What users are saying about
8 Ratings
11 Ratings
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Score 9 out of 100
8 Ratings
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Score 5.7 out of 100

Likelihood to Recommend

OpenText Hightail

Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

TaskRay

TaskRay is a great solution for small to medium sized businesses running multiple projects at the same time. It is very cost effective and their development team is actively adding new functionality regularly. If you prefer working from a tiled Kanban board view, this is highly worth evaluating.
Rich Beliveau | TrustRadius Reviewer

Feature Rating Comparison

Project Management

OpenText Hightail
8.3
TaskRay
8.6
Task Management
OpenText Hightail
8.3
TaskRay
8.8
Scheduling
OpenText Hightail
7.6
TaskRay
10.0
Workflow Automation
OpenText Hightail
8.0
TaskRay
9.0
Mobile Access
OpenText Hightail
7.9
TaskRay
9.0
Search
OpenText Hightail
9.2
TaskRay
Visual planning tools
OpenText Hightail
8.9
TaskRay
Resource Management
OpenText Hightail
TaskRay
8.2
Gantt Charts
OpenText Hightail
TaskRay
9.4
Team Collaboration
OpenText Hightail
TaskRay
9.0
Support for Agile Methodology
OpenText Hightail
TaskRay
8.4
Support for Waterfall Methodology
OpenText Hightail
TaskRay
8.0
Document Management
OpenText Hightail
TaskRay
6.1
Email integration
OpenText Hightail
TaskRay
9.0
Timesheet Tracking
OpenText Hightail
TaskRay
10.0
Change request and Case Management
OpenText Hightail
TaskRay
8.0
Budget and Expense Management
OpenText Hightail
TaskRay
8.0

Communication

OpenText Hightail
7.8
TaskRay
Notifications
OpenText Hightail
8.0
TaskRay
Discussions
OpenText Hightail
8.4
TaskRay
Integrates with Gmail and Google Hangouts
OpenText Hightail
7.0
TaskRay
Integrates with Outlook
OpenText Hightail
7.6
TaskRay

File Sharing & Management

OpenText Hightail
8.5
TaskRay
Versioning
OpenText Hightail
7.9
TaskRay
Video files
OpenText Hightail
9.3
TaskRay
Audio files
OpenText Hightail
9.3
TaskRay
Document collaboration
OpenText Hightail
9.7
TaskRay
Access control
OpenText Hightail
8.3
TaskRay
Advanced security features
OpenText Hightail
9.1
TaskRay
Integrates with Google Drive
OpenText Hightail
6.8
TaskRay
Device sync
OpenText Hightail
8.0
TaskRay

Professional Services Automation

OpenText Hightail
TaskRay
8.5
Invoicing
OpenText Hightail
TaskRay
8.0
Project & financial reporting
OpenText Hightail
TaskRay
9.0
Integration with accounting software
OpenText Hightail
TaskRay
8.5

Pros

OpenText Hightail

  • It’s great for sending large-sized art files for print
  • It’s secure and files can be easily tracked
  • I like that it tells you how long it will take for the desired file to upload
Saryia Green | TrustRadius Reviewer

TaskRay

  • Onboarding Templates
  • Scheduling Onboarding tasks and assignments to client and employees
  • Creating project logs so that everyone knows what is being worked on
Anonymous | TrustRadius Reviewer

Cons

OpenText Hightail

  • I wish the screen would auto refresh faster, but that could be an issue with our bandwidth or IT pipeline and not the product.
  • I'd like a quicker way to get people up to speed than giving them a link to watch a multitude of videos and tutorials.
Richard Peterson | TrustRadius Reviewer

TaskRay

  • Unfortunately TaskRay does not allow us to share templates externally with customers.
  • We have employees all over the world and we don't think TaskRay will support other languages such as Japanese. Note, I am speaking with a sales rep next week to confirm this, so we may be incorrect.
Leah Sevey | TrustRadius Reviewer

Likelihood to Renew

OpenText Hightail

No score
No answers yet
No answers on this topic

TaskRay

TaskRay 10.0
Based on 1 answer
It's hands-down the best PM tool we have ever used. Nothing compares in ease of use and being easy to learn. It also looks great and makes sense immediately
Micah Jones | TrustRadius Reviewer

Usability

OpenText Hightail

No score
No answers yet
No answers on this topic

TaskRay

TaskRay 10.0
Based on 1 answer
Easy Easy Easy to use
Micah Jones | TrustRadius Reviewer

Support Rating

OpenText Hightail

No score
No answers yet
No answers on this topic

TaskRay

TaskRay 10.0
Based on 1 answer
I have not had many support issues but when I have, they have been courteous helpful, and solved the issue
Micah Jones | TrustRadius Reviewer

Implementation Rating

OpenText Hightail

No score
No answers yet
No answers on this topic

TaskRay

TaskRay 10.0
Based on 1 answer
Again, just like the app, the implementation was very easy.
Micah Jones | TrustRadius Reviewer

Alternatives Considered

OpenText Hightail

We looked at Dropbox because it's very well known in the industry and widely used. We didn't use it for a couple of reasons. First, our server security presented too many challenges and our IT director nixed the idea. Secondly, a lot of people used DropBox for personal use and we thought it could be confusing to have to navigate between the two choices. Hightail offers a single sign-in that can be shared amongst users so there is never a conflict between personal and professional use.
Lisa Moughan | TrustRadius Reviewer

TaskRay

We are still in our year long evaluation process. But TaskRay has been the easiest, and most successfully adopted tool so far. Even if we do not end up choosing TaskRay, I do not regret implementing the system or the experience working with the team at TaskRay. The only reason we may not end up going with TaskRay is lack of templates and slightly stunted reporting features (this is mainly due to Salesforce limitations). Our organization is growing so quickly, we need to consider tools that are better able to regiment processes in a larger group of Customer Service Representatives and give management more detailed insight into those activities.
Hilary Mohs | TrustRadius Reviewer

Return on Investment

OpenText Hightail

  • Team members can view and give feedback on videos, which is very useful.
  • The storage really can't be overstated. It's great.
  • It's generally pretty affordable for how much you can host on their server.
Sarah Bandy | TrustRadius Reviewer

TaskRay

  • It was highly effective in organizing projects and sprints.
  • Time cards were easy to manage.
  • TaskRay's integration with Salesforce is a huge win as well as you can leverage workflows, approval processes, and alert notifications.
Rich Beliveau | TrustRadius Reviewer

Screenshots

Pricing Details

OpenText Hightail

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenText Hightail Editions & Modules

Edition
Lite$01
Pro$152
BusinessCustom2
Teams$303
  1. 100MB per file upload
  2. per user, per month
  3. per user/per month
Additional Pricing Details
Lite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.

TaskRay

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

TaskRay Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

OpenText Hightail
9.3
TaskRay
8.4

Likelihood to Renew

OpenText Hightail
TaskRay
10.0

Usability

OpenText Hightail
TaskRay
10.0

Support Rating

OpenText Hightail
TaskRay
10.0

Implementation Rating

OpenText Hightail
TaskRay
10.0

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