OpenText LiquidOffice vs. Zoho Forms

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpenText LiquidOffice
Score 7.0 out of 10
N/A
OpenText offers LiquidOffice as a solution for users to create, publish and process forms using with their forms automation solution to help capture and validate actionable customer data, automate line of business workflows and enhance existing application ecosystems.N/A
Zoho Forms
Score 8.2 out of 10
N/A
Zoho Forms is an online form builder that lets users create mobile-ready online forms. Forms can be shared with select users via email, or via a public link. This solution includes a drag-and-drop form builder that is responsive on all mobile devices. Zoho Forms also offers native mobile applications for iOS and Android devices. According to the vendor, key benefits include: A web and mobile form builder. Drag and drop fields to add them to…
$0
per month
Pricing
OpenText LiquidOfficeZoho Forms
Editions & Modules
No answers on this topic
Free
$0
per month
Basic
$10
per month
Standard
$25
per month
Professional
$50`
per month
Premium
$100
per month
Offerings
Pricing Offerings
OpenText LiquidOfficeZoho Forms
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$10 per month
Additional Details—Contact support@zohoforms.com to try out our paid plans.
More Pricing Information
Features
OpenText LiquidOfficeZoho Forms
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
OpenText LiquidOffice
7.3
3 Ratings
7% below category average
Zoho Forms
-
Ratings
Survey templates7.33 Ratings00 Ratings
Themes7.73 Ratings00 Ratings
Custom logo/branding7.03 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
OpenText LiquidOffice
7.1
3 Ratings
19% below category average
Zoho Forms
10.0
8 Ratings
15% above category average
Changes to live survey7.03 Ratings10.08 Ratings
Question design help7.33 Ratings00 Ratings
Multiple question types7.03 Ratings10.08 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
OpenText LiquidOffice
7.7
3 Ratings
8% below category average
Zoho Forms
9.0
8 Ratings
8% above category average
Survey logic flexibility7.73 Ratings9.08 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
OpenText LiquidOffice
6.2
3 Ratings
28% below category average
Zoho Forms
9.8
8 Ratings
17% above category average
Response tracking5.73 Ratings10.08 Ratings
Data export7.13 Ratings9.48 Ratings
Standard reports6.13 Ratings9.48 Ratings
Custom reports6.43 Ratings10.08 Ratings
Analytics5.73 Ratings10.08 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
OpenText LiquidOffice
6.2
3 Ratings
30% below category average
Zoho Forms
9.6
8 Ratings
13% above category average
Access controls5.43 Ratings9.68 Ratings
Compliance7.03 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
OpenText LiquidOffice
4.9
3 Ratings
49% below category average
Zoho Forms
10.0
8 Ratings
21% above category average
Vendor-offered crowdsourcing4.02 Ratings00 Ratings
Respondent restrictions5.73 Ratings10.08 Ratings
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User Ratings
OpenText LiquidOfficeZoho Forms
Likelihood to Recommend
7.0
(3 ratings)
10.0
(8 ratings)
Usability
7.7
(3 ratings)
10.0
(2 ratings)
Support Rating
7.4
(3 ratings)
10.0
(2 ratings)
User Testimonials
OpenText LiquidOfficeZoho Forms
Likelihood to Recommend
OpenText
OpenText LiquidOffice would be most suitable if you engage or already use the large array of OpenText information management solutions; as integrations would be swift. From my experience LiquidOffice has been a successful investment to provide secure eForms from authenticated users. The PDF standalone forms are flexible enough to be opened on any browser or PDF viewer. It is a superb solution to collect and validate information from your audiences.
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Zoho
Even if you cannot afford to pay for a Form builder, along with your CRM, i would strongly recommend Zoho Forms as it has the best mobile app as compared to other tools. The form submission notifications in the form of app notification, email or SMS is a very strong feature of Zoho Forms as well as other features like integration with other apps and form approval feature. However if you have 3 users for the free version of Zoho, only one of them will be able to use Zoho Forms which turns out to be a negative point of this app.
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Pros
OpenText
  • Form processes & routing - Makes it very easy at an enterprise level
  • Integration with 3rd party & external forms
  • Automation of forms with less coding making it useful for quick turnarounds
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Zoho
  • Zoho Forms is easy to use and very affordable
  • Zoho is highly customizable
  • Sharing data online is easy thanks to the online forms
  • The survey templates make the tool easy to understand creating quick surveys is easy.
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Cons
OpenText
  • Very old UI
  • Feels like an archaic system
  • Reporting isn't great
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Zoho
  • Easier integration between Zoho CRM and Zoho Forms
  • Pre-filled client info or ways to easily import info to forms from Zoho CRM
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Usability
OpenText
It's easy to use from both ends; form creator and the one filling the surveys. It's easy to view the forms from all browsers with ease. It's also simple to use due to the drag and drop process modelling to configure forms in minutes with smooth scripting and integration capabilities.
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Zoho
The user interface and user experience is outstanding, seems like a lot of hard work has been put into it by the design, development and product teams. The fonts used are optimal, the icons and menu bars are well placed, the colors are very friendly to the eye and the standard white background is beautifully adjusted to the user expectations. The sliders are well designed and you can easily find whatever menu/option/feature you are looking for without much hassle.
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Support Rating
OpenText
Not very good especially with its ever increasing feature set. It becomes a little clunky in the beginning. Although most of the features are easy to use, a basic tech support or training module could do wonders for the software
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Zoho
I have contacted the support team at least once and they proved to be very helpful. Also, they were timely in responding to my issues
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Alternatives Considered
OpenText
OpenText LiquidOffice's has a very simple to understand and relatively powerful form builder. The workflow designer is also very easy to pick up and requires users to have minimal training. OpenText Liquid Office does look a lot older than other products in its class though and I feel would benefit from a more fresh and modern design.
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Zoho
I chose this software because it is very well integrated with other Zoho products which I am using. Apart from this it has mobile applications also which allows me to use this software from my mobile devices when I am traveling for work. Its mail merge feature is also one of the important reason to choose this software.
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Return on Investment
OpenText
  • We collect authenticated data from our users and audiences to improve our services.
  • The surveys give us a better understanding of our markets.
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Zoho
  • Positive. Initially, we thought that customers would not answer the forms, but most do.
  • Positive. If you really want to improve your service, this is an excellent way to start.
  • Positive. Whenever we have new ideas, we consult with clients.
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ScreenShots

Zoho Forms Screenshots

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