meetings, sprint reviews, etc.
  • Helped keep everybody engaged in the project.
John Ball | TrustRadius Reviewer

Screenshots

Pricing Details

OpenText Hightail

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenText Hightail Editions & Modules

Edition
Lite$01
Pro$152
BusinessCustom2
Teams$303
  1. 100MB per file upload
  2. per user, per month
  3. per user/per month
Additional Pricing Details
Lite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.

Sococo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Sococo Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

OpenText Hightail
9.3
Sococo
7.0

Usability

OpenText Hightail
Sococo
7.0

Support Rating

OpenText Hightail
Sococo
6.0

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